Cloud Support Engineer

Things to note: • Vacation time is subject to the client’s event calendar and major project schedules. Flexibility is essential to ensure proper coverage during high-demand periods. • Hours: Full-time, standard business hours; some flexibility may be required during large company events. • Location: 90% onsite with large client 10% at midtown MSP office We are seeking a skilled and detail-oriented Network Engineer to design, implement, and maintain our clients network infrastructure. This role is essential for ensuring reliable connectivity, network security, and overall system performance. The ideal candidate will have strong troubleshooting abilities, experience with enterprise-level networking technologies, and the ability to work collaboratively with service desk team. Technical Support & Ticket Management • Monitor, maintain, and support servers, networks, and related infrastructure. • Install, configure, and manage firewalls, routers, switches, and other networking devices. • Monitor network performance and troubleshoot connectivity, latency, or bandwidth issues. • Implement and manage network security protocols, including VPNs, intrusion prevention, and access controls. • Perform regular network maintenance, upgrades, and patch management. • Ensure high availability and disaster recovery preparedness for critical network systems. • Document network configurations, changes, and procedures. • Work with vendors and service providers to manage connectivity and troubleshoot issues. • Provide Tier 2/3 support for escalated networking incidents. • Stay up to date with industry trends, emerging technologies, and best practices. Client Interaction & Reporting • Act as an onsite liaison between the client and MSP team to maintain open communication and proactive support. • Provide insights or recommendations on system improvements or risk areas. • Regularly report project progress, ticket trends, and any escalations to MSP leadership. Documentation and Reporting: • Maintain accurate records of work performed, including configurations, changes, and troubleshooting steps. • Document completed project tasks and ensure proper handover to client and or service desk team. • Provide feedback to improve processes and enhance client satisfaction. REQUIREMENTS • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • 3+ years of experience as a Network Engineer, Network Administrator, or similar role. • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, etc.). • Hands-on experience with Cisco, Juniper, Fortinet, or similar networking equipment. • Familiarity with firewalls, IDS/IPS, and network monitoring tools. • Experience with cloud networking (AWS, Azure, or Google Cloud) is a plus. • Strong problem-solving and analytical skills. • Relevant certifications required ◦ Cisco Certification (CCST & CCNA) • Preferred but not required knowledge and experience with: ◦ Fortinet ◦ Clearpass ◦ Palo Alto ◦ VMWAre ◦ SCCM ◦ Microsoft Azure ◦ Linux skills IF INTERESTED, EMAIL US WITH SUMMARY: NETWORK ENGINEER [YOUR FULL NAME] WITH PDF ATTACHMENT OF YOUR MOST UP TO DATE RESUME. ONLY THOSE WHO EMAIL US DIRECTLY WILL BE CONSIDERED.

Company Profile  At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.    Overview  We are seeking a Senior Data Analyst to join our clients Reliability Analytics team. This role is responsible for using advanced, non-machine-learning analytic techniques to investigate well-defined business questions, synthesize findings, and deliver actionable insights. The Senior Data Analyst will partner closely with management and stakeholders to clearly define problems, explore and analyze data, and present results in a way that drives business decisions and improves service reliability. This role requires 4 days per week in the Denver, CO office. Only candidates who are located in the Denver, CO area will be considered for this position. All qualified candidates MUST be authorized to work in the United States without requiring visa sponsorship. Please note that we do not work C2C. Requirements Partner with the management team to ensure business questions are clearly defined, scoped, and actionable. Leverage domain knowledge of the cable/telecom industry to quickly understand issues and data context. Develop an analytic approach in collaboration with management to address business needs. Identify and apply key attributes and metrics relevant to reliability analysis. Extract data from warehouses using SQL and prepare analyses in Excel or other BI tools. Build tables, pivot reports, and visualizations using reporting tools. Proactively identify and flag potential data quality issues or questionable assumptions. Apply foundational statistical and analytic techniques, such as correlations, statistical checks, and exploratory visualizations. Recognize limitations of observational data and apply methods to mitigate misinterpretation (e.g., correlation vs. causation, regression to the mean, confounding, selection bias). Ensure rigor in unit measurements, derived metrics, and interpretation of results. Translate analytic findings into a clear, compelling narrative supported by charts, figures, and tables. Develop professional, polished presentations in PowerPoint, emphasizing readability and clarity. Seek feedback from stakeholders and adapt insights for diverse audiences, with sensitivity to organizational dynamics. Qualifications 5+ years of experience in data analysis, with emphasis on reliability, operations, or telecom preferred. Proficiency in SQL, Excel, and BI/reporting tools (e.g., Tableau, Power BI, or similar). Strong foundation in statistics, with ability to apply appropriate analytic techniques. Excellent communication skills with proven ability to distill complex analyses into clear, actionable insights. Experience working in the cable/telecom industry is highly desirable. Detail-oriented, with strong problem-solving and critical-thinking abilities. Bachelor’s degree in Data Analytics, Statistics, Mathematics, Engineering, Computer Science, or a related field; Master’s preferred. Compensation Sand Cherry Associates based in Denver, CO is required by state law to include a reasonable estimate of the compensation range for this role. This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement, with an hourly range of $85-95 per hour on 1099 or adjusted commensurate salary on W2. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

