Hardware Project Manager, Bilingual English / Mandarin (Consumer Electronics)

We are seeking a highly motivated and detail-oriented Account Manager to join our team. The ideal candidate will be responsible for managing important client accounts, building relationships, and acting as the client’s key point of contact. You will oversee client communications, address inquiries, and ensure that clients are satisfied with the services provided, ensuring long-term retention and loyalty. Hybrid position based in San Diego, CA. Key Responsibilities Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise. Collaborate with internal teams to meet client needs. Maintain account records. Keep detailed records of client interactions, project progress, and account updates. Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts. Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals. Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement. Qualifications Proven experience as an account manager or in a similar client-facing role. 3+ years of experience in account management, sales, or customer service. Strong understanding of client relationship management, sales, and business development. Excellent communication and organizational skills. Ability to manage multiple client accounts and prioritize tasks. Must be able to work independently, take initiative and be resourceful with minimal supervision. Proficiency in Salesforce, ClickUp or Odoo a plus A degree in business administration, marketing, or a related field is preferred. Requirements Strong collaboration and interpersonal skills Strong negotiation abilities, with the ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Strong written and spoken communication Strategic Thinking Analytical Skills Sales and business development skills Preferred Skills Experience in the real estate and/or solar energy industry a plus. Familiarity with project management tools and processes. Benefits A role at the forefront of the clean energy revolution, with a focus on creating scalable, profitable solutions. 100% Employer paid Medical, Dental and Vision Insurance 401(k) Flexible PTO and Sick Time Paid Maternity and Paternity Time Monthly Electrification & Wellness Stipends Opportunities for professional development and growth within a fast-paced, mission-driven company. Compensation will range from $75,000-90,000 and is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs.

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

The Construction Engineer manages, evaluates and assesses information necessary to construct the project on time, within budget and to the quality specified by the contract documents. The Engineer is the individual on the project responsible for building the overall project “on paper”. Engineers work under the leadership of Project Managers. Acts as liaison with Architects, Subcontractors, Consultants, Suppliers, Inspectors and other partners in resolving issues related to plans and specifications. Oversee and make decisions related to contract drawings and subcontract information. Ensure that all drawings and specifications properly relate to the estimate. Manage submittals and shop drawings. Assess conformance to contract specifications and resolve any conflicts in interpretation. Negotiate and request change orders. Manage information related to changes in the work, prepare an independent analysis, obtain and check estimates for the changes from subcontractor; resolve any conflicts. Overseeing the close-out process. Preparing final records for the project such as Requests for Information (RFI’s), close-out records, warranties, as-builts, Operations and Maintenance manuals (O&Ms), and evaluating information to insure compliance with contract documents. Prepare Scope of Work documents for trades and develop reports related to all aspects of the project. Schedule and attend relevant meetings, such as subcontractor trade coordination meetings, preconstruction meetings, submittal review, etc. Requirements 1+ years commercial construction experience, ideally as an Intern, Field Engineer, Foreman or a similar position. Familiarity with construction management and office productivity software, including MS Excel, MS Word, MS Project, Procore, or other web-based or mobile document and project management solutions. Experience with construction projects, mechanical/electrical systems, building materials, building mechanics, or working with craft workers is preferred. Bachelor’s Degree in Engineering, Construction Management or a related field, or equivalent work experience. Previous work experience preferred – ideally in commercial construction or with estimating and managing self-performed work activities and subcontracted work. Strong problem solving, prioritization and organizational skills. Excellent communication skills, including the ability to present complex information in a clear and concise manner. Proficient with office productivity software, including MS Excel, MS Word, MS Project, or other project management solutions. Possess a valid Driver’s license in order to travel to assigned jobsites. Maintain OSHA 30, First Aid, & CPR Certification. Compensation Range - $60,000 - $90,000 annually Benefits 📌 A flexible work environment 📌 State-of-the-art technology to get the job done 📌 New office spaces designed for today’s working environment 📌 Great benefits including healthcare, 401K match, wellness programs 📌 Opportunities for advancement and leadership training

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Non-exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Spalding, a Saalex Company is seeking a Junior Project Analyst in Saint Inigoes, MD.  Spalding, a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services.  Spalding offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $60k-$75k (depending on experience) Work Location: Hybrid remote/in-office (see onsite requirements below). **Onsite Requirements: Position will require on-site work at Saint Inigoes, MD 3 days per week once training is completed. Future on-site/telework requirements/schedules may change as additional client direction is received. Essential Functions: Provide support to the Project Lead assisting in execution, management, and operation of the project. Support efforts include but are not limited to: Assist Government Project Lead to generate project charter with the sponsor. Preparation of reports to the Project Sponsor. Serves as the secondary conduit for the Project Lead for all communications. Organizes and assists the Project Lead in determining acquisition strategy for project. Develop and maintain project spend plans and forecasts. Analyzes requirements, status, and project schedules. Provides monthly delivery of Project Performance Report (PPR). Receives and processes funding documents. Supports creating and maintaining project structures for funding in N-ERP. Track and reconcile Funding within N-ERP. Prepare project cost estimates. Assist in identifying risk. Develop project documentation. Maintain documentation in SharePoint. Other duties as assigned or required. Requirements Microsoft Excel Skills. Essential understanding and knowledge of cost planning and monitoring project execution. Education: HS Diploma or GED required with 5 years of related experience OR Bachelor’s degree. Security Clearance: Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Stock Option Plan

Looking for a full or part time basic computer technician that is self-motivated and possesses a friendly attitude. The ideal candidate should have the following abilities: -Be able to work Monday-Friday (9am-5pm) -Perform basic troubleshooting -Must have computer building, replacing boards and working cat five wiring -Provide technical support on-site and or via phone/email with customers -Identify and communicate suggestions for improvements in all areas of business -Skilled at prioritizing, time tracking tasks -Maintain inventory management of supplies and parts -Able to take responsibility for the task at hand and resolve it in a timely manner -Transportation -Able to lift up to 50 lbs. -Must be customer friendly -Must have 1+ years experience!! -Be able to pass a background check -Maintain a good driving record Perks: -Full time position -Company issued vehicle (during working hours only) -Company issued cell phone -Shifts are 9:00am-5:00pm MONDAY-FRIDAY (Weekends free!) -Friendly work environment