IT Help Desk Coordinator

Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Presales and Professional Services Team At GBG, the Presales and Professional Services team plays a pivotal role in delivering tailored identity verification and fraud prevention solutions to enterprise clients. This team is composed of technically skilled, customer-focused professionals who partner closely with clients from initial solution design through implementation and long-term optimization. Presales consultants work strategically to align GBG’s capabilities with client needs, while Professional Services consultants lead deployments, troubleshoot complex integrations, and ensure ongoing success. Together, they form a collaborative, fast-paced group that thrives on innovation, cross-functional engagement, and driving measurable impact across diverse industries. The Role As a Customer Engineering Operations Manager within GBG’s Presales and Professional Services team, you’ll play a critical role in orchestrating the processes that drive customer success across the Americas region. Rather than managing individual projects, you’ll focus on optimizing and standardizing how our teams deliver value, from initial client engagement through full solution adoption. This role is ideal for someone who thrives in a fast-paced SaaS environment and is passionate about continuous improvement, cross-functional collaboration, and operational excellence. You’ll act as the central point of coordination, ensuring our internal teams are aligned, efficient, and consistently delivering high-impact outcomes for our clients. This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do Manage and optimize core processes, including product gap tracking, opportunity risk assessment, implementation risk monitoring, customer onboarding workflows, and post-launch value realization programs. Develop and maintain documentation, workflows, and accountability frameworks to ensure consistent execution across cross-functional teams. Oversee risk tracking systems for sales opportunities and implementations, establishing proactive protocols to identify and escalate issues early. Ensure seamless customer journeys by managing handoffs between Sales, Implementation, and Customer Success, and tracking progress toward client outcomes. Drive continuous improvement by analyzing operational frameworks, identifying opportunities for automation and standardization, and creating playbooks and governance structures. Lead capacity planning and resource coordination to support effective process execution and manage competing priorities. Facilitate cross-functional meetings and decision-making processes, presenting insights to leadership and promoting alignment across departments. Requirements Skills we are looking for 5+ years of project management experience, preferably in SaaS or technology environments Proven ability to manage complex, multi-stakeholder projects with competing priorities Strong analytical and process improvement skills with a continuous improvement mindset Excellent communication and presentation skills, comfortable engaging with technical and executive audiences Proficiency in project management methodologies and tools (e.g., Agile, Scrum, Jira, Asana) PMP, Scrum Master, or equivalent certification preferred Preferred Qualifications: Experience in identity verification, KYC/KYB, document verification, or fraud prevention Background in software development or technical implementation Prior work in professional services or customer success organizations Familiarity with APIs, integration processes, and solution architecture Working knowledge of Salesforce or similar CRM platforms Understanding of regulatory requirements in financial services or identity verification Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Looking for a alarm/ fire alarm tech to pull wires, install devices -full time Mon - Fri

This position is posted by Jobgether on behalf of EMSAR - Equipment Management Service and Repair. We are currently looking for a Biomedical Equipment Engineer I in Colorado (USA). This role provides an exciting opportunity to work hands-on with advanced medical equipment, ensuring its reliability and performance across a variety of healthcare environments. The Biomedical Equipment Engineer I will perform preventive maintenance, complex troubleshooting, and repairs on a wide range of medical and specialized devices. You will collaborate with internal teams and clients to deliver high-quality service while maintaining accurate documentation and adhering to safety standards. This position combines technical expertise, problem-solving, and customer interaction, offering both professional growth and the chance to make a direct impact on patient care and operational efficiency. Flexible nationwide travel is part of the role, adding variety and exposure to diverse healthcare settings. Accountabilities As a Biomedical Equipment Engineer I, you will: ·         Perform and document preventive maintenance, repair, and calibration of general, specialized, and high-tech medical equipment. ·         Utilize test equipment, electronics knowledge, and mechanical, pneumatic, and hydraulic skills to diagnose and repair devices. ·         Interpret service manuals, schematics, and technical documentation to ensure accurate maintenance and repair. ·         