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Desktop Support Technician (On-Site)

Negotiable Salary

Piping Technology & Products, Inc.

Houston, TX, USA

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Position Title: Desktop Support Technician (On-Site) Location: 3701 Holmes Road, Houston, TX 77051                                                                                    Department: IT Reports To: IT Manager Job Summary: Piping Technology & Products, Inc. seeks a motivated and reliable individual to join our IT team as an Desktop Support Technician. This position is 100% on-site from 8AM - 5PM Monday – Friday & Saturdays from 8AM – 12PM at 3701 Holmes Road, Houston, TX 77051. Candidates should ensure they are within a commutable distance to our facility before applying. This is an ideal opportunity for an eager candidate to start a career in IT. We need a quick learner who is passionate about helping others with technology. Must possess a strong will to learn and work on-site with our team.   Key Responsibilities: ·         Provide technical support for desktops, laptops, printers, and mobile devices ·         Troubleshoot hardware and software issues for end users, including printer connectivity, driver issues, and print queue errors ·         Set up and configure new user workstations ·         Install and update software applications and operating systems ·         Support and maintain network and local printers, including replacing printer toners as needed and performing basic maintenance ·         Maintain accurate records of support requests and resolutions ·         Assist with basic network and connectivity issues ·         Support the team with inventory management and IT asset tracking ·         Maintain a clean, organized, and secure workstation environment Requirements ·  High school diploma or equivalent ·  Strong interest in computers, technology, and problem-solving ·  Willingness to learn new tools, systems, and processes ·  Excellent communication and customer service skills ·  Ability to work on-site in Houston, TX 77051, Monday through Friday and half-day Saturdays ·  Basic familiarity with Windows OS and Microsoft Office applications ·  Basic knowledge of printer setup, maintenance, and troubleshooting ·  Physically able to lift and move equipment (up to ~40 lbs) Preferred But Not Required: ·  Experience with help desk software or ticketing systems ·  Basic understanding of networking concepts (IP, LAN/WAN, Wi-Fi) ·  Familiarity with common printer brands (HP, Brother, Canon, etc.) ·  CompTIA A+ Certification Benefits Why Join Us? We offer a dynamic work environment, competitive compensation, and opportunities for professional growth. We encourage you to apply if you thrive in a fast-paced environment where you can learn and grow.

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