Store Manager at Pandora Boutique, Spotsylvania Mall

Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs.  About Pandora Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.  Spotsylvania Mall anchors Fredericksburg’s growing retail landscape, attracting customers from the expanding I-95 corridor between Richmond and Washington D.C. Fredericksburg offers charming historic neighborhoods, scenic riverfront, and a rapidly growing suburban population. This is an ideal setting for retail professionals to thrive while enjoying a vibrant, family-friendly community.  Store Manager We’re searching for a strategic and service-driven Store Manager to lead a high-performing team within our REEDS + Pandora boutique. As the Store Manager, you’ll set the tone for excellence—driving sales, developing talent, and delivering a client experience that aligns with REEDS’ luxury values. You’ll be responsible for both the business results and the culture of your store, fostering an environment rooted in passion, integrity, and growth.  What You’ll Do  Sales & Business Leadership  Own store performance, exceeding sales goals and KPIs  Leverage sales analytics to drive strategy and opportunity  Lead by example as a selling manager and brand ambassador  Oversee visual presentation, product mix, and promotional execution  Client Experience  Deliver a seamless, personalized luxury experience to every customer  Inspire the team to build long-term client relationships through effective clienteling  Lead from the floor during peak moments and events  Actively seek and respond to client feedback  Team Development  Recruit, train, and retain top-tier talent  Coach with consistency and clarity to support team growth and development  Create a culture of accountability, performance, and celebration  Facilitate continuous learning and ensure completion of training programs  Operations & Store Standards  Ensure flawless execution of daily operations  Monitor inventory, security, and loss prevention  Oversee compliance, safety, and store policy adherence  Maintain back-of-house organization and optimize operational efficiency    Our Values  We lead through REEDS’ core principles:  Integrity – Do what’s right, always  Performance Excellence – Drive results and growth  Stewardship – Build trust at every turn  Professionalism – Lead with confidence and consistency  Entrepreneurial Spirit – Think boldly, act decisively  Team Orientation – Support, uplift, and collaborate  Passion – Love what you do and share it with others  Requirements  Required Qualifications  3+ years of leadership experience in luxury, specialty, or jewelry retail  Proven track record of meeting/exceeding sales goals  Strong leadership presence and talent development capabilities  Proficient in POS systems, Microsoft Office, and digital commerce tools  Availability to work a flexible schedule, including nights, weekends, and holidays  High School Diploma or Equivalent  Legal authorization to work in the U.S.    Preferred Qualifications  GIA coursework or certification  Deep passion for fine jewelry, timepieces, and Pandora  Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.