Maintain inventory of spare parts and manage work orders efficiently, prioritizing tasks to meet contractual commitments. ·         Provide training and guidance to customers and staff on the operation and applications of medical equipment. ·         Operate PC hardware and software to document service activities, submit reports, and maintain operational records. ·         Perform occasional troubleshooting and maintenance of non-medical devices as required. ·         Participate in occasional nationwide overnight and weekend travel for on-site support and project execution. Requirements The ideal candidate will have: ·         An Associate’s degree in Electronics, completion of DoD Biomedical Equipment Repair School, or equivalent experience. ·         Minimum of 1 year of experience in the repair and maintenance of medical equipment. ·         Valid driver’s license and access to a reliable vehicle. ·         Strong customer service and interpersonal skills with the ability to develop cooperative relationships with clients and colleagues. ·         Expertise in analyzing, repairing, and calibrating electronic and biomedical equipment. ·         Knowledge of software applications interfacing with equipment and understanding of regulatory compliance requirements. ·         Familiarity with anatomy, physiology, and biomedical device applications. ·         Ability to read schematics, understand color code conventions, and follow technical documentation accurately. ·         Physical capability to perform lifting (up to 50 lbs.), moving (up to 125 lbs.), and extensive standing, walking, and bending during service tasks. Benefits This role offers: ·         Competitive hourly salary ranging from $60,500 – $79,500. ·         Opportunities for professional development and hands-on experience with advanced biomedical equipment. ·         Flexible, fully remote work arrangement with nationwide travel exposure. ·         Comprehensive health, dental, and vision benefits. ·         Supportive and collaborative work environment fostering technical growth and career advancement. ·         Mentorship and guidance from experienced biomedical professionals. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA seeking a Systems Architect. This is a full-time and hybrid in the DC Metro area. Roles and Responsibilities Lead the design, development, and operational oversight of cloud and virtualized environments, ensuring they meet business and technical objectives. Architect scalable, secure, and efficient systems using load balancer devices, Lambda functions, and containerization technologies to enhance system performance and availability. Provide expert-level guidance on Oracle Databases, Oracle Middleware, and Java/J2EE to ensure seamless integration and optimized business process orchestration. Collaborate with cross-functional teams to develop and implement automation solutions using tools such as Ansible, Terraform, Airflow, and Liquibase. Evaluate emerging technologies and trends, making strategic recommendations for architectural changes and new technology adoption to align with business goals. Lead research initiatives to assess the feasibility of new technologies, conducting proof-of-concept evaluations and overseeing the integration of successful solutions. Serve as a trusted advisor, providing technical recommendations on system design and infrastructure to both technical and non-technical executive-level stakeholders. Architect and support financial system platforms, ensuring the security, scalability, and reliability of systems in a regulated financial environment.  Develop and maintain systems in both Windows and Linux environments, ensuring consistent deployment, monitoring, and troubleshooting across both platforms. Additional duties as assigned. Requirements At least 5 years of experience working as a Systems Architect responsible for development and operations of cloud and other virtualized environments At least 5 years of experience working with: Load balancer devices Lambda functions Containerizations Oracle Databases Oracle Middleware Java/J2E MS Office 365 Previous experience and expertise evaluating technical trends and providing recommendations for technology and architecture to meet business objectives. Strong experience performing research on emerging technologies to support proof-of-concepts capabilities and assisting in implementing solutions Expertise in load balancer devices, Windows application servers, Java, and Oracle middleware to handle business process orchestration and automation/deployment tools such as Ansible, Terraform, Airflow, and Liquibase Expert knowledge in cloud service and/or other virtualized services. Technical ability to discuss technical issues with non-technical executive-level staff Ability to obtain and maintain DHS Public Trust Clearance Preferred Previous DHS/ICE experience is preferred Experience in deploying and maintaining systems or services in a Windows and Linux environments. Experience in developing and deploying business intelligence reporting solutions. Expert in Oracle suite administration. Expertise in supporting financial system platforms as a Systems Architect Benefits Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.   