Quality Supervisor - (REQ727)

Quality Supervisor Cape Girardeau, MO How can you make a difference at your job and can have the opportunity to grow? Join the Cape Girardeau – Spartech Team! Job Summary This position is an on-site position to lead and coordinate the plant’s Quality Management System, ensuring the plant’s ongoing compliance with all quality certifications. The primary responsibility of the Quality Supervisor is to ensure compliance with ISO 9001 Standards for the business and that all material quality issues are resolved in a timely and efficient manner. Determination of root cause analysis along with accurate financial recording for both Spartech and the customer. Requirements Essential Duties & Responsibilities: QUALITY Manage the Quality Management system Maintain Quality Manual, prepare updates and communicate within the business appropriately Ensure business compliance with ISO 9001 standards Participate in all aspects of onsite customer audits and facilitate request for supplier audits. Conduct improvements, follow-up summaries for management team review Support QMS are ISO 9001:2015 compliant - make recommendations to management on potential improvements and training opportunities Material Quality Issue resolution Responsible for ensuring timely resolution of all customer quality complaints through research and collaboration with Product Managers, Technical Services, Suppliers and Sales Initiate Quality related issues into complaint system and SAP Comprehensive root cause analysis and documentation throughout the complaint life cycle Responsible for approval and release of all material credits within the SAP system Responsible for the submission and resolution of all material supplier claims and corrective actions, ensuring that financial impact to Spartech is minimal Ensures that process conditions are monitored and controlled for product consistency and according to the specified conditions. Ensures that all lab testing is carried out in an accurate and timely manner. Certificate and testing result accuracy. Coordinates investigation and corrective action on all plant-related customer complaints. Assesses training needs and provides training to production employees. Responsible for directing packaging and on time shipping requirements are met. Other projects/duties as assigned. SHIPPING Required Education & Experience: High School Diploma or GED Minimum 5-7 years quality supervision experience in a manufacturing environment Experience working with Cross Functional teams Experience with overseeing EHS procedures Good computer skills with Microsoft, SAP experience a plus Good problem-solving skills Benefits We offer competitive salary, incentive, and benefit programs. - Most Benefits Start Day One! Benefits include: Medical, Dental, & Vision. Company paid life and long-term and short-term disability programs. Flexible spending accounts. 401(k) with a strong matching program. 120 hours Paid Time Off (pro-rated based on hire date). 11 paid holidays. Spartech LLC headquartered in Maryland Heights, Missouri is a leading manufacturing organization in the Custom Sheet & Roll Stock and Packaging markets with over a dozen locations throughout the United States. We have a broad customer base with extensive product offerings and technologies. Many of our materials are used in products you might see every day - for example, if you start your morning with a single serve yogurt, the container you ate from may be made from one of Spartech's products or the refrigerator where the yogurt was stored could have Spartech products in its interior features. More unique uses of our products can be seen in military or security applications, for example in fighter jet canopies or bullet resistant windows. From routine daily-life to life-saving applications - we make a difference. Our broad scope of products and services keep our environment interesting and challenging with a culture focused on success. Spartech, LLC provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Spartech will use E-Verify to ensure employment eligibility of newly hired employees where required.