Victims & Young Offender Support Specialist (Wasilla)

Part-Time Communications Assistant at WildCare Location: San Rafael, CA Type: Part-time / Non-Exempt (20 hours a week) Reports to: Director of Communications Salary: Hourly Range: $27 - $30 Position Summary: WildCare is seeking a detail-oriented and tech-savvy Communications Assistant to support our Communications Team with website management, email marketing, database maintenance, content creation, and general administrative tasks. The ideal candidate has excellent communication skills, is highly organized, and brings a passion for wildlife and environmental conservation. Key Responsibilities: Website Management: Assist in updating and maintaining WildCare’s website using WordPress (specifically Beaver Builder), ensuring content is current, accurate, and visually engaging. Optimize website content and track engagement. Email Marketing: Code and schedule email campaigns using Salesforce Account Engagement (Pardot), ensuring timely and effective communication with supporters. Track email statistics and segmentation efforts. Requires experience with HTML, but training is provided. Database & Data Entry Support: Help maintain and organize WildCare’s photo database. Support data integrity efforts, assist with data entry, and help manage contact lists for communications purposes. Media & Advocacy Support: Help maintain and update media lists, assist with outreach efforts, and support WildCare’s advocacy initiatives by tracking issues and helping prepare materials and communications. Team Support During the Public Phase of WildCare’s Capital Campaign: Maintain the agenda and take notes during weekly Communications Team meetings. Assist with follow-ups and project tracking as needed. General Administrative and Communications Support: Provide administrative and project-based support to the Communications Team and contribute to other duties as assigned. Qualifications: - Exceptional written and verbal communication skills - Demonstrated attention to detail and strong organizational abilities - Experience working with or passion for wildlife, animal welfare, or environmental causes preferred - Proficiency with: Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive) Salesforce Account Engagement (Pardot) HTML for email development and content management systems strongly preferred WordPress, especially Beaver Builder or similar - Ability to work independently and collaboratively in a fast-paced environment - Previous experience in communications, marketing, or nonprofit administration preferred Additional Details: This is a part-time, non-exempt position The role will be primarily onsite at WildCare in San Rafael. WildCare's primary facility in downtown San Rafael is currently under construction, so this role will be located at our satellite and interim locations in Terra Linda until project completion. Working nights and weekends is sometimes required Must be able to lift and move up to 20 pounds How to Apply: Please submit your resume, a brief cover letter outlining your interest and qualifications, and any relevant work samples (e.g., website, email, or writing samples) to the email associated with this ad. No phone calls, please.

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Dental Assistant provides chair-side assistance to the Dentist during patient treatment. Other duties include instrument sterilization, maintaining dental office cleanliness and asepsis, assisting in language translation between doctor and patient, and other front office duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide efficient chair-side assistance to the dentist in the clinic and the mobile dental van. • Take and develop x-rays. • Take impressions and pour models. • Perform coronal polishing (if licensed by the Dental Board of California) • Fabricate temporary restorations (if licensed by the Dental Board of California) • Clean, disinfect, and prepare operatories as needed for dental procedures. • Package and sterilize instruments. • Help maintain dental supply inventory. • Assist in maintaining OSHA and HIPAA compliance. • Be a visible representative of APLA Dental Services, Inc. in the community and occasionally network with other community-based organizations to help improve relationships and ensure maximum availability of resources for our patients. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Radiation Certificate • RDA preferred by not required • At least one year of chair-side assisting experience • Bilingual (English/Spanish) Knowledge of: • Universal precautions and infection control • OSHA and HIPAA regulations • Dental materials and usage • HIV/AIDS medical issues (preferred but not required) Ability to: • Fluently speak in the Spanish Language • Work independently and responsibly • Treat patients with respect, compassion, and confidentiality • Work independently and responsibly • Work effectively as a team member in a busy dental practice • Be self-motivated and maintain the commitment to excellence of APLA Dental Services, Inc. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=256282&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Medical Assistant – HIV/STD Counselor will provide patient care services under the direction of a licensed health care provider inclusive of culturally appropriate HIV/STD services to APLA Health & Wellness patients. In collaboration with prevention program staff, the Medical Assistant – HIV/STD Counselor will work to identify HIV positive individuals who are part of our prevention programs and who are not yet linked to HIV medical care, including newly diagnosed individuals, persons who know their HIV status but have never been engaged in care, and others who know their status and have dropped out of care to access medical care services. The HIV-STD Counselor/Medical Assistant will perform administrative front office and clinical back office duties in the medical clinic, including submitting and tracking referrals, taking vital signs, preparing examining rooms, administering