Browse
···
Log in / Register

Office Manager - Snow Auto Glass (Monument, CO)

$18-22/hour

18490 Lower Lake Rd, Monument, CO 80132, USA

Favourites
Share

Description

Overview: The Auto Glass Office Manager plays a vital role in ensuring a smooth and positive experience for our customers. You will be the first point of contact for inquiries about auto glass repair and replacement, handling phone calls, emails, and other communications with professionalism and efficiency. Your primary responsibilities will include: Customer Service: • Answer incoming phone calls, emails, and other inquiries from customers, insurance agents, and repair shops. • Understand customer needs and concerns, offering prompt and accurate solutions. • Scheduling and rearranging appointments for auto glass repair and replacement, considering customer preferences and technician availability. • Confirm Following Days Appointments Mid-Day so there is no question customer is ready and available. • Explain the job process and timeframes to customers. (Ex. Chip Repair 15 minutes to 1 hour onsite, Replacement without Calibration 1-2 hours onsite, Replacement with Calibration 2-3 hours onsite. • Process customer information and insurance details, ensuring accuracy and completeness. • Provide clear and concise information about auto glass products, services, and warranty policies. • Resolve customer complaints and inquiries promptly and professionally, seeking escalation when necessary. • Maintain accurate records of customer interactions and service history. Additional Responsibilities: • Utilize internal systems and software efficiently to schedule appointments, process orders, and access customer information. • Ability to multi-task and seek quick resolutions for clients and technicians. • Collaborate with technicians to ensure timely and effective service delivery. • Contribute to maintaining a positive and professional work environment. Qualifications: • High School Diploma or Equivalent GED • Excellent communication and interpersonal skills, both written and verbal. • Ability to build rapport and establish trust with customers. • Strong problem-solving and conflict resolution skills. • Proficient in using computers and customer service software. • Detail-oriented and organized with strong time management skills. • Ability to work independently and as part of a team. • Positive attitude and a commitment to providing excellent customer service. CLEAN MVR Additional Preferences • Experience in the auto glass industry or customer service. • Knowledge of automotive glass products and repair procedures. • Bilingual skills (Spanish) a plus. Benefits: • Competitive salary and 2 weeks PTO per annum. • Fast-paced, dynamic work environment. • The satisfaction of helping customers and ensuring their safety on the road.

