Billing Representative - Someone has to keep the lights on!! (Melville)

About Us We’re NetTel, USA we are a customer service and billing call center! We are really the ones behind your cozy winter nights and air-conditioned summer naps. We handle billing calls for a leading provider of gas and electricity...behind every warm shower and perfectly toasted bagel is our team of heroes making sure the bills are right, and the lights stay on! Now, we’re looking for another billing whiz to join our team. Could it be you? Your Mission (should you choose to accept it): 🧾 Explain bills and procedures to customers by phone 📞 Answer the age-old question: “Why is my bill so high?” with kindness and clarity 💡 Work with customers to resolve billing issues — no superhero cape required, just patience and thinking quick on your feet! 💬 Collaborate with customer service and accounts like the billing rockstar you are 🧠 Spot billing anomalies faster than your favorite true crime podcaster You Might Be Our Ideal Candidate If You: Speak fluent “billing-ese” and can explain kilowatt hours like a pro Think a good day includes balancing a bill AND helping someone smile Can handle a little bit of math, a lot of empathy, and the occasional angry phone call like a master Have experience in billing, customer service, or any other jobs that involve being a responsible adult 3 Weeks Paid Training = We will train you how to do the job! What’s In It for You: 💸 Competitive pay – because you're worth it 🌱 Growth opportunities – if you’ve got the spark, we’ll help you shine here at NetTel 📆 Flexible scheduling including Saturdays – because we get that life happens ⚡ A supportive, slightly nerdy team that loves energy puns more than they should Apply Now Join us in powering the world, one accurate bill at a time. We promise we’re more fun than your average call center (and yes, we have snacks!). 🔌 Let’s make billing… thrilling? Or at least fulfilling.