Medical Billing Support - Remote

Administrative Assistant needed for busy behavioral health practice. Position requires strong computer, writing, interpersonal, organizational, and independence skills. Duties include attending to phone calls, scheduling, coordination of intakes, help with billing, support for psychologists in practice, and other office tasks. The position is twenty hours per week, Monday through Friday, and 9:00 am to 1:00 pm. The ideal candidate has several years of experience in a medical, behavioral health, or other related office setting.

** Must be located in California or Oregon At Rely Health, each patient receives a steadfast companion on their healthcare journey. Empowered with technology, our patient care navigators not only ensure high-quality engagements, but also make comprehensive care more cost-effective and accessible for all patients. The Care Advocate guides patients and their families throughout the patient’s care journey  by combining human interaction and technological tools to facilitate a seamless experience during the initial intake process through their journey to and from their appointments.  The Care Advocate helps reduce worry and frustration for patients, families, and caregivers by increasing communication, coordination, and efficiency across the healthcare and transportation system; performs various activities including, but not limited to: assist patients with completing all medical forms for the clinic through the use of technology;  obtain referrals or authorizations; arrange transportation; contact patients prior to appointments as needed to ensure follow-through; document activities of patient advocacy; maintain knowledge of and collaborate with local healthcare-related resources and insurance plans;; and keep patients, their families, and caregivers apprised of care management.  The Care Advocate will be instrumental in helping build the technology platform to support the transitions through the patient’s care journey.   Acting as a personal patient concierge, strong customer service and communication skills are a must and will include heavy use of phone (inbound and outbound), email, and AI chat.   You will be responsible for understanding patient and / or provider requests and connecting the patients to the appropriate resource.   Success in this position is based on results-oriented goals and metrics. Shift Times Available (PT Time Zone): 8:00 a.m. to 4:30 p.m. 10:30 a.m. to 7:00 p.m. Patient Support Center Care Navigation Provide advanced coordination across multiple patient care pathways using tech-enabled workflows Establishes relationships with and serves as primary point of contact for patients and their family or caretaker. Assists patients requiring support with digital forms and surveys, utilizing AI tools to streamline the process. Facilitate patient engagement through proactive outreach and digital communication tools.   Clearly communicates the purposes and services available to patients, family members, and caregivers. Works with the patient to coordinate transportation into or out of a care setting  Maintains frequent contact with client or hospital/clinic leadership to assist with other duties as assigned for participation in client or hospital/clinic initiatives.  Aids in customer service, patient experience by maintaining a non-judgemental, calming presence and relaying feedback or patient issues to appropriate clinical or patient experience staff. Investigate and resolve patient/provider inquiries and concerns in a timely manner. Performs duties in compliance with Health Insurance Portability and Accountability Act (HIPAA) and understands the importance of protecting patient information. Develops expertise in insurance benefits and exclusions related to treatment. Maintains documentation of all client encounters in appropriate software applications or tools; completes reporting requirements according to program standards.  Enter detailed information into company proprietary software while conversing with patients. Fully discloses relevant training, experience, and credentials to ensure patients understand the services the Navigator is qualified to provide and refrains from any activity that could be construed as clinical in nature. Analyze patient data to identify care gaps and initiate outreach based on performance metrics.  Collaborate with AI tools to streamline patient interactions, focusing on higher acuity cases.   Meets key performance indicators including service levels, call volumes, adherence and quality standards. Attends team meetings regularly with active engagement and collaboration. Technology Integration  Test and utilize new tools or product features. Provides constructive, comprehensive, honest feedback regarding product and operational enhancements in a timely matter. Regularly engage with and integrate new technology solutions into the virtual care navigation process to enhance job efficiency and ensure seamless patient experiences. Remain adaptable and responsive to the continuous evolution of healthcare technology solutions, including software updates, new tools and digital communication platforms. Participate in regular training sessions and workshops to ensure proficiency in all adopted technology platforms. Utilize technology platforms to monitor and communicate with patients via education and screening tools, initiate or provide appointment coordination and provide timely reminders. Requirements Minimum Required Qualifications: High school diploma or GED Experience in customer service. Ability to maintain a high level of productivity autonomously Experience working in a call center environment Healthcare Experience  Preferred Qualifications: Caregiver experience. Experience working with individuals within hospitals or public health settings. Experience with underserved populations. Knowledge of Medicare, Medicaid and commercially insured payer common practices and policies Individuals with lived experience. 40+ wpm typing proficiency Experience documenting in electronic health record system or similar Experience using technology, apps, software Competencies (Knowledge/Skills/Abilities): Knowledge of medical terminology. Knowledge of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) rules and practices.  Working knowledge of computer skills using MacOS systems, the internet, Microsoft Word, Excel, Outlook, Google Workspace tools (e.g., Drive, Docs, Sheets, Slides, Calendar, Meet), video conferencing platforms, and other browser-based tools. Demonstrated strong customer service orientation skills, digital communication (text, email), and telephone etiquette. Ability to communicate effectively and accurately in both verbal and written forms. Ability to remain organized and manage competing priorities. Ability to work within established timeframes as part of a care team or independently. Ability to develop relationships with patients and care team members. Ability to respectfully listen to patient and care team without interruption to understand patient needs, expectations, values, and perspectives; ask appropriate questions to ensure understanding; and respond appropriately. Ability to use logic and reasoning to approach problems and identify alternative solutions. Flexible and creative problem solver. Non-judgmental and energetic. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Working Conditions Work is performed in a remote setting. Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance LT/ST Disability and Life Insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Technology Reimbursement Target Start Date: Rolling start dates beginning mid-October 2025. Location: Remote, CA or OR FLSA Status: Non-Exempt Job Status: Full Time Work Schedule: Monday - Friday 8 hour shifts Vehicle Required: No Amount of Travel Required: None Reports To: Regional Program Manager Compensation: $20-$28/hour. Pay is determined by various factors, including but not limited to job-specific requirements, individual experience, internal pay equity, and organizational needs/budget considerations, all in alignment with our compensation philosophy.