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Company and Vision PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com  to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Forecasting & Analytics Intern to join our Forecasting & Pricing Group. This internship is designed for students or recent graduates who want to explore careers in data analytics, forecasting, and business planning. You’ll gain hands-on exposure to forecasting methods, tools, and cross-functional collaboration while supporting meaningful projects that drive business performance. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You’ll Do Key Responsibilities Assist in developing and maintaining forecasting models. Collect, clean, and analyze historical data to support forecasts. Collaborate with Sales, Finance, Supply Chain, Marketing, and Operations to understand business drivers. Create recurring reports, dashboards, and presentations to summarize data and insights. Monitor forecast performance and track variances. Learn and apply statistical and data analysis techniques to improve forecasting accuracy. Support senior analysts on projects and gain exposure to industry best practices. Requirements What You Should Have Skills, Qualifications, and Requirements Graduating seniors (December 2025 or May 2026) or recent graduates with a degree in Statistics, Economics, Data Science, Business Analytics, Finance or a related field. Strong academic background in quantitative analysis or statistics. Exposure to Excel and basic familiarity with SQL, Python, or R (coursework or project-based experience is sufficient). Interest in learning data visualization tools such as Tableau or Power BI. Strong communication skills and willingness to work in a collaborative team environment. Enthusiasm for learning, curiosity, and a proactive attitude. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Occasional lifting of up to 20 pounds. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, WebEx, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $25 to $30 per hour. Benefits PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance 401(k) with matching Excellent Work/Life Balance – Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts

Job Title: Wireless Internet Installer & Technician - Join Our Local Team! Company: Cyber Mesa Location: Santa Fe, NM (Service Area: Santa Fe & Española) Job Type: Full-Time Are you a problem-solver who enjoys working with your hands and technology? Do you love the idea of being the friendly face that connects our community to the digital world? Cyber Mesa, a leading local provider of Internet and Phone services, is looking for a motivated individual to join our installation team! This is a fantastic opportunity for someone with a great attitude and basic tech skills to launch a stable, rewarding career. We provide full training for the right candidate! About the Role: You will be on the frontline for our customers, installing new wireless internet service and solving technical issues. Your day will be spent driving a company vehicle to various homes and businesses across Santa Fe and Española, ensuring our customers get fast, reliable service. Key Responsibilities: Install and configure wireless internet systems at customer premises. Respond to service calls and troubleshoot customer connectivity issues. Work on rooftops and use ladders to install antennas and equipment. Educate customers on how to use their new internet service. Maintain a clean and professional company vehicle. Provide exceptional, friendly customer service. We're Looking For Someone Who: Has a valid, current driver's license with a clean driving record. Is comfortable working on ladders and at heights. Can lift up to 50 pounds and handle physical work. Has a good grasp of basic computer and smartphone operation. Is a clear communicator with a positive, customer-focused attitude. Is reliable, punctual, and takes pride in their work. Enjoys working independently but also as part of a supportive team. No prior professional installation experience? Don't worry! We are committed to training the right person who shows a willingness to learn and a strong work ethic. What We Offer: Company Vehicle Provided (for work use) Health Insurance coverage Paid Vacation and holidays Competitive Compensation (DOE - Depending on Experience) Comprehensive Training The satisfaction of working for a respected local business Ready to Apply? If you're ready to start a career with a company that values its team and its community, we want to hear from you! Please email your resume and a brief note about why you'd be a great fit to: resume@cybermesa.com Cyber Mesa is an equal opportunity employer.

