Browse
···
Log in / Register

Customer Service Professional - Route Driver, base $65-75k, total $100 (Marlborough, MA)

$65,000-75,000/year

55 Lincoln St, Marlborough, MA 01752, USA

Favourites
Share

Description

One of my client companies is seeking a Customer Service Professional/Route Sales Representative for their team. A great working environment along with professional growth. Monday-Friday, 5 am - 2 pm. 401K starts after one year, 10% contribution by the employer of total earnings. Route based operations in a service industry is ideal for this position. Route Representative: A Customer Service Professional will provide route service to a set customer base, through the pick-up and delivery of items from our Facility Services product line. Duties involve safely driving a company owned service van to and from numerous customer stops throughout the course of the day, as well as lifting, carrying and walking clean products into and soiled products out of customer accounts. Customer Service Professionals are also responsible for ensuring extreme customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving. Responsibilities also include growing the existing route, through sales of additional items from our product line to current customers. Specific routes and customers are assigned, in order to build rapport between the Customer Service Professional and the customers serviced. Customer Service Professionals with the company report directly to and meet daily with the Manager of the operation to review daily activities, with continual focus on delivery routes and excellent customer service as you service 20 to 30 customers per day, businesses that range from small mom-and-pop shops to major corporate locations. Additional responsibilities of the Customer Service Professional include, but are not limited to the following: • Meeting with decision makers at each location to establish and maintain strong working relationships • Assessing each customer locations’ needs for opportunities to upsell • Ensuring Customer Satisfaction Surveys are completed on a weekly basis • Balancing cash and invoices at the end of each day • Unloading your truck at the end of each day and loading for next service day • Sorting product inventory according to company procedure (as needed) • Keeping the service van clean, next, and orderly on the inside (and outside) • Ensuring service van is replenished with gas, via company credit card provided (business purposes only) • Ensure fluids (oil level, brake fluid, anti-freeze, windshield washer, etc.) are maintained at appropriate levels • Ensure proper air levels are in all 4 tires • Report any issues with service van to the Manager of the company • Meeting with the Manager at the end of each day to go over priorities • Turning in new business leads by the end of the each week • Assisting with other projects or tasks as assigned 3 Service Absolutes: 1. 2. “We must always strive to understand each customer's unique needs in order to deliver service that exceeds their expectations. We must handle any customer issues or concerns quickly and resolve problems immediately. 3. We are all responsible for improving customer satisfaction. Company reserves the right to amend, change, or alter any of the above responsibilities.”

Source:  craigslist View original post

Location
55 Lincoln St, Marlborough, MA 01752, USA
Show map

craigslist

You may also like

Craigslist
Store Manager - FT - Wage + tips - Fun Job! (Colorado Springs)
- About American Paintball Coliseum American Paintball Coliseum is Colorado Springs' premier paintball destination, and only indoor playing fields offering thrilling gameplay experiences, top-quality equipment, and exceptional customer service. Our other activities include airsoft, axe throwing and laser tag. We provide an exciting environment for player enthusiasts of all skill levels, from birthday parties and corporate events to competitive tournaments and casual weekend warriors. - Position Summary We are seeking a Store Manager to oversee daily operations of the facility and retail store. The ideal candidate will be passionate or interested in paintball or airsoft, possess strong people skills, and has experience providing excellent customer service. This role combines traditional retail management with the unique aspects of managing an active paintball facility. Key Responsibilities -Operations Management -Oversee daily operations of the facility and retail store -Manage inventory of paintball equipment, gear, paint, and accessories -Coordinate field and equipment maintenance -Maintain a clean, organized, and welcoming facility environment Sales and Customer Service -Offer great customer service to guests coming to play -Answer phones to help acquire customers with positive and encouraging conversations -Process rentals, walk-on play, and private group bookings -Handle customer inquiries, concerns, and conflict resolution -Develop and maintain relationships with regular customers Team Leadership -Train, and supervise staffing -Schedule employees and manage payroll hours -Foster a positive, safety-focused team culture -Lead by example in customer service and safety practices Financial Management -Meet or exceed monthly sales targets and profitability goals -Process daily cash handling, deposits, and point-of-sale operations Requirements: -High school diploma or equivalent -Minimum 1-2 years retail or customer service experience -Strong interest in an activity or willingness to learn about the sports of paintball and airsoft -Good communication and customer service skills -Ability to work flexible schedule including weekends and holidays Helpful Qualifications -Previous retail assistant manager experience -Any experience in sporting goods, outdoor recreation, or entertainment -Previous paintball experience or knowledge of paintball equipment -Experience with event planning, group coordination, or party planning -Bilingual capabilities (English/Spanish) Compensation and Benefits -Per hour pay based on experience + tips -Discount employee pricing on product and ammo -Free admission to play on field -Scheduling flexibility -Fun work environment in small business, family-owned setting -401K Program How to Apply -Interested candidates can -Submit an application online at https://www.americanpaintballcoliseum.com/apply/ Further Contact Information: American Paintball Coliseum (303) 298-8573 and communicate you are calling in regards to this post
805 N Murray Blvd, Colorado Springs, CO 80915, USA
$16/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.