Geriatric Support Services Coordinator (Marlborough or Waltham)

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the supervision of the Program Coordinator, the Prevention Training Specialist for the CDC Black MSM Program will develop, implement, monitor, and evaluate HIV testing and counseling services for Black MSM (Men Who Have Sex with Men) ages 18-39. This includes providing virtual, on-site, and field-based HIV testing and counseling, as well as navigation and linkage to care for newly diagnosed individuals. Additionally, the specialist will facilitate referrals for STI screening/treatment and PrEP/PEP services, manage the distribution of at-home HIV test kits, and oversee a social marketing strategy to enhance awareness and recruitment into sexual health services. A key responsibility is the accurate input and maintenance of HIV testing data within the CDC database to ensure compliance with public health standards. The Prevention Training Specialist will work to reduce health disparities, improve access to care, and foster a culturally competent, supportive environment for Black MSM, promoting positive health outcomes within the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: • HIV Testing and Counseling: Provide virtual HIV testing and counseling using the OraQuick at-home HIV test kit and on-site HIV testing via the Insti Rapid HIV test. Ensure proper protocols are followed and accurate documentation is maintained. • Navigation and Linkage to Care: Support newly diagnosed individuals by connecting them to medical care, treatment, and support services. Refer participants to the Annex clinic for STI testing, treatment, and PrEP/PEP services. • Data Entry and Management: Accurately input and track HIV testing data in the CDC database, ensuring completeness, consistency, and confidentiality. Maintain detailed records to comply with program standards and public health protocols. • Resource Distribution: Oversee the shipping and distribution of Swab & Chill at-home HIV test kits. Track inventory and ensure timely delivery to participants. • Social Marketing and Outreach: Develop and implement a marketing strategy to increase awareness and engagement in HIV testing and sexual health services. Utilize social media and community outreach efforts to recruit participants. • Group Facilitation: Oversee and guide structured focus group discussions with 12–15 Black men who have sex with men (MSM), ages 18–39. These sessions will explore key topics related to sexual health, wellness, and community-based experiences specific to the target population. • Collaboration and Teamwork: Work closely with the Program Coordinator and evaluation team to support program objectives, maintain data integrity, and improve service delivery. • Professionalism and Confidentiality: Adhere to HIPAA guidelines and confidentiality protocols when handling participant information, ensuring privacy and trust. • Timeliness and Adaptability: Demonstrate strong time management skills by meeting deadlines, addressing participant needs, and adapting to changes in program priorities. • Engagement Strategies: Foster relationships within the Black MSM community, encouraging participation in HIV testing and biomedical prevention services. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Associate’s degree in a human services-related field or at least two years of experience in HIV prevention, health education, or a related field. • At least one year of experience and/or active participation in the Black MSM community. • Possession of an HIV Counseling and Testing (HCT) certification from the Department of HIV and STD Programs (DHSP) preferred. • Familiar with developing social marketing campaigns. • Experience working with HIV prevention and health education/health promotion • Experience working in a nonprofit environment preferred; specific training/experience with HIV/AIDS-related issues and other sexual health education related areas preferred. Knowledge of: • HIV prevention methods, sexual health, and STI screening/treatment. • Biomedical HIV prevention strategies, including PrEP/PEP, DoxyPEP, and TasP. • Public health guidelines, harm reduction practices, and the HIV testing certification process. • Health disparities affecting Black MSM communities, including barriers to accessing healthcare services. • Principles of social marketing and virtual community engagement platforms. Ability to: • Work independently while managing multiple tasks efficiently. • Maintain accurate data entry and manage databases related to public health tracking. • Handle sensitive information with professionalism, confidentiality, and discretion. • Engage individuals in a culturally competent and supportive manner. • Communicate effectively in both written and verbal formats, including group presentations. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=300631&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Intake Coordinator is responsible for conducting client intake, collecting eligibility documentation, and providing information on Alliance/APLA Health services. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct client intake and determine housing and service needs. • Answer and address incoming phone calls, emails and Alliance’s website inquiries from potential clients and referral sources in a timely and polite manner. • Inform prospective clients of the full range of services available within the agency. • Collect eligibility documentation from prospective client and provide follow-up. • Perform data entry into various database systems. • Effectively communicate and consult with the team to ensure timely follow up. • Provide information and referral assistance to appropriate social service agencies and or community programs that meet the needs of non-eligible individuals. • Assist in linking clients to APLA Health services/programs and other community agencies/programs. • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., client, referral sources, collaborating agencies, team members). • Maintain complete organized working files, case notes and client documentation. • Participate in regular meetings, trainings, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships. • Adhere to agency policy, procedures, and the professional code of ethics. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Bachelor’s degree in a social science discipline OR A minimum of 4 years of experience in direct service with HIV/AIDS clients, homeless clients, or clients with other chronic illnesses. • Excellent verbal and written communication skill. Knowledge of: Working knowledge of Microsoft Office. Ability to: Work in a fast-paced environment with attention to detail, coordinate multiple tasks, meet assigned deadlines, learn specific systems quickly and thoroughly, and communicate effectively with clients from diverse background as well as with government representatives. