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Junior NEMT Operational Analyst/Support (Northen VA)

$45,000/year

1057 Vista Dr, McLean, VA 22102, USA

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Location: McLean, VA (On-Site) Type: Full-Time/Entry-Level About the Role We are seeking a motivated Junior Operations & Compliance Analyst to join our Non-Emergency Medical Transportation (NEMT) team. This role is designed for recent graduates or early-career professionals who want to grow in a fast-paced, mission-driven environment. The position offers hands-on experience in operations, dispatch support, compliance monitoring, and data analysis, with the opportunity to serve as a backup driver when needed. This dual exposure provides a unique path to advance into senior analyst, compliance, or management roles within our company. Responsibilities Operational & Analytical Support Assist with daily trip scheduling, routing, and dispatch communication. Monitor ride performance, track metrics, and help resolve real-time trip issues. Collect, analyze, and organize operational data for reporting and performance tracking. Maintain provider, driver, and vehicle compliance records (credentialing, training logs, inspections). Support internal audits and ensure documentation meets regulatory requirements. Contribute ideas for process improvements and workflow efficiency. Customer & Team Support Provide support for escalated customer or provider issues with professionalism and empathy. Communicate effectively with drivers, providers, and members to ensure smooth trip execution. Collaborate closely with the Transportation Manager and dispatch team. Backup Driver Duties (as needed) Transport patients and clients safely and professionally using company vehicles. Complete pre-trip/post-trip inspections, maintain vehicle cleanliness, and ensure safety standards. Assist clients with transfers and mobility support when required. Qualifications Bachelor’s degree in Business, Healthcare, or related field OR equivalent experience (1–2 years in transportation, healthcare, customer service, or operations). Must be 21 years or older with a valid driver’s license. DMV record with no “at fault” accidents or major violations in the last 3 years. Must pass a pre-employment drug screening and background check. Strong organizational and problem-solving skills. Proficiency in Microsoft Excel, Word, and Outlook (data skills a plus). Excellent communication and customer service skills. Physical ability to lift up to 50 lbs and assist with wheelchair transfers (for backup driver duties). Knowledge of Medicaid or transportation logistics is a plus, but not required. Why Join Us? Be part of a mission-driven team improving access to healthcare. Gain hands-on experience across both transportation and healthcare operations. Clear opportunities to grow into senior analyst, compliance, or operations management roles. Collaborative team environment where your ideas for efficiency and improvement are valued.

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1057 Vista Dr, McLean, VA 22102, USA
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Ability to build and maintain relationships with clients. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Benefits Compensation and Benefits (Upfront Highlights): Competitive salary: $96,000–$120,000 annually (depending on experience). Comprehensive health insurance (medical, dental, and vision). Paid Time Off (PTO) including vacation, holidays, and personal days. 401(k) retirement savings plan with company match. Paid Sick Leave. Significant opportunities for professional growth, skill development, and career advancement. Supportive, inclusive, and diverse work environment valuing collaboration and innovation. The chance to make a meaningful impact by connecting top talent with life-changing opportunities. Professional Growth Experience in a rapidly growing organization. Opportunity to expand responsibilities over time in executive recruitment. Hands-on learning and skill development in high-impact talent acquisition. Company Culture Flat management structure with direct access to decision-makers. Friendly, collaborative U.S.-based team empowering innovation. Open communication environment. No bureaucracy or rigid hierarchies. Results-oriented approach. Why Join Keller: Global Reach and Impact Join a top-tier international executive search firm with worldwide reach. You’ll gain exposure to U.S. markets, global stakeholders, and high-stakes talent acquisition that drives transformative business growth. Career Acceleration Thrive in a flat, results-oriented structure with direct access to decision-makers, offering rapid professional development, hands-on learning in executive recruitment, and clear paths to expand your responsibilities in a scaling organization. Collaborative and Inclusive Culture Team up with a friendly crew that fosters open communication, celebrates diversity, and values innovation—free from bureaucracy, with a focus on teamwork and meaningful contributions to connecting top talent with life-changing opportunities. Work-Life Integration Enjoy the flexibility of remote work in a supportive environment that prioritizes your well-being, while making a tangible difference in industries worldwide through ethical, high-standard recruitment practices. Unmatched Professional Growth Benefit from opportunities to work on diverse, high-impact projects, including leadership assessments and HR advisory services, in a company committed to excellence, client success, and long-term employee development. Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
San Antonio, TX, USA
$96,000-120,000/year
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