Fair Ridge - Residential Coordinator (Sat-Sun, 4pm-12am)

The Supportive Housing Supervisor will oversee the day-to-day operations of two permanent supportive housing programs. Supervise a team of case managers by providing ongoing training and support. Ensure that case managers are effectively meeting participant needs using a harm-reduction, person-centered, and trauma-informed approach. Provide guidance and intervention when challenging situations arise. Ensure documentation is thorough and completed in a timely manner. Perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines. Hours of Operation: M-F from 9a-5p with some flexibility required Position’s Essential Functions · Supervise three Case Managers. Ensure supervisions are thoroughly documented. Train and develop staff. Develop schedules and assign work. Evaluate staff performance. Collaborate with part-time program nurse. · Work alongside supervisees in assessing participant needs and implementing person-centered and trauma-informed interventions to meet these needs · Implement a harm reduction-focused and housing first approach · Complete monthly record audits. · Oversee day-to-day management of the program · Quickly respond to and support staff in managing program crises · Follow incident reporting procedures · Identify and communicate any challenges to the Program Director · Establish and maintain mechanism for receiving referrals and maintaining waitlist. Effectively prioritize based on participant needs. · Connect with local referral sources including the Springfield/Hampden County Continuum of Care, community partners, and self-referrals · Establish lasting relationships with landlords · Maintain relationships with community providers and members to ensure ease of access that will support the goal of permanent housing acquisition including benefits advocacy, food pantries, employment services, etc. · Build new relationships through ongoing outreach and networking · Provide short-term following along and advocacy after housing placement to address immediate concerns and mediate any barriers to sustained tenancy. · Complete documentation requirements including assessments, progress notes, data entry, performance evaluations and other necessary feedback and support team in effectively completing their required documentation. Track completion of this documentation · Manage program funds/debit card/receipts in accordance with MHA’s fiscal policy · Ensure completion of housing/subsidy paperwork in collaboration with APG · Prepare and maintain various reports. Collect and deliver required reports, records, and documentation to appropriate administration department in a timely manner. · Coordinate participant moves · Actively participate in program related community-based provider meetings and meetings with funders or other stakeholders. · Ensure supervisees are completing required trainings · Perform other similar or related duties as responsibilities necessitate or as assigned by supervisor Requirements Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours. · Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team. · Good oral, written, computer, and organizational skills. · Demonstrated ability to adapt to the changing needs of the program participants. · Strong interpersonal skills, patience, caring, and compassion. Education and Experience · High school diploma or equivalent (GED) required; bachelor’s degree preferred · Previous Supervisory experience required · Requires previous experience working with those experiencing homelessness and mental health/substance use challenges · Previous experience helping individuals obtain housing preferred · Bilingual preferred · Candidates with lived experience of homelessness preferred Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

About Family Kitchen: Family Kitchen’s mission is to provide nutritious food to anyone in need in a safe and caring environment. Since 1986, we’ve been providing meals to our neighbors in Central Oregon. Today, we provide over 12,000 meals per month and rely on the help of over 1,000 volunteers to make it happen. We're proud to be a part of this wonderful community made up of staff, volunteers, and diners. Position Summary: Meal Coordinators report to the Operations Manager who, in turn, reports to the Executive Director. Meal Attendant work hours on-site will include: Sundays, 9 AM - 5 PM Mondays, 7:30 AM - 1 PM Tuesdays, 4 - 7 PM Wednesdays, 10 AM - 5 PM Thursdays, off Fridays, bi-monthly mandatory 1 hour meeting (can attend in person or virtually) Saturdays, off This is a part-time, hourly position totaling 19.5 hours / week. Duties and Responsibilities: Meal Attending - Kitchen Responsibilities - Arrives at shift prepared to plan a menu for the day using donated and available ingredients (Sundays & Mondays) - Leads prep and cooking for meals serving up to 250 people - Manages time effectively by having meals ready 15 minutes before open - Responsible for maintaining a clean and safe environment for all volunteers and diners. - Maintains Health Department standards (and ensures volunteers are as well) - Responsible for meal quality and quantity - Maintains refrigerator and freezer records Meal Attending - Floor/Reporting Responsibilities - Assists diners with finding various items we have in stock - Observes dining room and parking lot regularly for disruptions to safety - Calms uprisings, is prepared to call non-emergency or emergency line and know which is which - Keeps the property free from trash - Reports any misuse of the dining room or incidents requiring the involvement of law enforcement or other extraordinary measures via an incident report form - Communicates via email with FK staff about diners, leftovers, maintenance needed, and more. Volunteer Supervision - Orients new volunteers - Assigns tasks to volunteers, and ensures tasks are completed correctly - Provides a welcoming atmosphere for volunteers during prep times - Assists volunteers with cooking, prep, dishwashing, cleaning, and stocking - Informs Volunteer Coordinator of the need for additional volunteer support - Supervises and tracks hours of Community Service Workers Knowledge, Skills, and Abilities Required: - Represents the Family Kitchen program and mission to the community in a professional manner - Demonstrates effective culinary skills in producing meals in bulk - Demonstrates innovation and creativity with meal planning by using donated ingredients - Demonstrates excellent oral, written, and interpersonal skills - Demonstrates ability to establish and maintain effective communication with a wide and diverse range of people and organizations - Demonstrates ability to work with empathy and compassion toward others - Demonstrates proven leadership skills - Demonstrates ability to work independently and collaboratively and accept direction from the Operations Manager Minimum Qualifications: - Kitchen or restaurant experience - Basic computer skills - Possess or have access to reliable transportation - Possesses or has the ability to obtain a Food Handler’s license - Ability to lift objects weighing up to 50 pounds Other Qualifications/Experience Considered: - History of volunteering (especially at Family Kitchen) - Lived experience of homelessness or food insecurity - Experience serving or working with under-resourced communities - Ability to work occasional on-call shifts in Sisters or Redmond Compensation: $16-$18 per hour depending on experience Employees are welcome and encouraged to eat during shifts This role is not eligible for health insurance or 401K benefits. It is eligible for PTO and holiday pay.