Bookkeeper Looking for an individual to be a part of a team to run the accounting in a small landscape construction company. Computer Skills: Familiar with QuickBooks Desktop – including: Creating invoices, billing, and payroll functions. Recording of Invoices from Vendors in Bills and Payables through Bill Pay. Use Reconciliation for Credit Cards. Enter payroll hours, run payroll, payment of Federal Taxes. Ability to run Reports as necessary, adjust templates, create new clients, and new staff accounts. Excel: Familiar with Excel – use Excel to create reports as necessary – imported from QB. Create/Use Templates in Excel Spreadsheets Some experience with Formulas (basic math necessary – addition, subtraction, multiplication, division, percentages, figuring of square foot) Typing – minimum 50 wpm and 10 key. Duties include: Complete payroll on a bi-weekly schedule, Enter accounts payable and create payments to vendors Setup new client accounts, create billings for clients and record payments - accounts receivable. Reconcile of Credit Cards. Create bank deposits. Maintenance Billing – creates billing for maintenance clients once per month. Construction Billing – accurately keeps track of client billing and items “extras” that need to be billed. Create Billing – Communicate with Clients or Construction Partner to make sure billings are received in a timely manner. Experience with Payroll Quarterlies a plus. Ability to troubleshoot problems. Full-time position – 40 hours per week

