Description

Do you love working with people? Do you enjoy solving problems in a fast-paced, and collaborative, and deadline driven delivery environment? At Choice Property Management, you'll be part of a team, who loves to solve problems and meet our clients’ needs. As an Assistant Property & Community Manager with Choice Property Management Services, your primary responsibility is to deliver an exceptional experience to our clients and residents. Your role is crucial in creating a positive experience for our landlords and residents. Experience in Property or Community Management or Customer Service is a plus, but we will train the right candidate. Position Responsibilities: Engagement & Resident Experience: - Earning trust with clients and residents through exceptional communication, and proactive engagement. - Conducting and scheduling Move In Orientations. - Coordinating and resolving Home Owner’s Association and community issues - Responding to, qualifying, tracking, and resolving resident and client requests and conflicts. Project Management & Administrative Work - Leading turnover projects for your region across Accounting, Maintenance and Leasing teams from start to finish. - Identify opportunities for cross-functional collaboration across teams - Leading the renewal process from start to finish. - Ensure accurate resolution and documentation of all maintenance appointments for your region and follow-up before and after engagements. - Lease Creation - Inspection Auditing - Collection & follow through on certificates of insurance. - Violation Resolution Coordination More Duties as assigned Qualifications: − Positive Attitude & Customer-centric mindset − Excels in deadline-driven and detailed oriented environment − Professional Appearance and Demeanor. − Experience in conflict resolution. − Strong verbal, written and interpersonal communication skills. − Strength in ownership and prioritization − Excellent organizational skills. − Strong computer skills including MS Office suite. − Must be a quick learner and able to think on their feet. − Ability to multi-task while working in a fast paced environment. − Ability to type minimum 40 WPM. − Bi-Lingual Spanish is a plus.