Source:  craigslist View original post

Location
18490 Lower Lake Rd, Monument, CO 80132, USA
Show map

craigslist

You may also like

Craigslist
Store Manager - FT - Wage + tips - Fun Job! (Colorado Springs)
- About American Paintball Coliseum American Paintball Coliseum is Colorado Springs' premier paintball destination, and only indoor playing fields offering thrilling gameplay experiences, top-quality equipment, and exceptional customer service. Our other activities include airsoft, axe throwing and laser tag. We provide an exciting environment for player enthusiasts of all skill levels, from birthday parties and corporate events to competitive tournaments and casual weekend warriors. - Position Summary We are seeking a Store Manager to oversee daily operations of the facility and retail store. The ideal candidate will be passionate or interested in paintball or airsoft, possess strong people skills, and has experience providing excellent customer service. This role combines traditional retail management with the unique aspects of managing an active paintball facility. Key Responsibilities -Operations Management -Oversee daily operations of the facility and retail store -Manage inventory of paintball equipment, gear, paint, and accessories -Coordinate field and equipment maintenance -Maintain a clean, organized, and welcoming facility environment Sales and Customer Service -Offer great customer service to guests coming to play -Answer phones to help acquire customers with positive and encouraging conversations -Process rentals, walk-on play, and private group bookings -Handle customer inquiries, concerns, and conflict resolution -Develop and maintain relationships with regular customers Team Leadership -Train, and supervise staffing -Schedule employees and manage payroll hours -Foster a positive, safety-focused team culture -Lead by example in customer service and safety practices Financial Management -Meet or exceed monthly sales targets and profitability goals -Process daily cash handling, deposits, and point-of-sale operations Requirements: -High school diploma or equivalent -Minimum 1-2 years retail or customer service experience -Strong interest in an activity or willingness to learn about the sports of paintball and airsoft -Good communication and customer service skills -Ability to work flexible schedule including weekends and holidays Helpful Qualifications -Previous retail assistant manager experience -Any experience in sporting goods, outdoor recreation, or entertainment -Previous paintball experience or knowledge of paintball equipment -Experience with event planning, group coordination, or party planning -Bilingual capabilities (English/Spanish) Compensation and Benefits -Per hour pay based on experience + tips -Discount employee pricing on product and ammo -Free admission to play on field -Scheduling flexibility -Fun work environment in small business, family-owned setting -401K Program How to Apply -Interested candidates can -Submit an application online at https://www.americanpaintballcoliseum.com/apply/ Further Contact Information: American Paintball Coliseum (303) 298-8573 and communicate you are calling in regards to this post
805 N Murray Blvd, Colorado Springs, CO 80915, USA
$16/hour
Craigslist
📞Customer Service / Dispatch Monday–Friday Day Shifts PTO + Benefits (4625 W McDowell Rd #150)
🚚 Join the Quicksilver Team! Quicksilver Express Courier has been delivering fast, reliable service for over 40 years. We offer a full range of professional delivery solutions, backed by cutting-edge tech and unmatched reliability. We operate 24/7/365 with dedicated employee drivers, dispatchers, and customer service reps to keep things moving. At Quicksilver Express Courier, we value our people. Join a team where your hard work is appreciated, and every day brings new opportunities to make a difference! 🌟 Why Work with Us? Established company Full time positions Competitive pay Paid training Paid time off Benefits: Medical - Dental - Vision - Health Savings Account - Aflac Accident Policy - Parental Leave 🚛 About the Role: We’re hiring a Customer Service/Dispatch Representative to help us deliver exceptional service. Quicksilver is a fun, friendly, family type environment that offers coaching and guided training to become a Quicksilver Customer Service Representative or Dispatcher. 📞Customer Service Duties Professionally handle incoming orders via phone, email, and web Make outbound calls to update customers on delivery status Provide accurate, timely problem resolution for customers and drivers Keep detailed records of all communications and delivery issues Maintain ongoing communication with dispatchers, drivers, and customers Balance multiple tasks including order entry, dispatching, tracking, and issue resolution Assist with general office and customer service duties as needed 🖥️Dispatching Duties Use mapping software and internal systems to assign deliveries to drivers in multiple cities/states Select best-fit drivers based on availability, location, vehicle type, and workload Monitor and direct up to 30 drivers handling 100+ deliveries per day Adjust plans and reroute drivers as situations evolve Communicate clearly and efficiently with drivers, customers, and internal staff Identify and correct errors from drivers, customers, or support staff 🔑 Requirements: Customer service experience with great people skills Strong knowledge of the metro area Strong organizational, multi-tasking, and problem-solving skills Good communication skills, must speak fluent English Excellent attendance record and a positive attitude Proficient PC skills - will use Windows-based software Able to type 34 words per minute minimum Must be able to pass a federal and county criminal background check 🚀 Apply Today! Ready to join our awesome team? Apply Here We look forward to hearing from you! 😊
1550 N 47th Ave, Phoenix, AZ 85043, USA
$18/hour
Craigslist
Call Center Representatives needed in Phoenix, AZ - Hiring Now (Phoenix, AZ)
Randstad is currently hiring and looking to fill multiple Call Center Representative positions in Phoenix, AZ 85034. Please review the job details below: If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com. Applicants who do not submit a resume will not be considered for this position. Location: Phoenix, AZ 85034(Onsite) Shift: Flexibility for an 8 hour shift between the hours of 6:00AM-6:00PM Monday-Friday Pay: $18.00/hr. Description: • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team. • Complete necessary administrative work as needed and complete call logs accurately. • Other projects as assigned by supervisor. Qualifications: • 1 year of call center experience required • Good verbal and written communication skills. • Dependable and able to adhere to schedule. • Effective problem solving skills. • Effective listening skills. • Customer service orientation. • Attention to details. If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com. Applicants who do not submit a resume will not be considered for this position. Kyle Heuer kyle.heuer@randstadusa.com
1820 Sky Harbor Cir, Phoenix, AZ 85034, USA
$18/hour
Craigslist
Customer service oriented dispatcher for Busy Plumbin (SOMA / south beach)
We are a thriving plumbing company based in the beautiful city of San Francisco, and we're currently seeking a talented and organized individual to join our team as a Dispatcher or C.S.R.. If you have excellent communication skills, a strong focus on customer service, and experience with Service Titan, we want to hear from you! Responsibilities: - Efficiently manage and prioritize incoming service requests, ensuring timely dispatching of our skilled plumbing technicians. - Communicate effectively with customers, addressing their queries, providing updates, and ensuring a smooth customer experience throughout each service call. - Utilize Service Titan software to track job progress, maintain accurate records, and generate reports as required. - Collaborate closely with our team of plumbers to ensure efficient scheduling and maximize productivity. - Proactively identify any potential scheduling conflicts or issues, and resolve them promptly to maintain seamless operations. - Maintain clear and consistent communication with all stakeholders, including customers, technicians, and management. Requirements: - Strong communication skills, both written and verbal, with the ability to convey information clearly and professionally. - Exceptional organizational abilities to effectively manage multiple tasks and prioritize accordingly. - Previous experience with Service Titan software is highly preferred, as it will be a crucial tool in streamlining dispatching processes. - A customer-centric mindset, with the ability to provide outstanding service and support to our valued customers. - Demonstrated problem-solving skills and the ability to think quickly on your feet in a fast-paced environment. - Strong attention to detail and accuracy in maintaining records and reports. - Ability to work well both independently and collaboratively within a team. Compensation: Compensation will be negotiated based on the candidate's skills, experience, and qualifications. We offer a positive work environment, opportunities for growth within our expanding company, and a competitive compensation package. If you're ready to join a dynamic team and contribute to our success, please submit your resume and a cover letter detailing your relevant experience. We look forward to reviewing your application and meeting you soon!
RJ3C+JC Yerba Buena Island, San Francisco, CA, USA
$20-25/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.