As an Administrative Assistant, you'll be the supportive backbone for our Executive Director, ensuring that Permanent’s day-to-day operations flourish. You will play an integral role in facilitating collaboration across teams, managing executive tasks, and handling communications with our external partners, members, and beneficiaries. This position is essential within our mission-driven technology nonprofit, which is geared towards achieving significant social impact. Your role will be to create an environment that enables our entire team to succeed — making sure operations run smoothly by removing hurdles and enhancing communication. On a daily basis, you'll engage in essential administrative tasks like drafting correspondence, scheduling meetings, organizing and maintaining files, and providing information to those who need it, both internally and externally. You’ll know you’re doing a great job when inboxes are tidy, calendars are current, meetings are efficient, and the Executive Director can concentrate on strategic initiatives and product development rather than getting bogged down in paperwork and task management. Requirements Education and Experience Bachelor's Degree 1-3 Years Experience in a similar role Primary Job Duties Day-to-day Operations Maintain team calendars and prepare agendas, materials, and logistics for meetings, quarterly planning, and retreats. Take notes at team meetings, support follow-through in Asana, and gather information to keep our KPI tracker current. Keep company documentation and files organized, while documenting processes and improving efficiency across the team. Executive Support Extend the capacity of the Executive Director by managing their task list, calendar, and inbox, and drafting communications as needed. Open, read, capture action items and gather supporting materials or research to review for incoming mail requiring replies; answer routine inquiries. Fill out routine templated materials for board meetings and gather information to inform executive decision-making. Prepare expense reports, deliverables for bookkeepers and accountants, and track grant request progress. Administrative Support Assist with timely completion of payroll, PTO approvals, policy updates, and other compliance tasks in the Justworks platform, our PEO provider. Support hiring processes by managing postings and coordinating interviews or other tasks in the Workable platform. Assist with scheduling and administrating the annual performance review process, annual in-person team retreats or other organization-wide projects. Prepare, print, distribute, and mail materials, such as flyers or invitations for meetings, conferences or events. Manage onboarding and off-boarding processes for staff on company platforms. Member Success Triage and track support requests through resolution. Identify, confirm and escalate product issues reported by members. Facilitate onboarding webinars and help new members access resources. Aid staff in organizing, monitoring and addressing issues with member success platforms like Mailchimp, Circle, Zoho Desk, and others. Skills & Abilities Apply if you are described as: Detail oriented. You notice the details most people miss and sweat the small stuff. Easy to understand. Speaking and writing to convey information effectively comes easy to you. Intentional and organized. You follow processes, manage multiple tasks at once and document your work. Discreet and trustworthy. You handle sensitive information with care and respect. Punctual and prepared. You manage your time effectively, leave time to get ready and bring receipts. Helpful and Attentive. You seek out ways to help people and understand their challenges. A problem solver. You enjoy collaboratively figuring out the best solution to complex problems. A systems thinker. You enjoy making things more efficient and creating structure where it’s needed. A team player. You are confident in receiving feedback, giving gratitude and sharing the spotlight. A learner. You are flexible, make sense of new information, and are willing to tackle new tasks. A doer. You are self-motivated and enjoy checking boxes, achieving goals and making an impact. We’ll be impressed if you also bring: Experience in nonprofit operations, executive assistance, or program administration. Familiarity with operations software like Asana, Slack, Google Workspace, JIRA, GitHub, etc. Experience supporting executive leadership (calendar/email management, board prep, grants). Familiarity with HR platforms (e.g., Justworks) and bookkeeping/accounting coordination. Experience with technical writing or improving systems and processes (documentation, workflows, KPIs). Background in museums, libraries, archives, genealogy, or public history. Work Context Fully remote day-to-day, work-from-home environment facilitated primarily via on-camera video calls, email, and Slack communications with staff and partners across a variety of timezones. Reliable high-speed internet and self-maintained, private and non-disruptive workspace required. Occasional local or domestic travel for in-person team meetings or trade events will be required. Casual attire for internal-facing interactions, business casual for external facing interactions. Full time: a mix of ~20 hours fixed availability and ~20 hours flexible availability. Nights and weekends are not generally required when not traveling. Admin Assistant should expect a mix of structured, routine work and evolving, unstructured Salary $60,000 based on pay equity research for US-based intermediate experience administrative assistants in the nonprofit and technology sectors. Benefits Competitive salary with annual performance and cost-of-living increases Comprehensive health care (medical, dental, vision) Dependent care FSA 401K plan with matching contributions Generous Paid Time Off (vacation, sick, public holidays) Remote work and flexible schedule Wellness resources and funds to support your home office

APPLICANTS FROM BROOKLYN ONLY! Home Office requires secretary/assistant for mortgage processing business. Some experience in real estate is helpful, but must be experienced with computers, Word and Excel programs and must be able to multitask among several departments within the Company. Applicant will train for 60 days with pay, Mon, Wed & Fri 2:00 pm to 7:00 pm and every other Saturday 10:00 am to 2:00 pm.

Duke Corporate Education (Duke CE) is seeking a highly organized, proactive, and detail-oriented Executive Assistant to support our executive leadership team. This role is pivotal in enabling our leaders to operate efficiently and effectively, and offers exposure to a dynamic, global business environment. As Executive Assistant, you will serve as a strategic administrative partner to our executives, managing complex calendars, coordinating domestic and international travel, organizing high-level meetings and events, and supporting a wide range of administrative tasks. You’ll be a linchpin in our operations, helping drive team efficiency and ensuring seamless day-to-day execution. Key Responsibilities Manage complex calendars and resolve scheduling conflicts Coordinate domestic and international travel arrangements Prepare expense reports and manage reimbursements Organize meetings, conferences, and events, including logistics and materials Draft and edit documents, presentations, and reports Support meeting management and follow-up actions Liaise with internal and external stakeholders professionally Maintain records, databases, and administrative systems Anticipate executive needs and proactively solve challenges Contribute to strategic initiatives and office priorities Requirements Experience: Minimum 4 years supporting senior leaders in a corporate setting Education: Bachelor’s degree Skills: Strong organizational and time management skills Excellent communication and interpersonal abilities Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) Ability to manage multiple priorities and work independently High attention to detail and commitment to excellence Comfort with data and administrative systems Agile, resilient, and solutions-oriented mindset Salary Range: $68,000 – $75,000 per year.