Location: Los Angeles Salary: $24.04 per hour, non exempt   Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.   In short, we do good work.   We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.   Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant-related emergencies during normal business and after hours. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager. Requirements Professional Experience One year of work experience in non-profit human services Experience with homeless, veterans, and/or people with health conditions or impairments a plus Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus   Knowledge, Skills, and Abilities Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel all over Los Angeles county and make regular in-person visits in the community Possession of a valid California driver’s license, a clean driving record, and automobile insurance Access to reliable transportation Basic computer knowledge, MS Word and Excel required; PowerPoint preferred Flexibility is required regarding scheduling and prioritizing tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Bilingual in English and Spanish is preferred Core Competencies Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans   Organizational Values Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.   Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.   Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $24.04 hourly.  Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Benefits Health Care Plan (Medical, Dental, & Vision)  Retirement Plan (With 5% Match)  Life Insurance (Basic, Voluntary and AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long-Term Disability  Training & Development  Wellness Resources  Hybrid Work 

Job Title: Fundraising Representative (Commission-Based) Employment Type: Full-Time Compensation: 50% of daily donations (paid daily) We are seeking experienced, energetic fundraising representatives to join our team. This role is commission-only, with daily pay. You will be on the front lines engaging with the public, raising donations to support holiday dinners for homeless children during Thanksgiving and Christmas. Key Responsibilities: • Engage with 500–900 people daily in high-traffic shopping centers (e.g., Walmart, Vons, Albertsons). • Solicit and collect donations through face-to-face outreach. • Represent the foundation with professionalism, enthusiasm, and persistence. • Maintain high energy and positivity throughout the day. Requirements: • Proven experience in door-to-door sales, fundraising, or high-volume customer engagement. • Comfortable handling rejection while maintaining a positive attitude. • Ability to stand and walk for 6+ hours daily. • Reliable transportation and a smartphone with internet access. Compensation & Incentives: • Commission Only – Paid Daily. You receive 50% of all donations you collect each day. • Top fundraisers currently earn $1,400+ per week in cash. • Weekly bonuses for top performers (paid every Friday). Schedule: • Thursday – Sunday • 10:00 AM – 6:00 PM This is an excellent opportunity for motivated individuals with strong people skills who thrive in fast-paced, high-energy environments. If you’re driven, resilient, and passionate about making an impact, we want to hear from you

About Waypoint: Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities. About the Role: Share your home and help an adult with a developmental disability to live in a family setting. Shared Living Providers open their homes to support individuals with education, employment, recreation, family inclusion, health/mental health, and independent living skills, and serve as an important member of the person's team in identifying and achieving their personal life goals. This is a contracted position to support a person 12 months per year in your home. Requirements Qualifications: - High School Diploma or Equivalent - Must be at least 21 years of age and pass background check(s) Requirements: - Clean driving record, driver's license, and reliable transportation - Experience working with individuals with ID/DD is preferred but not required - DSP and CPR certifications; will provide training for those in need of certifications. Job Type: Contract Pay: From $130.00 per day Benefits · Generous daily stipend/contracted position; direct deposit. · Very supportive agency to partner with as you open your home to an adult with ID/DD. · Access to free professional development/training opportunities. - Electronic documentation/IT support including laptop if needed.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.