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/transgender/disability/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=325870&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Dental Assistant provides chair-side assistance to the Dentist during patient treatment. Other duties include instrument sterilization, maintaining dental office cleanliness and asepsis, assisting in language translation between doctor and patient, and other front office duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide efficient chair-side assistance to the dentist in the clinic and the mobile dental van. • Take and develop x-rays. • Take impressions and pour models. • Perform coronal polishing (if licensed by the Dental Board of California) • Fabricate temporary restorations (if licensed by the Dental Board of California) • Clean, disinfect, and prepare operatories as needed for dental procedures. • Package and sterilize instruments. • Help maintain dental supply inventory. • Assist in maintaining OSHA and HIPAA compliance. • Be a visible representative of APLA Dental Services, Inc. in the community and occasionally network with other community-based organizations to help improve relationships and ensure maximum availability of resources for our patients. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Radiation Certificate • RDA preferred by not required • At least one year of chair-side assisting experience • Bilingual (English/Spanish) Knowledge of: • Universal precautions and infection control • OSHA and HIPAA regulations • Dental materials and usage • HIV/AIDS medical issues (preferred but not required) Ability to: • Fluently speak in the Spanish Language • Work independently and responsibly • Treat patients with respect, compassion, and confidentiality • Work independently and responsibly • Work effectively as a team member in a busy dental practice • Be self-motivated and maintain the commitment to excellence of APLA Dental Services, Inc. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=256282&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Pharmacy Manager, the Pharmacy Technician will assist in the practice of pharmacy ESSENTIAL DUTIES AND RESPONSIBILITIES: • Prescription data entry, packaging medications (ie pouring, counting, filling), orderly filing of complete orders, all in full compliance of Federal, State and local laws. • Inventory management including placing orders, maintaining sufficient supply, receiving, storing, and disposition. Addresses discrepancies in collaboration with pharmacist. • Cash handling, basic operations surrounding point-of-sale, opening and closing procedures. • Models and delivers outstanding customer service experience for patients. Performs nonclinical outreaches to patients and facilitates appropriate documentation if needed. Develops and maintains good relationships with clinic staff at all locations. • Assist pharmacist in the coordination of clinical services, including but not limited to vaccinations, screening questionnaires, medical device set-up. • Process medication delivery/shipments. Experience with major couriers such as Fedex, UPS, Doordash highly valued. • Assists in maintaining pharmacy as clean, orderly, and functional, including appropriate external and internal appearances. • Special projects as assigned by pharmacist. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • High School Diploma or GED Equivalent and 6 months experience working as a Pharmacy Technician • Pharmacy Technician Certification Board (PTCB) or Exam for the Certification of Pharmacy Technician (ExCPT) required. Knowledge of: • Basic pharmaceutical calculations such as sufficient quantity and days supply. • Adequate computers skills. • Insurance plans and claims resolution skills. Capable of initiating prior authorization process. Ability to: • Maintain workflow, promoting efficiency but ensuring patient safety above all. • Stay current on job trainings and important healthcare developments. • Multitask, cycling between different workstations to meet patient needs. • Participate in quality improvement measures, including alerting pharmacist of any erroneous events immediately. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: • Occasional bending, reaching, stooping, lifting and moving of materials weighing 25 pounds or less. • Packaging delivery orders of various sizes and temperature requirements. • Daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. • Working with patients plus clinics providing clinical HIV and STI services. SPECIAL REQUIREMENTS: Travel potential for work related purposes. The use of a personal vehicle requires possession of a valid California driver’s license and proof of auto liability insurance. COVID vaccination and booster required or medical/religious exemption. Equal Opportunity Employer: minority/female/transgender/disability/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=325258&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. *Please Note: This position is requires Spanish Fluency, an assessment will be required to take prior to moving forward* POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits. • Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group. • Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster. • Stays current with APLA Health programs. • Follow up to verify the status of enrollment applications and assist clients who are experiencing problems. • Complete a comprehensive benefits and qualified health insurance assessment for each client. • Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate. • Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy. • Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks. • Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services. • Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community-based healthcare organization (FQHC). • Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements. • Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance. • Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required. Knowledge of: Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field. Ability to: Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment. Bilingual required – English/Spanish. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID 19 vaccination and Booster or Medical/Religious exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=314666&clientkey=A5559163F67395E0A2585D2135F98806

Theater Direct, Inc. is the premiere boutique promotions, telefundraising, and telemarketing company for the arts in California. We are currently seeking highly motivated individuals who are professional, have telefundraising experience, are great communicators, and have a genuine appreciation and passion for the performing arts - Dance, theater, opera, and the symphony! Requirements: excellent communication, sales and fundraising instincts, prior experience telemarketing and/or telefundraising, basic computer skills, and familiarity with zoom. The job is flexible, but the MINIMUM REQUIREMENTS are 5 DAYS weekly; 20-26 HOURS per week within the shift hours designated below. The possibility to work more than 26 hours is by invitation based on productivity. Additional perks include comps to the plays and concerts we are selling, bonus opportunities, flexible work shift, and more. Make your own schedule within the following virtual Office Hours: Tuesday: 12:00pm-8:00pm Wednesday: 2pm-8:00pm Thursday: 2pm-8:00pm Friday: 10:00am-3:00pm Saturday: 10:00am-2:00pm Sunday/Monday: Closed To APPLY: please call 818.465.9723 and leave your Name, Phone Number, Email Address and relevant experience. Interviewing remotely via Zoom this week and next week through 10/24