Member Service Representative

Life at aptihealth The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people. What We Offer The opportunity to make life better for millions of people An environment of positive and super smart colleagues Turning innovative ideas into real-world results Encouraging curiosity and collaboration Priding ourselves in being diverse and inclusive Fostering a company of trust & accountability Investment in our team with continuous learning opportunities The Role As Practice Support Specialist, you’ll be part of our Practice Support team and the go-to person on site in our Clifton Park office. You’ll help patients, referring partners, and internal staff get what they need by managing inquiries over the phone, by email, and through electronic ticketing, making sure questions are answered and requests are handled quickly and professionally.    This full-time, in-person role is based in our Clifton Park office, Monday–Friday, 9 a.m.–5 p.m. Along with supporting patients and partners, you’ll keep the office running smoothly by handling mail, keeping supplies stocked, and making sure the space stays organized.    You’ll also handle key support tasks such as verifying benefit eligibility, scheduling and rescheduling appointments, and assisting patients with registration and other needs.    This role is all about creating a welcoming, efficient, and supportive environment that makes it easy for patients and partners to get the help they need and ensures the office operates smoothly.  Requirements High School diploma or GED required; Associate degree strongly preferred 1-2 years of experience in a customer service or call center role Excellent verbal and written communication skills Strong problem-solving abilities and a commitment to follow-through and ensure a positive outcome for patients, partners, and team members Highly organized with strong attention to detail; ability to manage multiple tasks simultaneously Comfortable navigating multiple software platforms and web-based applications Reliable internet connection required for remote work Ability to work in a HIPAA-compliant manner with sensitive and private data, including maintaining a secure and confidential workspace Empathetic and clear communicator, able to support a wide range of patients and partners Self-motivated and able to work both independently and collaboratively Capable of adapting in a small, fast-paced team environment where processes may evolve quickly Prior experience in a medical or behavioral health setting is a plus Experience using Zendesk or similar ticketing systems preferred Responsibilities Answer incoming phone calls and respond to inquiries, complaints, and support requests from patients, partners, and internal staff Triage and escalate urgent issues to the appropriate team; follow up with requester by phone or email once a resolution is available Provide accurate, clear information about aptihealth’s services and offerings Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Collaborate with cross-functional teams, including Clinical, Billing, Care Coordination, and other teams to ensure smooth handoffs and timely resolution of requests Confirm and update key patient information, including insurance eligibility, contact details, and other demographics to ensure accuracy across systems Support patients with scheduling, rescheduling, registration, platform access, and other needs that may arise throughout their care journey Respond to medical record request inquiries, ensuring timely processing in accordance with company policies and regulatory requirements Accurately document all interactions in accordance with standard operating procedures; including updating relevant chart data and notes Greet and assist visitors at the front desk during regular office hours (Monday–Friday, 9 a.m.–5 p.m.; light foot traffic) Manage incoming and outgoing mail, including scanning and faxing to the appropriate internal teams Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Handle light office management tasks, including maintaining supplies and keeping the office organized Job Type: Full-time / Hourly (40 hours/week)   Location: On-site at 1785 Route 9, Clifton Park, NY 12065   Working Hours: Monday–Friday, 9 a.m.–5 p.m.   Pay Rate: $25/hr   The final pay-rate may vary based on qualifications and relevant experience. About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare.  Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster.  aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs.  The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience.  The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.  At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our team, products and community.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us. To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our team members or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes. For more information, please contact us at: aptihealth, inc. 1785 Route 9 Clifton Park, NY 12065