Position Title: Tactical Radio Subject Matter Expert (TACRAD) Location: Camp Pendleton, CA Position Type: Full-time Salary Range: $70,000 - $80,000 USD Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3 - 5 years direct experience with TACRAD Roles and Responsibilities: This position is a dual-hatted role that reports directly to the PM or a designee.  The role provides remote and on-site support in the set-up, operation, and troubleshooting of both Tactical Radio (TACRAD) and Terrestrial High-Capacity Communications (THC2) systems.  These support efforts are provided to the Fleet Marine Force (FMF) while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations in CONUS and OCONUS. Will work cross-functionally with several departments and those who are performing work at Government Customers’ sites.  Position will be required to travel at the Government Customer’s request.  Travel is expected up to 25%.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides expertise on Tactical Radios (TACRAD). Provide on-site and global command, control, computer, communications, and intelligence (C4I) systems technical support to the operating forces of the United States Marine Corps, joint services, allied nations, and program offices to ensure effective use of C4I systems throughout the spectrum of military operations. Will provide C4I systems expertise to include troubleshooting, guidance and analysis of tactical communications systems, system set-up, maintenance, upgrades and configuration management for fielded Marine Corps C4I systems.  Works in a team environment consisting of military, government civilians, and contractor personnel. Utilizes technical expertise in at least two systems to include (but not limited to): VSAT/SATCOM, NOTM, COC, CAC2S, AFATDS, TBMCS, JBC-P, MCH, MARCIMS, JADOCS, AFATDS, TCS, MMIM, FTAS, IDS-MC, URN, JTCW, TVSS, THSv2, C2PC, SPRS, tactical radios and tactical networks. Configure, program, operate, troubleshoot, and conduct fault isolation of the AN/MRC-142, WPPL-T, AN/TRC-170, AN/TRC-238(LRS). Support THC2 Systems during test and evaluation events.  Perform spectrum analysis. Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment. Research questions using available information resources: technical manual, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s). Identify and elevate situations requiring urgent attention. Train the FMF to set up, configure, operate, troubleshoot, and maintain the TACRAD and THC2 systems. Note – this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications and Education Requirements: TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Thorough understanding of RF theory and antennas, to assist in HF antenna selection and erection in a Field expedient setting. Ability to install and operate associated radio software platforms to include the Harris CPA, RPA, JENM, ACES, NRDI, Code plug, ASTRO-25, and the Thales PC Programmer as these are integral mediums in programing nets, radio configuration, and SW/FW updating. Basic understanding of Computer Networking and sub netting, with the ability to troubleshoot and configure radio to PC connections on various versions of Windows OS. Have a foundation of network fundamentals for IP addressing and subnetting. Strong understanding of spectrums, frequency management, signal flow, and transmission theories. Familiar with the transportable, self-enclosed Troposcatter terminal (multichannel) AN/TRC-170A capable of transmitting and receiving digital data up to 100 miles. Familiar with vehicular-mounted integrated High-Capacity Line-Of-Sight (HCLOS) radio system AN/MRC-142 providing two-way secure digital wideband transmissions over voice and data in the band I and band III+ frequency bands up to 35 miles with ethernet interfaces. Familiar with the AN/TRC-238 (LRS), which combines high throughput, spectral efficiency and software-defined operational flexibility within a small form factor and can support multiple missions such as high-capacity backhaul, backhaul repeater, range extension node, aggregation/distribution and spoke at the network's edge. Familiar with Next Generation Troposcatter System providing Line-of-Sight (LOS), Obstacle Gain Diffraction (OGD), and Beyond Line of Sight (BLOS) Troposcatter (TROPO) communications. The system is designed to provide a transmission capacity up to 210 Megabits per second (Mb/s), depending on the path terrain. Familiar with the Wireless Point-to-Point Link (WPPL) terrestrial high-capacity line of sight (HCLOS) radio system that uses wireless RF links to extend local IP traffic using point-to-point and point-to-multi-point arrangements for extension of LANs to remote areas. Experience with the electro-magnetic spectrum Experience working with customers, addressing issues, and managing customer concerns and requests over the telephone and/or in person. Strong active listening, data entry, and documentation skills. Experience writing technical solutions and commercial knowledgebase articles. Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems. Experience supporting Marine Corps C4I systems and equipment. Minimum of 3 years’ experience in military training and education. Direct participation in real-world operations is desired. Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling. Competencies: Adaptable to fluid environments Personal effectiveness/credibility Excellent attention to detail Effectively handle multiple projects simultaneously in a deadline driven environment Strong written and verbal skills Ability to work cross-functionally with several departments and prioritize tasks as needed Requirements TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Certification Requirements: CompTIA Security+ Benefits Benefits: Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service-Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company www.c4plans.com