Negotiable Salary
2020 Burnside Dr, Sparks, NV 89434, USA
DISPATCHER (Reno) Compensation: BOE Employment type: full-time We are seeking an A/C Dispatcher/Customer Service Rep. to join our team. You will be responsible for helping customers, scheduling appointments, answering heavy phones, and follow up. Responsibilities: * Handle customer inquiries and complaints. * Answer phones and schedule A/C & Plumbing jobs. * Document and update customer records based on interactions. * Develop and maintain a knowledge base of services we provide. * Coordinate logistics by efficiently scheduling appointments. Qualifications: * Previous experience in customer service, sales, or other related fields. * Ability to build rapport with clients. * Ability to prioritize and multitask. * Positive and professional demeanor. * Excellent written and verbal communication skills. * At least one year of experience using Field Edge, but we will train. * Prior Dispatcher experience. We are a well established A/C company: We are full-service A/C company that has been servicing the Las Vegas Valley area for over 10 years and Reno/Sparks for 3 years. We take pride in servicing our customers with integrity, quality products and service. PLEASE EMAIL RESUME FOR REVIEW... We look forward to hearing from you.