Efros Financial, a technology-driven CPA firm specializing in accounting and tax services, is currently seeking a part-time Administrative Assistant to work in our office located at 521 5th Ave in Midtown Manhattan. This position is ideal for an ambitious student or recent graduate looking to gain real-world experience in a modern paperless office environment. Prior experience is preferred but not required – training will be provided. This is an in-person role (no remote work). Company: Efros Financial Position: Administrative Assistant Location: 521 5th Ave, Suite 1747, New York, NY 10175 Type: Part-Time (with potential to become Full-Time) Compensation: Starting at $25+/hour Start Date: Flexible Key Responsibilities • Handle email and phone correspondence with clients and prospects • Maintain and organize digital client records • Assist with accounting/bookkeeping tasks and tax preparation (individuals, businesses, trusts, etc.) • Conduct research related to tax and financial matters • Support day-to-day operations in a professional office setting Qualifications • Current student or graduate with a Bachelor's or Master’s degree (preferably in Accounting, Tax, Business, or Economics) • Proficiency with Microsoft Excel and Adobe Acrobat Pro • Strong analytical, organizational, and communication skills • Willingness to learn and adapt in a fast-paced, paperless office • Ability to pass background, credit, and employment checks Why Join Efros Financial? • Direct mentorship from a seasoned Certified Public Accountant (CPA), Certified Financial Planner (CFP®), and IRS Enrolled Agent (EA) with over 15 years of experience in accounting, taxes, and financial planning • Real-world exposure to a wide range of tax and accounting work • Flexible scheduling with growth potential • Collaborative, tech-forward work environment To Apply Interested candidates should send a resume, cover letter, and an email with "EF" at the beginning of the subject line to indicate that you read this post in its entirety.

TechOp Solutions is seeking   Customer Service Representatives (CSR) with strong listening skills, compassion, and a commitment to excellent service. The CSR will handle inquiries, process and track orders, and provide support via phone, email, and other channels.  Duties: Receive and process orders via phone, fax, mail, email, etc.   Provide courteous and professional support during inbound calls and emails  Maintain records, reports, and quality control documentation   Handle payments orders via approved systems  Guide customers in using the approved systems, including ordering items and updating information  Other duties, as assigned  Requirements Minimum of 2 years’ experience in a customer service environment   Proficient in ordering process CRMs Proficient in communication (oral and written), analytical thinking, and customer service  Minimum of a high school diploma, or equivalent  Proficient in the use of Microsoft Office application  Must be able to pass a typing test  Must be able to obtain and maintain government agency suitability requirements as a condition of employment  Benefits The pay range for this role reflects a variety of factors that are considered when making compensation decisions, including but not limited to: job location, relevant skills and experience, education and certifications, contract-specific requirements, and organizational needs. Final compensation will be determined based on the facts and circumstances of each individual case, and it is not typical for hires to be made at or near the top of the range. A reasonable estimate of the current range for this position is $18.56. – $23.65 hourly. This position is covered under the Service Contract Act (SCA) and includes health and welfare benefits in addition to any applicable vacation and holiday leave as required by the contract (The application deadline is October 1. This date is tentative and may change with short or no notice.) IND123

We are a food market and we are hiring manager positions. Job Duties include: - updating prices and inventories in to the system. - making appointments with vendors and following up with them. - cashier role when needed. - any questions contact me at: (212) 518-6967.

Secretary III-Work Control- Naval Air Station Patuxent River Competitive Wages and an Allowance for Insurance and 401k! Top reasons to work at EMI Services, a subsidiary of TechFlow: Health Care Plan -Medical, Dental & Vision Paid Time Off -Vacation, Sick & Federal Holidays Employee Stock Ownership Plan (ESOP) The Secretary III (Work Control) position primarily receives records and distributes Preventive Maintenance schedules to service crews. This is a highly responsible and detailed clerical position essential to the successful completion of operations. Work involves proficiency in the utilization of spreadsheets, meeting deadlines for reporting and issuing job assignments, data entry, and managing the updating of information as it changes on a daily basis. Salary $25.52 plus $4.93 fringe benefits used towards insurance and 401k! See ALL the fantastic benefits you receive as an employee of EMI below!! Key Responsibilities Record information, such as name, address, article to be repaired, or service to be rendered Distinguish tickets in the query and assigns them to the correct department Prepare work orders and distributes to service crew, schedules service calls and dispatches service crew Relay messages and special instructions to mobile crews and other departments using email and telephone Schedule and dispatch all preventative and cyclic maintenance work orders Input technician’s time and notes managing the Smartsheet records Close out tickets by putting them in a completed status with detailed notes for documentation Call or write the customer to follow up and ensure satisfactory performance of service Troubleshoot any discrepancies or researches complex work orders when necessary Keep record of service calls and work orders by maintain proper filing of completed work orders Performs other related duties, as assigned Essential Skills Work efficiently under pressure in a high-energy setting Ability to succeed in a high-demand environment Knowledgeable in current office equipment Effective oral and written communication skills Effective technical, interpersonal, organizational and telephone etiquette skills Considerable knowledge of office practices, procedures, equipment, and standard clerical techniques Some knowledge of dispatching methods, techniques, and practices Some knowledge of building maintenance needs and service requirements Some knowledge of the practices, methods, materials, and equipment of the building trades Type; operate a personal computer, with emphasis on accuracy, mental alertness, and neatness Adaptable and flexible in work situations Establish priorities to ensure completion of tasks in a timely manner Requirements High School Diploma or GED Must have 2+ years in a related administrative position or formal vocational/technical training in office work Must be computer literate with knowledge of MSWord, Excel and other Microsoft Office programs Regular, dependable attendance Valid driver’s license compliant with REAL ID Act or are you willing and able to obtain one Pass a pre-employment drug screening and background check U.S. citizenship to Obtain and maintain access to military installations Physical Requirements Carrying objects/boxes/print-outs short distances Extensive work with a personal computer May require lifting and moving as much as 25 pounds with assistance Use of hands, reaching with hands and arms, talking, and walking Prolonged periods of sitting, bending, squatting, standing, twisting, or stooping This is an indoor clerical position * Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Click here to follow EMI Services on Facebook Benefits As a team member at EMI, you’ll enjoy: Generous benefits package consistent with Service Contract Act Insurance Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Employee Stock Ownership Plan (ESOP) Paid Time Off (Vacation, Sick & Federal Holidays) Short Term and Long Term Disability Term Life Insurance Referral program- Join our team then bring your friends What Sets EMI Apart EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients’ expectations. The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry. The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners. The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution. #emiservices

