Previous Customer Service Wanted

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and virtual intelligence—and offer an excellent platform to grow your career while shaping the future of the built environment. Procon now seeks a Construction Admin for a long term opportunity in Tuscaloosa, Alabama. The candidate will support the staff in the management of the construction project. This role requires various skills and experience as listed below. Requirements Qualifications and Skills Performing general office support functions including receiving calls, visitors, incoming mail, etc. Receiving, reviewing, organizing, transmitting, filing, or arranging delivery of a variety of records, correspondence, technical documentation, samples, packages, etc. to ensure timely action by construction managers, contractors, or other key project stakeholders to facilitate or support construction management operations. Establishing and maintaining control logs, preparing data in prescribed format and preparing necessary forms and working files essential to operations. Tracking construction modifications, contractor requests for clarification, and material submittals for the office’s assigned projects. Tracking purchases and shipping receipts and preparing necessary web-based purchase tracking reports for submission. Arranging meetings or conferences to include locations, schedule, agenda, reservations, and attendance lists. Download, rename, and copy of project submittals and requests for information (RFI) from Resident Management System (RMS) to VA and Activation servers. Maintain spreadsheets and other tracking tools for Ball in Court tracking of tasks between CFM, VAMC, USACE and others Responsibilities and Duties Experience in administrative support for the construction of medical centers (hospitals, etc.). Experience working with Veterans Affairs (the VA) preferred. Bachelor’s degree from an accredited institution of higher learning and/or evidence of work experience or knowledge to compensate for absence of higher education. A minimum of three (3) years of construction work experience may be substituted and will be reviewed for accountability. Working knowledge of construction practices and the ability to call upon this knowledge to assist in implementing the various plans set forth on the project. This includes Quality Assurance; Safety, Time, Cost, Change, and Information Management. Familiarity with the site operations of a General and Sub-contractor and the process of managing a building construction operation. Communication, Language, and Software Skills, with the ability to utilize a variety of software programs to monitor, update, and produce work products. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected

Anvilogic is a Palo Alto-based AI cybersecurity startup founded in 2019 by security veterans and data scientists from Fortune 500 companies.  Our mission is to democratize threat detection and hunting for today’s SOC teams to easily be done across hybrid, multi-clouds and security data lakes without needing to centralize data or rip and replace tools. Further, with our investments in AI-powered automation of detection-as-code to create, test, tune and deploy detections, SOC users can implement high-efficacy detection and hunting techniques without writing a single line of code nor manually wrangling data. Anvilogic raised $45M Series C funding in April 2024 and is backed by top-tier VC firms and prominent industry executives. Anvilogic’s AI-powered Multi-Data Platform SIEM is used by many of the industry’s most advanced security teams.  Learn about our customers: anvilogic.com/customers  JOB DESCRIPTION As a Principal Software Engineer reporting directly to the SVP of Engineering, you will be a strategic asset across the entire engineering organization, including our high scale data ingestion and processing pipeline, our advanced workflow features, and our AI agents.  You will work directly on company critical projects and act as a mentor and standard bearer for engineers throughout the organization.   Develop and evangelize architectural best practices for operating maintainable, high scale systems and review designs and code to ensure those practices are being followed Mentor tech leads across various functional areas in developing non-functional requirements, performing code and architecture reviews, and communicating technical concepts at scale Establish operational rigor within engineering for monitoring, alerting, and responding to incidents Work directly with engineering teams to design, build, and operate key parts of Anvilogic’s infrastructure Requirements Minimum Qualifications 12+ years of software development experience Excellent written and verbal communication skills Significant experience leading large scale, data heavy, company critical projects, through design, development, and operations Experience defining and evangelizing best practices around architecture, operations, and coding guidelines Experience mentoring senior engineers and tech leads in how to communicate technical topics at scale, define non-functional requirements, measure SLOs, and balance tech foundation and product timelines Ability to run openloop, maximizing engineering impact by balancing time spent on direct development, architectural and code review, and mentorship Ability to quickly come up to speed on our tech stack, which is a mix of python and java, deployed on AWS Preferred Qualifications Experience working with large scale data lakes like Snowflake and Databricks or SIEMs like Splunk Experience deploying services using infrastructure-as-code (Terraform, AWS SAM, CloudFormation, or CDK). Experience with observability technologies like Grafana and Sentry Some experience with LLMs, implementing standard patterns (Agents, RAG, Tools), and leveraging popular frameworks.  Familiarity with security data (e.g., endpoint and network logs)  Benefits US Salary Transparency: The base salary range for this full time position is $250,000-$280,000 + equity + benefits. Final compensation will depend on experience, qualifications, and location. Competitive salary with equity in the company  Comprehensive medical, dental, and vision insurance  Unlimited paid time off policy for work life balance  401(k) retirement plan with company match  Monthly stipend for home internet and cell phone expenses

M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide. As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step. Key Responsibilities: Convert visiting customers to new home communities into future homeowners Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process Maintain M/I Homes' brand image by monitoring community appearance and home maintenance Requirements Associate’s degree preferred but not required. Equivalent training in sales and marketing Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction Goal-oriented with ability to balance individual and collaborative team work Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented Strong communication including active listening, observation, negotiation, selling and organizational skills Proficiency in computer skills and willingness to adapt to new technology Must currently possess and in the future maintain a Florida Real Estate License Work Conditions Weekend work required Comfortable working outdoors in varying weather conditions Must have a personal cell phone for business use and a valid driver’s license Ability to demonstrate homes with multiple levels and varying stages of development Benefits M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more. We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #IND123

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”