SaaS Customer Helpdesk Billing Specialist

Employee promotion results in our search for a criminal case manager, whose primary duties are to coordinate the criminal case flow and related processes; ensure proper handling of cases; and ensure cases are completed in compliance with mandated time limitations. Additional duties include coordinating and scheduling all criminal cases through the various phases of the judicial process, and disseminating calendars to appropriate agencies; maintaining criminal statistics for the Administrative Office of Pennsylvania Courts (AOPC); meeting regularly with others to monitor and ensure accuracy and completion of case scheduling; and assisting judges in court by coordinating appearance of defendants, prosecuting attorneys, defense counsel, deputy sheriffs, interpreters, and attorney general, as needed, in each case. Requirements Qualified applicants must hold a high school diploma or GED; possess two years' working experience in business or administrative field, with some knowledge or background in legal environment preferred; English fluency; demonstrated ability to maintain effective relationships with internal and external customers; accuracy and attention to detail; a strong customer service orientation; ability to plan, set schedules, and meet deadlines; experience maintaining confidential information; and computer literacy. Job must be performed onsite in the Blair County Courthouse in Hollidaysburg, PA, and employer cannot provide work visa sponsorship. Benefits Competitive benefits package starts first of the month following 30 calendar days and includes 90% employer-paid PPO healthcare with vision and three-tier prescription components, pension plan, public employer's equivalent of 401(k), term life insurance, a menu of voluntary benefits that includes dental and Aflac, 14 annual paid holidays, and other time-off provisions. Starting hourly range of $16.71/hour x 35-hour workweek. EQUAL OPPORTUNITY EMPLOYER

Key Responsibilities: • Answer incoming calls and respond to inquiries • Schedule appointments and manage calendar • Make outbound confirmation or follow-up calls • Enter data into CRM or scheduling software • Maintain polite and professional phone demeanor Note: the position is onsite in a nice friendly office in Calabasas. This is not a remote position. There is room for growth.

VIGILINT is a premier provider of international health protection, providing advisory, logistics, medical operations, and crisis management services to high-net-worth individuals, Fortune 500 companies, and government clients. Our world-class physicians, subject matter experts, and operational staff work side-by-side to solve complex medical emergencies around the globe. The nature of our work requires top performance and the utmost discretion. VIGILINT is seeking a Supply Clerk to work 20 hours per week at our Morrisville, NC, location in support of daily operations and logistics. The Supply Clerk is responsible for the receipt, storage, packing, shipping, distribution, and inventory control of supplies, materials, and equipment. This role ensures that all inventory items are properly tracked, stored safely, and distributed according to organizational procedures. Package and organize custom kits to mirror pamphlets Receive incoming shipments; verify and inspect items for accuracy and damage. Receive assets into the inventory database and ensure records are updated in a timely and accurate manner. Issue tactical gear to deployers and ensure proper documentation and accountability. Charge and complete functional check on medical equipment Conduct warehouse maintenance to ensure the warehouse is clean and presentable Inventory stock utilizing the inventory management system Conduct location survey of warehouse inventory Organize and monitor inventory to follow FIFO procedures Receive stock and upload documentation into an inventory management system Utilize UPS and FedEx to ship, track and schedule pick-ups Prepare packaging and documentation for custom kits (e.g., pamphlets, custom cards, foam cutouts, labeling) Check incoming deliveries to ensure all ordered material meets quality standards Organize stock in the most efficient way using ladders, pallet jacks, etc. Pull stock to fulfill orders by following FIFO procedures Wrap pallets and place in designated area for freight pick-up Contributes to VIGILINT mission by accomplishing other duties as required. Requirements United States citizenship Proven experience as Supply Clerk Frequent standing, walking, bending, and reaching during inventory and supply distribution. Must be able to climb ladders or use step stools to retrieve or store supplies. Manual dexterity required for operating office equipment, handling tools, and unpacking goods. Maintain management informed of duty changes or PTO requirements with enough time to address daily taskings Remain professional at all times Flexible, responsible and innovative Experience in customer service Ability to lift 75 pounds Ability to work with little supervision and track multiple processes Computer-savvy with a working knowledge of logistics software Outstanding organizational and coordination abilities Excellent communication and interpersonal skills Ability to multi-task while maintaining attention to detail and deadlines  Energetic, friendly, outgoing, proactive personality Flexibility to work extended hours when operational tempo require Desired Qualifications: •    High school diploma or equivalent required. •    2+ years' of Logistics experience Benefits $17.50 Per Hour/20 hrs Week Equal Employment Opportunity Policy  VIGILINT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

We are seeking a Studio Office Receptionist to join our team. As a Studio Office Receptionist, you will play a crucial role in providing front office support. This is an excellent opportunity for someone who is organized, detail-oriented, and passionate about providing exceptional customer service. Duties Perform clerical tasks such as answering phone calls, responding to emails, and managing correspondence Assist in perfom marketing tasks such as create content, schedule social media postings, branding to local busineses, and coordiante with third party marketing providers. Provide excellent customer support by addressing inquiries and resolving issues in a timely manner Assist in organizing and coordinating studio events, including scheduling, logistics, and communication Conduct data entry and maintain accurate records of client information and transactions Serve as a personal assistant to the studio manager by assisting with various executive tasks as needed Utilize Google Suite and other office software to create documents, spreadsheets, and presentations Requirements Previous experience in a similar administrative or customer service role is preferred Strong organizational skills with the ability to multitask and prioritize tasks effectively Excellent customer service skills with a friendly and professional demeanor Proficient in data entry and basic computer skills Familiarity with Google Suite or other office software is a plus Ability to work independently as well as part of a team Strong attention to detail and accuracy in completing tasks Join our dynamic team and contribute to creating an exceptional experience for our clients. Benefits Approx 20 hours per week $17/hr

We are a well-established Commercial Real Estate Company with offices throughout Southern California. Our Executive Suite Division has an immediate part time opening for a Front Desk Receptionist Start date: Immediate The ideal candidate will: - Be proficient in Microsoft programs: Word, Excel, Outlook - Have great organizational and communication skills both verbal and written - Be energetic, self-motivated, a team player and a problem solver - Enjoy smiling, multi-tasking, being of service and thrive for excellence The position entails, but is not limited to: - Front desk duties, interaction with tenants, vendors, visitors - Maintenance of marketing systems and materials Must have a strong sense of initiative, be a natural implementer with a passion for the job. Schedule: Monday thru Friday (minimum 20 hours a week) - NO POSSIBILITY FOR REMOTE WORK Great potential for the right individual wanting to advance and growth within the company as well as within the Commercial Real Estate Industry. Please send resume only if you feel that you will be a substantial asset to our organization. We look for career oriented individuals to join our team and thrive for never ending improvement within a friendly and professional environment.