Front Desk Receptionist at Park Avenue LASEK YOU MUST HAVE 1 YEARS EXPERIENCE at the FRONT DESK OF A DOCTOR'S OFFICE PREFER IF THAT DOCTOR PERFORMs ELECTIVE SURGERY: Plastic Surgeon, Dermatology, etc (Cash-based, self-pay (not insurance-based) customers), because LASIK is NOT covered by insurance, so you have to CONVINCE & SELL YOU MUST HAVE SALES EXPERIENCE and BE ABLE TO "SELL" (convince customers to choose us, and to get LASEK rather than LASIK, come in for Free Consultation) STRONGLY PREFER SOMEONE IN GLASSES/CONTACTS WHO WANTS LASEK bc it’s a LOT EASIER TO SELL AT THE FRONT DESK IF YOU HAD IT YOURSELF YOU’ll GET A FREE $7,000 HD LASEK AS A BENEFIT QUALIFICATIONS: 4-year university degree (not associates degree) 1 year's experience as a receptionist at a doctor's office (preferably cosmetic-based) some prior sale's experience upbeat, friendly, engaging, people-person GOOD COMMUNICATOR HIGH NATURAL ATTENTION TO DETAIL an "anal" or perfectionist personality NO ADHD TENDENCIES, not easily distracted attractive, well-dressed, well-groomed works quickly, efficiently, multitasks completes tasks, documents, gives feedback assertive, can get patients to do what’s needed Takes criticism constructively Takes responsibility, doesn’t make excuses Follows orders & protocols, doesn’t “talk back” social media experience & LOTs of followers a + DUTIES: checking patients in/out, making appoin clearing medical insurance, checking deductibles answering the phone, convincing callers to come in book a free consultation (be goal-oriented) EXTRACTING LEADS (FRIENDs, relatives & coworkers) FROM HAPPY PATIENTS & booking them for free consultations getting happy patients to leave 5* reviews Getting them to post on social media &tag us POSTING GOOD CONTENT ON OUR SOCIAL MEDIA HOURS: 9:30-6:30 M-F with 1 hour unpaid break/day no weekend or evening hours must answer occasional SMSs from patients FLEXIBLE: YOU CAN WORK 3-4 DAYS/WEEK All major holidays off PAY AND BENEFITS: $20-$30/hour depending on experience +$20 bonus per extracted lead booked for consult +$20 once they show up for their appointment +$60 if we book any revenue from that visit ——— So +$100 bonus for each good lead booked! can be paid in CASH if necessary we can sponsor your visa if necessary ONE MONTH of UNPAID sick/vacation time per year FREE $7,000 HD LASEK Laser Vision Correction TO APPLY REPLY WITH: 1. resume 2. current salary and salary goal 3. why you think you will be good selling LASEK 4. why you want LASEK for yourself 5. IG profile