Workable
Field Sales Supervisor
About Starry:
Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.
Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.
Who we’re looking for:
Starry is seeking an experienced Field Sales Supervisor to lead a team of Field Sales representatives in achieving customer acquisition and field activity execution goals. Your team is composed of full-time Sales employees whose primary objective is subscriber acquisition through field-based activity. The Field Sales Supervisor will be held accountable for overseeing market subscriber sales goals, supporting brand awareness, driving daily field sales activity, and improving the customer experience.
You will build the team and processes that shape the field acquisition strategy within your local market. Our ideal candidate is experienced in working cross-functionally with other teams, training and coaching, thinking strategically and creatively, analyzing results and analytics, and maximizing the subscriber sales potential for your direct reports.
What you’ll be doing:
Lead, mentor, and coach the local field sales team
Work cross-functionally with sales/marketing/deployment teams to identify subscriber acquisition opportunities, shape field sales strategies and tactics, schedule and execute field activity, and help your team manage their lead pipeline
Reinforce and drive compliance in Starry’s field sales programs and best practices
Work collaboratively with internal teams and external partners to achieve acquisition results
Analyze and report on all field activity to assess effectiveness and implement best practices
Travel daily throughout the market and be available to work some evenings and weekends as needed (Saturdays)
Effectively communicate brand messaging and Starry Value Props to consumers, property managers, and stakeholders
Perform door-to-door and event sales activity alongside field teams to deliver market subscriber targets daily
Points for:
Proven leadership and motivational skills
Relevant Field Sales experience or a “hunter” mentality
Expertise in a variety of sales concepts, practices, and procedures
Excellent listening and writing skills
Creative problem solving and willingness to pivot quickly
Strong organizational and reporting skills
Requirements:
5+ years of relevant industry experience in telecommunications
2+ years experience in Field Sales and/or Field Marketing with experience managing teams
Proven track record of driving direct sales (e.g., door-to-door sales)
Experience hiring, managing, and training both a full-time field sales team
Salary range of $80,000 to $85,000 plus commission. Final salary will be based on a variety of factors, including experience, education, and training.
We work hard, so we take care of each other and try to enjoy ourselves along the way.
All full time Starry employees receive:
Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan
12 weeks of 100% paid parental leave for all new parents after six months of continuous employment
Happy Interneting!
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Los Angeles, CA, USA
$80,000-85,000/year
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