Browse
···
Log in / Register

IT Technician at High-Growth IT Startup in SF Area (San Francisco)

$100,000-120,000/year

664 Noe St, San Francisco, CA 94114, USA

Favourites
Share

Description

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

Source:  craigslist View original post

Location
664 Noe St, San Francisco, CA 94114, USA
Show map

craigslist

You may also like

Craigslist
I.T. Project Manager (Midtown East)
WHO WE ARE DeepTech Inc. is a trusted NYC-based MSP with 20+ years of delivering smart, personal, and proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact. WHAT YOU'LL DO As a Project Manager, you will be responsible for managing the end-to-end delivery of IT projects for our clients. You will work closely with both internal teams and clients to ensure that projects are delivered on time, within budget, and meet the quality standards expected by the client. You will be responsible for planning, coordinating, and overseeing the implementation of technology solutions such as network infrastructure, cloud solutions, cybersecurity, and more. Project Planning, Coordination and Implementation: • Develop detailed project plans, including scope, timeline, resources, and budget. • Coordinate with internal teams (technical, sales, support) and clients to ensure project objectives are clear and achievable. • Define project milestones and monitor progress against them. • Assist team in completing the work as necessary to complete the project on time. Client Communication: • Serve as the main point of contact for clients throughout the project lifecycle. • Communicate project progress, risks, and changes to both clients and internal teams. • Lead regular weekly meetings with project team. • Schedule and lead regular check in meetings with clients to review deliverables, address concerns, and provide updates. Risk Management: • Identify potential risks to project success and develop mitigation plans. • Proactively resolve issues that may arise during project execution. Team Leadership & Resource Management: • Lead project team, ensuring that all resources are available and allocated appropriately. • Manage and mentor team members, ensuring high performance and collaboration. Quality Control & Reporting: • Ensure that projects are delivered with the expected quality and adhere to best practices in IT delivery. • Conduct post-project reviews to capture lessons learned and improve future processes. SKILLS & REQUIREMENTS Education: • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Experience: • 3+ years of experience managing IT projects, preferably in a Managed Service Provider environment. • Strong understanding of IT infrastructure, cloud services, cybersecurity, and networking. • Proven experience working with various project management methodologies • Experience with ConnectWise Manage is preferred but not required Certifications: • PMP (Project Management Professional) or Prince2 certification is a plus. • ITIL certification is beneficial. Skills: • Strong organizational and time management skills. • Excellent communication and interpersonal skills. • Ability to manage multiple projects simultaneously. • Proficient in project management software • Strong problem-solving and decision-making abilities. WHAT WE OFFER + Compensation & Perks + Cell phone reimbursement + Commuter benefits + Medical, dental, vision, life, and AD&D insurance + 9 paid holidays, PTO, and sick time + Employee referral bonus and EAP access + Career Development * Clear annual training goals * Structured 3-week onboarding * Opportunity to work with Mac, PC, networking, and use all the fun tools * Friendly and supportive team culture * Midtown office with great energy * Monthly employee appreciation, and the occasional office pup * Breakfast team meetings and a culture that values your voice READY TO APPLY? Email your resume to us with the subject line: IT Project Manager – YOUR FULL NAME WITH a pdf copy of your resume attached. Only candidates who follow this instruction will be considered. DeepTech Inc. is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds and identities to apply.
209 West 38th St RM #1009, New York, NY 10018, USA
$90,000-110,000/year
Workable
Commercial Project Manager
Modern Construction Services specializes in the renovation and commercial construction of warehouses, distribution centers, retail, business offices, restaurant, and healthcare related properties. The Commercial Project Manager is responsible for managing small-scale commercial construction projects, including renovations, retrofits, and upgrades to existing facilities. This role is ideal for experienced construction professionals seeking to advance toward a Project Manager position. Annual Salary: $75,000.00 - $110,000.00, depending on experience. This salary range reflects a scale from a competent early-career project specialist to a highly experienced, leadership-level project manager who adds strategic value to the organization. Key duties include developing scopes of work, soliciting and evaluating subcontractor bids, and overseeing project execution through completion. The successful candidate will demonstrate strong analytical skills, strategic planning capabilities, and effective leadership to ensure projects are delivered on time and within budget. Requirements Prepare detailed cost estimates for commercial reconstruction projects (materials, labor, equipment, subcontractors). Review architectural and engineering drawings to determine scope and requirements. Solicit and evaluate bids from subcontractors and suppliers. Develop budgets and proposals for clients and internal stakeholders. Analyze historical data and market trends to improve accuracy of estimates. Value engineering to identify cost-saving opportunities without compromising quality. Plan, coordinate, and oversee all phases of construction projects from pre-construction to closeout. Develop project schedules, timelines, and milestones. Manage subcontractors, vendors, and internal teams to ensure timely and quality execution. Monitor project budgets and control costs throughout the project lifecycle. Ensure compliance with safety regulations, building codes, and company standards. Communicate with clients, architects, engineers, and other stakeholders regularly. Skills & Qualifications: Strong knowledge of construction methods, materials, and regulations. Proficiency in estimating software (e.g., Bluebeam, PlanSwift, etc.). Experience with project management tools (e.g., Procore, BuilderTrend, Fieldwire, etc.). Excellent analytical, organizational, and communication skills. Ability to read and interpret blueprints and technical documents. Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred). 3+ years of experience in commercial construction estimating and/or project management. Benefits Competitive, performance-based bonus paid quarterly. Annual profit sharing. Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).
Charlotte, NC, USA
$75,000-110,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.