Some of our competitive benefits include Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health Coverage Retirement Savings Plan Pre-Tax Benefit Programs Wellness and Work-Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA seeking a System Engineer. This is a full-time and hybrid in the DC Metro area. Roles and Responsibilities Design, develop, and maintain cloud and virtualized environments, ensuring high availability and scalability of deployed systems. Manage and configure load balancer devices to optimize traffic distribution and system performance. Develop, deploy, and maintain containerized applications and microservices architecture. Support and administer Oracle Databases and Oracle Middleware to ensure reliability, performance, and security. Collaborate with software teams to support Java/J2EE application development and deployment. Manage and support Windows and Linux-based application servers across development and production environments. Leverage automation and configuration management tools such as Ansible, Terraform, Airflow, and Liquibase for infrastructure provisioning, deployment, and orchestration. Create, maintain, and optimize Lambda functions to support serverless architecture within cloud platforms. Support the implementation and maintenance of business intelligence and reporting solutions. Communicate complex technical concepts effectively with both technical and non-technical stakeholders. Ensure secure and efficient operations of financial systems platforms, maintaining compliance with relevant standards. Utilize MS Office 365 tools for documentation, collaboration, and reporting tasks. Act as a subject matter expert for cloud services and Oracle suite administration. Additional duties as assigned. Requirements At least 5 years of experience working as a System Engineer responsible for development and operations of cloud and other virtualized environments At least 5 years of experience working with: Load balancer devices Lambda functions Containerizations Oracle Databases Oracle Middleware Java/J2E MS Office 365 Previous experience and expertise in load balancer devices, Windows application servers, JAVA, and Oracle middleware to handle business process orchestration and automation/deployments tools such as Ansible, Terraform, Airflow, and Liquibase Expert experience supporting cloud and virtual environments Technically able to discuss technical issues with non-technical staff Previous experience supporting financial system platforms Ability to obtain and maintain DHS Public Trust Clearance Preferred Previous DHS/ICE experience is preferred Experience in deploying and maintaining systems or services in a Windows and Linux environments. Experience in developing and deploying business intelligence reporting solutions. Expert in Oracle suite administration. Benefits Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.   Some of our competitive benefits include Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health Coverage Retirement Savings Plan Pre-Tax Benefit Programs Wellness and Work-Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA seeking a Project Manager. This is a full-time and hybrid in the DC Metro area. Roles and Responsibilities Provide project management resources, as well as processes to control, plan, identify issues, monitor and track all work activities. This includes services and products to provide centralized administrative, clerical, documentation, and related services. Specific services include financial and milestone variance analysis, transition support, preventive and corrective actions, requirements support, documentation of status through monthly status reports, reporting of metrics, processes, and regular communications. Coordinate with cross-functional teams to ensure adherence to project scope and objectives. Develop and maintain comprehensive project plans, including tasks, timelines, and resource allocations. Assist in defining project requirements and system specifications. Conduct project meetings and provide guidance to project teams. Additional duties as assigned. Requirements At least 4 years of experience supporting IT related projects, financial management, or business process reengineering directly related to the work to be performed. Working knowledge of applicable federal, state, and local laws, regulations, and guidance. Demonstrated leadership experience with: Critical soft skills Active listening and verbal communication skills Strong written skills Flexible and adaptable attitude Can conform to shifting priorities, demands, and timelines Ability to elicit cooperation from a wide variety of sources, including other divisions Strong computer skills with MS Suite, GitHub, Jira, Confluence, and Windows/Linux servers Ability to discuss technical issues with non-technical, executive-level government officials Must have experience with financial system technology platforms Preferred to have experience supporting cloud environments as a Project Manager Preferred knowledge of ICE OCIO IT policies and procedures or knowledge of DHS/ICE technology and architecture Ability to obtain and maintain a DHS Public Trust Clearance Benefits Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.   Some of our competitive benefits include Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health Coverage Retirement Savings Plan Pre-Tax Benefit Programs Wellness and Work-Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance