Handyman Divison (Boston)

Level 2 IT Technician – Rockville, MD (Full-Time / Field Work) VienerX is hiring a Level 2 IT Technician to join our team based in Rockville, MD. We’re a growing IT services company now servicing 22 states and supporting well-known clients across Maryland, DC, and beyond. About the Job: You’ll handle onsite and remote support for desktops, servers, and networks. This is a hands-on role for someone who likes solving problems and helping businesses run smoothly. Local travel required — company vehicle use or mileage reimbursement available. What You’ll Do: • Troubleshoot Windows 10/11, Microsoft 365, networking, and printing issues • Install and configure PCs, servers, and firewalls • Support users onsite and remotely • Work with tools like ConnectWise, Intune, Datto, and WatchGuard Requirements: • 2–5 years of IT support experience (MSP experience a plus) • Strong Windows and networking knowledge • Reliable car and valid driver’s license • Great attitude, communication skills, and willingness to learn Why VienerX: • Long-standing local company (founded in 1991) • Steady hours (M–F, 8–5) • Opportunity to grow with a national IT firm active in 22 states • Friendly, team-based environment How to Apply: Send your resume (PDF preferred) Join VienerX — where We Make Your Company Work.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

We are seeking a skilled and dependable Technician to join our team. The technician will be responsible for responding to damage emergencies, assessing damage, performing mitigation and clean up, and restoring affected areas to pre-loss condition.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

We are seeking an HVAC Technician to join our team. This job is for the Sioux City, Iowa area. The ideal candidate will have a strong background in HVAC/R systems, with the ability to build, and maintain heating, ventilation, and air conditioning systems. This role requires an Iowa HVAC license (unless apprentice), and a clean driving record. We offer competitive pay ranging from $25-$50 per hour. Paid holidays, and up to 3 weeks of vacation. Also offering 401(k) with a 3% match, after one year of working. If you have any questions, or would like to apply in person, please contact Keith. Phone number: 712-266-6065

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and virtual intelligence—and offer an excellent platform to grow your career while shaping the future of the built environment. Procon now seeks a Construction Manager for an opportunity in the Alexandria, LA area. The candidate will have responsibilities that include but are not limited to construction management, quality assurance, project controls, inspections, documentation and administration, stakeholder management and coordination. This role requires 10+ years of experience in construction management on projects for interior office renovations.  This role requires various skills and experience as listed below. Requirements Duties and Responsibilities Provide onsite construction management duties during construction, fit-out, commissioning and occupancy phases. Strong background with administration and communication during project delivery, including creating and updating spreadsheets, navigating owner provided software to align with the proper project processes, and maintaining compliant electronic documentation during the project. Provide technical support daily to all customers, manage electronic documents, serve as the liaison for stakeholders and customer groups, provide expertise, monitor security related issues, and maintain a coordinating relationship with the government agency, its clients, and external partners to include the architect-engineers, construction contractors, and other contractors supporting the government. Provide support in project planning, procurement, design reviews, management direction, project completion, client satisfaction, and financial outcome of assigned construction projects. Generate well organized professional deliverables, including daily field reports, monthly reports, meeting minutes, and monthly master schedule updates. Provide support in creating estimates for change orders, reviewing contractor change orders, and providing comparisons for owner supported negotiations. Review schedule and align project work plan and deadlines with requirements. Inspect and monitor on-site processes, procedures, and systems for compliance with construction drawings, security requirements, and code compliance. Lead and manage the construction quality assurance process. Coordinate and monitor the completion of activities in all phases of the project life cycle. Monitor and oversee the project to include but not limited to design reviews, risk management, security and safety compliance, quality assurance, etc. Conduct comprehensive reviews of construction submittals and construction contract documents. Provide project administration and contract administration duties, including monitoring of progress, follow up, and project documentation. Assist the Owner with technical reviews, execution, and administration. Assists with the transition of projects to those customers responsible for ongoing maintenance. Qualifications and Skills BA or BS degree in construction management, architecture, engineering, or a related field is required. 10+ years of experience in construction management on projects for new construction, mechanical systems, renovations, upgrades or new fit-outs. Excellent communication skills with field and office personnel. Self-starter, looking to grow, and seeking support and help from others. Excels in administrative work for project processes and documentation and understands the importance thereof. Experience in the use of industry project management software such as Microsoft Project, Primavera P6, AutoCADD, Revit, Procore, Kahua, etc. is preferred. Experience with coordinating with project stakeholders, contractors, architects and engineers during all construction project phases. Experience with reviewing design document submittals, reviewing cost and schedule estimates, collecting, preparing, and reporting programmatic information. Experience with estimating and cost verification reviews. Fluent in project management principles and how to implement project management principles. Ability to analyze all relevant project-related information and communicate project status and issues effectively in writing and verbally. Ability to read and interpret drawings and specifications, interpret contract terms and conditions, working knowledge of CPM scheduling, communication skills, intermediate computer skills and leadership skills. Preferred Qualifications Experience in the role of construction project manager in both federal and private sector commercial construction projects is highly preferred but not required. Experience in the role of owner's representative on commercial construction projects is highly preferred but not required. Active PMP and/or CCM credential, and OSHA-30 and CQM certification. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.