medications as ordered by a licensed healthcare provider, performing phlebotomy and other technical clinical functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or has a logical assignment to this position. • Greets and register patients when needed; assists them with completion of necessary forms; answers telephones and schedules appointments; retrieves medical files; maintains medical records and files. • Provide pre/post test client-centered HIV counseling. • Conduct HIV/STD risk assessments. • Provide HIV/STD risk reduction and prevention coaching/counseling. • Prepares treatment rooms, ensuring that rooms are neat and clean, and stocked with the necessary supplies and equipment for patient examination; maintains sanitary and sterile supplies and equipment. • Interviews patients to obtain basic medical information and history; measures and records vital signs, height, weight and body mass index (BMI); prepares medical records for provider review. • Performs phlebotomy to collect blood samples; collects urine and other non-invasive specimens; logs specimens for testing; performs urine dip sticks and finger-sticks for hemoglobin and glucose measurements. • Provides counseling and rapid HIV testing to clients seeking those services. • Maintains monthly equipment logs, i.e. Glucometer, Hemocue, and Refrigerators. • Develop a set of focused strategies, designed to improve the linkage (and ongoing engagement) to HIV primary medical care of recently diagnosed HIV-infected persons; individuals of known HIV status who have never sought medical care and HIV-infected persons who have dropped out of care and are no longer seeking HIV medical care and treatment. • Assists physicians and nurses in examining and treating patients; handling instruments; preparing and disinfecting treatment sites; applying and removing dressing and bandages; administers medications in accordance with providers orders; administers subcutaneous and intramuscular injections as ordered by mid-level providers and physicians. • Assist in the preparation of reports as requested. • Maintain HIV/STD testing records to ensure that all documentation required by funders and agency Quality Management Plan is on file. • Carries out patient discharge processes; clarifies and provides patients with follow-up care instructions and referrals. • Follows steps outlined in APLA Health & Wellness referral tracking policy to ensure that patients gets the referrals needed and that referrals are appropriately logged and tracked. • Administers Cardiopulmonary Resuscitation (CPR) in a medical emergency. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: High School diploma or GED equivalent required. Successful completion of a Medical Assistant training program in a recognized institution in accordance with standards established by the Medical Board of California. Successful completion of LA County’s Division of HIV and STD Programs’ HIV Test Counselor Certification required within first 90-days of hire. Knowledge of: 1. Basic medical terminology and patient care methods and techniques. 2. Methods and procedures for performing technical clinical procedures including phlebotomy, collecting and testing urine and other non-invasive specimens, and administering injections. 3. Routine laboratory procedures. 4. Standards and methods for maintaining sterile and sanitary laboratory and examining room conditions. 5. Methods and standard procedures for the maintenance of medical records. 6. Safety policies and safe practices applicable to the work. 7. HIV infection; STD infection/treatment; HIV/AIDS prevention; psychosocial issues as it relates to HIV and STD transmission/acquisition, special issues relevant to individuals who are at risk for HIV/STD and/or living with HIV; health education and behavior modification theory; human sexuality, substance abuse, behavior change principles and strategies; effective communication skills; group dynamics; data management; general computer knowledge; community resources; health and social concerns of diverse populations such as gay and non-gay identified men who have sex with men and other genders, individuals who share injection paraphernalia, heterosexuals, women at sexual risk and transgender individuals Ability to: 1. Interview patients effectively for the purpose of acquiring medical, social and sexual histories. 2. Risk reduction counseling to curtail the spread of HIV and other STDs. 3. Communicate effectively with people of various educational, socio-economic and cultural backgrounds. 4. Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, procedures and protocols applicable to work. 5. Identify and correct unsanitary conditions and maintain sterile environments. 6. Perform routine medical tests and procedures proficiently and accurately. 7. Communicate clearly and effectively, both orally and in writing. 8. Operate a computer and standard business software. 9. Maintain highly confidential personal and medical information in accordance to HIPAA regulations. 10. Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations. 11. Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=316557&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Pharmacy Manager, the Pharmacy Technician will assist in the practice of pharmacy ESSENTIAL DUTIES AND RESPONSIBILITIES: • Prescription data entry, packaging medications (ie pouring, counting, filling), orderly filing of complete orders, all in full compliance of Federal, State and local laws. • Inventory management including placing orders, maintaining sufficient supply, receiving, storing, and disposition. Addresses discrepancies in collaboration with pharmacist. • Cash handling, basic operations surrounding point-of-sale, opening and closing procedures. • Models and delivers outstanding customer service experience for patients. Performs nonclinical outreaches to patients and facilitates appropriate documentation if needed. Develops and maintains good relationships with clinic staff at all locations. • Assist pharmacist in the coordination of clinical services, including but not limited to vaccinations, screening questionnaires, medical device set-up. • Process medication delivery/shipments. Experience with major couriers such as Fedex, UPS, Doordash highly valued. • Assists in maintaining pharmacy as clean, orderly, and functional, including appropriate external and internal appearances. • Special projects as assigned by pharmacist. