Sales Engineer

💡 Who We Are Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking.  Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide  Are you ready to make a difference with us? Let’s do this!  🚀 About the Role Ready to be the technical spark that ignites our sales process? As a key player in Carbyne's mission, you will master our cutting-edge technology and deliver powerful product demonstrations that bring its value to life for prospective customers. You'll partner with the sales team to lead technical discovery, uncovering complex requirements and demonstrating exactly how Carbyne can solve our customers' most critical challenges. 🎯 Here’s What You’ll Be Doing Working with an Account Executive, you will be the technical strategist who builds customer confidence and dismantles barriers. Your expertise will translate our platform's sophisticated capabilities into clear, tangible value for public safety agencies and enterprise customers. Through your compelling presentations and consultative guidance, you won’t be just demonstrating software, you prove that Carbyne revolutionizes emergency response for communities worldwide. Strategic Technical Partnership: Collaborate with Account Executives to develop and execute sales strategies for Carbyne's public safety software solutions tailored to meet a prospective customer’s needs. Customer Engagement: Translate customer requirements into clear solution overviews and conduct compelling product demonstrations tailored to specific client requirements. Documentation & Proposal Support: Conduct and complete site surveys and other technical documentation required for solution design. Collaborate with Solution Architects by providing accurate customer infrastructure details and assisting the sales team in preparing tailored proposals and supporting materials. RFP Management: Assist in responding to Request for Proposals (RFP) using expert product knowledge to ensure accurate, compelling, and complete representations of product capabilities. Trusted Advisor: Build and maintain strong relationships with key stakeholders. Cross-Functional Collaboration: Partner closely with Solution Architects, Product, and Marketing teams to communicate customer needs and feedback into actionable product requirements. Implementation Guidance: Provide customers with guidance related to the onboarding process to ensure successful and seamless solution expectations. Industry Expertise: Maintain comprehensive knowledge of emerging industry trends in emergency response technology and public-safety solutions. Requirements 🔑 What You Bring To shine in this role, you’ll need: Experience: 3+ years of Sales Engineering experience, with a focus on identifying customer requirements and technical sales within telecommunications environments. Education: Bachelor’s Degree or equivalent professional experience. Presentation Skills: Demonstrated ability to provide detailed product demonstrations and address customer objections as a Subject Matter Expert. Technical Acumen: Working knowledge of IP Networking, IP Telephony, and enterprise SaaS deployments. Cloud Solutions: Ability to position robust cloud solutions, with a strong preference for AWS. Proven Success: Demonstrated track-record of winning complex technical deals through value engineering and clear competitive differentiation. Sales Collaboration: Experience collaborating effectively with cross-functional teams to construct compelling technical proposals and accelerate deal closure. Travel: Ability to travel approximately 50% for onsite customer meetings. Location: Must reside near a major airport hub. Adaptability: Ability to thrive in a dynamic, fast-paced environment while simultaneously supporting multiple government and enterprise sales cycles.   Bonus Points Discovery Skills: Exceptional ability to uncover deep technical pain points and expertly translate them into tangible solutions. Framework: Good understanding of the MEDDPICC process. Technical Leadership: Experience leading technical whiteboarding sessions and conducting operational deep dives with clients. Influence & Navigation: Proven capability to influence technical decision-makers and navigate complex stakeholder environments. Public Safety: Experience or understanding of the complex needs of surrounding public-safety communications and environments.  Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for! Benefits 🎁 Why You’ll Love It Here 👩🏽‍⚕️ Comprehensive healthcare (medical, dental, vision). 💸 401(k) matching—because your future matters! 🏖️ Unlimited vacation days (yep, really!). 👶 Parental leave—family first! 💪 Health & wellness perks to keep you feeling great.  ☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?  Plus, you’ll join a team that believes in inclusion, equality, and having fun while making a difference.  🌍 Our Promise At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We’re dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed!  Where every person counts. Let’s make the world safer together!  (Note: We are unable to sponsor employment visas)