Front Office Receptionist

QualDerm Partners is a leading dermatology network, encompassing 150+ locations across 17 states and proudly founded and owned by women. Our mission is to educate, protect, and care for your skin, ensuring that our patients receive the very best in comprehensive skin care. We aim to empower our communities with knowledge about skin health, touching on the importance of skin cancer prevention and encouraging regular dermatologic care. As a Front Office Receptionist, you are the first point of contact for our patients and play a vital role in creating a welcoming atmosphere. You will manage patient registration and ensure all information is accurately captured in our medical systems. Providing exceptional customer service to our patients, physicians, and other medical professionals is paramount in this position. Key Responsibilities: Welcome patients and visitors, addressing their needs either in-person or over the phone. Utilize the Practice Management System (EMR) to ensure accurate patient arrivals and registrations. Prepare and maintain necessary paperwork prior to patient appointments. Handle appointment rescheduling and communicate with patients regarding their visits. Assist in optimizing patient flow by effectively scheduling appointments and addressing patient questions. Ensure the reception area is organized and welcoming. Manage patient financial interactions, including collecting co-pays. Maintain confidentiality and compliance with health regulations. Demonstrate outstanding customer service while managing multiple tasks in a fast-paced environment. At QualDerm Partners, we are committed to not only providing high-quality skin care but also fostering a supportive and enriching work environment for our employees. Join us in our mission to provide exceptional patient care! Requirements High School Diploma required; Associate’s Degree preferred. 1 year of customer service experience, preferably in a healthcare setting. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently and maintain attention to detail. Proficient in using medical billing or practice management software; experience with EMR systems is a plus. Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.