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • High School Diploma or GED Equivalent and 6 months experience working as a Pharmacy Technician • Pharmacy Technician Certification Board (PTCB) or Exam for the Certification of Pharmacy Technician (ExCPT) required. Knowledge of: • Basic pharmaceutical calculations such as sufficient quantity and days supply. • Adequate computers skills. • Insurance plans and claims resolution skills. Capable of initiating prior authorization process. Ability to: • Maintain workflow, promoting efficiency but ensuring patient safety above all. • Stay current on job trainings and important healthcare developments. • Multitask, cycling between different workstations to meet patient needs. • Participate in quality improvement measures, including alerting pharmacist of any erroneous events immediately. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: • Occasional bending, reaching, stooping, lifting and moving of materials weighing 25 pounds or less. • Packaging delivery orders of various sizes and temperature requirements. • Daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. • Working with patients plus clinics providing clinical HIV and STI services. SPECIAL REQUIREMENTS: Travel potential for work related purposes. The use of a personal vehicle requires possession of a valid California driver’s license and proof of auto liability insurance. COVID vaccination and booster required or medical/religious exemption. Equal Opportunity Employer: minority/female/transgender/disability/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=325258&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. *Please Note: This position is requires Spanish Fluency, an assessment will be required to take prior to moving forward* POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits. • Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group. • Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster. • Stays current with APLA Health programs. • Follow up to verify the status of enrollment applications and assist clients who are experiencing problems. • Complete a comprehensive benefits and qualified health insurance assessment for each client. • Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate. • Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy. • Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks. • Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services. • Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community-based healthcare organization (FQHC). • Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements. • Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance. • Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required. Knowledge of: Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field. Ability to: Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment. Bilingual required – English/Spanish. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID 19 vaccination and Booster or Medical/Religious exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=314666&clientkey=A5559163F67395E0A2585D2135F98806

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Concern Housing is seeking a Program Supervisor to be responsible for the overall supervision and management of supervised sites. He/she is responsible for managing the site/residence in a manner, which promotes client growth, safety, and the effective delivery of rehabilitation services. Position: Program Supervisor Location: Port Jefferson, NY (Back House) Schedule: Monday - Friday; 8am - 4pm Salary: $66,300/yr. Duties and Responsibilities: - Assist with the supervision and coordination of all direct care services. - Supervise assigned staff, training of new staff, supervision and training of all program staff. - Ensures that site/residence is in compliance with all regulatory guidelines regarding client care, safety and delivery of services. - Assist with insuring proper documentation for all Medicaid billable services. - Assists with the responsibility of maintaining client charts, specifically documentation which is required such as service plans and reviews, functional assessments, discharge plans, progress notes etc. - Responsible for closing out client charts upon discharge and ensuring that all documentation is complete. - Acts as liaison with other service providers as well as with community agencies such fire and police departments. - Assists with the coordination of house, client and staff schedules, including client’s day activities, staff work schedules, per diem staff, evening and weekend recreation, house meetings etc. - Perform periodic staff evaluations; participation in hiring and dismissing of staff. - Participation in regular supervision meetings with the coordinator. Entitlements. - Participate in program development as well as other agency wide administrative planning meetings. Such as CARF, staff development, health and safety committees. - Maintains Site vehicles. - Responsible for sending and receiving up to date Physicians Authorizations. - On-call coverage. - Remain current with all Agency required compliance documents and trainings. Requirements: Masters Degree in Psychology, Social Work or related mental health field with at least 3 years experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good leadership and supervisory skills, good verbal and written communication skills and the ability to make sound judgments regarding client care. Click here to apply: https://www.appone.com/MainInfoReq.asp?R_ID=6856133 Keywords: case management, direct care, affordable housing, advocacy, human services, mental health, director, supervisor