Service Manager/Director Do you have the drive to lead a high-performing automotive service team? Are you passionate about delivering top-tier customer service while maximizing efficiency and profitability? If so, we want to hear from you! About the Role: We are seeking a dynamic, experienced Automotive Service Manager or Service Director to lead our service department. This role requires strong leadership, a customer-first mindset, and a deep understanding of automotive service operations. Responsibilities: Oversee daily operations of the service department Manage service advisors, technicians, and support staff Ensure high levels of customer satisfaction and retention Set and achieve service revenue goals and performance metrics Maintain compliance with safety and operational procedures Handle customer complaints with professionalism and care Coordinate with parts and sales departments for seamless operations Recruit, train, and develop service department staff Maintain manufacturer - specific training and certifications Requirements: Proven experience as a Service Manager, Fixed Ops Manager, or Service Director Deep knowledge of automotive service operations and diagnostics Strong leadership and communication skills Ability to manage a high-volume, fast-paced shop Experience with DMS software (CDK, Reynolds & Reynolds, etc.) preferred ASE certifications and/or OEM certifications a plus Valid driver's license What We Offer: Competitive salary + performance-based bonuses Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Continued training and advancement opportunities Supportive and team-oriented work environment Ready to Drive Your Career Forward? Apply today by sending your resume, please have updated contact information