$17-27/hour
6675 Curlew Terrace, Carlsbad, CA 92011, USA
Job Type Full-time Description Customer Care Representative ● Pay: $17.50 an hour up to $27.50 with performance incentives ● Full-Time (40hrs), Weekends Required ● Additional Hours and Overtime may be available ● Location: Carlsbad Primary Purpose: To be successful in this role, you will need to be organized, efficient, persuasive and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company. Inbound calls to assist customers with their needs. Come join our Sales Team. ● Bonus Incentives ● Paid training Requirements Responsibilities/Requirements: (This list may not include all the duties assigned) REQUIRED: Previous Call Center Experience ● Proven sales and customer support experience or experience as a Client Service Representative ● Strong written and verbal communication skills. ● Strong keyboard skills. ● Strong active listening skills. ● Ability to multi-task, prioritize, and manage time effectively. ● Able to work independently. ● CRM experience is a huge plus ● High school diploma or equivalent Knowledge: REQUIRED: Previous Call Center Experience ● Strong knowledge of computer systems and software ● Excellent ability to multi-task through systems and applications, accessing multiple screens and tabs. ● Knowledge in the service industry is a plus, but not required. ● Be able to type 40 WPM Working Conditions: ● Must be able to work in an office environment. ● Must be able to sit for long periods of time in front of a computer. ● The job environment is fast paced and results oriented. ● Must pass Drug test, Background check. Benefits: ● Full Time ● PTO/Sick time ● Health, Dental, Life, Vision Insurance ● Growth opportunity and career path PLEASE NOTE: Good Guys Garage Doors reserves the right to change, modify or add to the duties and essential functions at any time.