Customer Service Representative (Las Vegas)

We are a locksmith and security company seeking a reliable and detail-oriented Office Administrative Assistant to join our team. This role combines office support, customer coordination, and dispatcher responsibilities. Responsibilities: Answer phones, respond to emails, and provide professional customer service Schedule and dispatch technicians for locksmith and security service calls Maintain organized records, files, and job documentation Assist with invoicing, payment processing, and basic bookkeeping tasks Support management with administrative and clerical duties as needed Requirements: Must be fluent in both English and Spanish (spoken and written) Strong communication and organizational skills Ability to multitask and work in a fast-paced environment Experience with dispatching or administrative work preferred Proficiency with computers and office software Reliability and attention to detail are essential We offer a supportive work environment, growth opportunities, and the chance to be part of a company providing essential locksmith and security services. Please respond to ad by answering 4 x 4= to ensure the entire post was read. Thank you!

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! In 2023, ABI was acquired by INSHUR, the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. We are looking for a Customer Support Specialist here at ABI, based in Dallas, TX. You’ll be working for a busy Commercial Insurance Brokerage that specializes in the "for hire" transportation industry, which includes taxicab, limousine, and rideshare TNC APP based companies. You’ll have the opportunity to work remotely while also connecting with your colleagues at our Dallas office at least 3 days a week, fostering a dynamic and supportive environment. You’ll be working with an international team with hubs in New York City 🗽, Westlake, CA ⛰️, Dallas, TX ⭐, UK 🇬🇧, and the Netherlands 🇳🇱 who are re-inventing insurance. Supported by (and reporting to) the Customer Support Team Lead you'll be joining a friendly team of 5 who believe in delivering fast, reliable service while keeping things simple for our insureds. We work collaboratively, stay curious, and always look for ways to improve the customer experience.  We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do Our Period X product is a niche insurance program designed specifically for fleet operators with unique compliance and operational needs. As a PX Customer Support Specialist, you will support insureds with specialized fleet coverage needs. This is a non-traditional insurance role—there are no brokers or call center scripts. Instead, you’ll work directly with insureds via our Zendesk ticketing system, helping them stay compliant, navigate policy requirements, and manage their coverage in a fast-paced environment. You’ll become an expert in PX policy guidelines and play a key role in reducing cancellations, handling reinstatements, and ensuring timely updates to vehicle and rental records. You’ll be working on:  Supporting insureds by managing tickets through Zendesk and handling mid-term policy changes like vehicle updates, cancellations, and reinstatements. Ensuring compliance by reviewing policy details and escalating cases to Underwriting when needed. Use internal tools to process updates, track activity, and guide customers on billing, coverage, and documentation. Work closely with Underwriting, Billing, and Ops teams to resolve issues and improve support workflows and processes. 🎯 We don’t have a definite checklist of skills – our hiring process is much more about aptitude and passion than ticking boxes. So don’t worry if you haven’t used a particular tool or checked off all the listed skills and experience. That said, below is a guideline of skills that we think would make you successful in this role: Customer Support Expertise: Proven success in a contact center environment, delivering empathetic and efficient solutions across phone, chat, and email channels. Organised & Accurate: You manage tickets efficiently, staying within SLAs and avoiding errors. Customer-Focused: You support insureds clearly and calmly, even in tricky situations. Proactive: You spot issues early and help prevent policy cancellations. Great Communicator: Strong written and verbal communication. Collaborative: You work smoothly with internal teams to keep things moving. Improvement-Minded: You suggest simple ways to make processes better. … these additional skills that could set you apart Experience in insurance, customer support, or policy servicing. Experience with ticketing platforms like Zendesk (preferred). Comfort navigating policy admin systems or CRMs. Experience working directly with insureds (not via brokers). Familiarity with commercial auto or niche insurance products (a plus). Bilingual in Spanish (a plus). You’ll love it here if you:  💡 Thrive navigating ambiguity and finding clarity in uncertain situations. 👏 Take pride in being accountable and owning your responsibilities. 🚀 Enjoy in a fast-paced environment where change happens quickly. 🔧 Are solutions-focused and driven to overcome challenges. 💪 Embrace resilience and adapt to setbacks with a positive attitude. 🧠 Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: ⏳ Prefer a more structured, slow-moving environment. 📝 Feel most comfortable when tasks and processes are clearly defined from the start. 🤔 Struggle with handling multiple challenges at once or adapting to frequent changes. 🚫 Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process:  Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. Case Study: A short take home task  First Interview: 60-minute video call with the Head of Customer Support and Customer Support Lead to delve into the role and review your task, including technical questions and an opportunity for you to ask questions. Final Interview: 45-60 minute video call with the Head of Customer Support and People Partner to assess team fit and answer any questions you might have.  We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer.  We offer all our employees stock options. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes: 🌴 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays 🩺 Medical, dental and vision health insurance plans 🛡️ Life insurance, short-term, and long-term disability benefits  🍼 13 weeks fully paid parental leave for all new parents, regardless of your gender 💵 401(k) with 4% company match 🚉 Commuter Benefits 🕐 Flexible working hours to fit your lifestyle 📚 $650 annual training allowance & learning opportunities 🧘‍♀️ $50 monthly wellbeing and home setup allowance 📞 24/7 Employee Assistance Program and mental health benefits It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need.  About Us 🚕 INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. 💡Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. 🚀 Backed by some off the most forward thinking VC’s including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding  as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. 🌍 As a global team of around 250 people based across the US, UK, and the Netherlands, we value: 🤝 Generosity, inclusivity, open-mindedness, and diversity 🏆 Delivering great results and learning in the open 🎯 Freedom to make long-term, high-impact decisions 💙 The wellbeing of our teammates and the people around us And… Enjoying the ride! Equal opportunities 🌈 At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. 🌍 As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+ 🌈. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards 🏆. 🏢 We recognise that early-stage companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity. ⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate. 🛠️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.

Work full-time helping others in the comfort of your own home! Over the last few years, remote work has forever changed the workforce - gone are the days when job applicants overlook long commutes and rigid office hours. Candidates want more flexibility. And we offer that! We care about each other and encourage each other. Above all, we live by our Platinum Rule: "Do more for others than they do for you." We are looking for energetic and driven people to join our client solutions team as full-time representatives. Candidates considered for this position must have excellent phone skills, a strong work ethic, and should be looking to make $50,000+ annually. If this sounds like you, please submit your most up to date resume for consideration. Benefits Include: •     Full-time remote, 40 hours a week with weekly paychecks •     A guaranteed hourly rate + commission •     Union position with full medical, dental, vision, and prescription benefits - at no cost to employees •     2 weeks’ vacation and 10 paid holidays per year (including your birthday) •     Our virtual office enables us to work REMOTLEY and provides greater schedule flexibility for our employees Our ideal candidate will: •     Act always with honesty and integrity •     Be dependable and driven to help others •     Demonstrate an ability to finish what they start Join our team and unlock your potential! Be sure to send over your most up to date resume for consideration. Sales experience is a plus, but not a must! ***Must be able to pass a background check*** ***Must have access to RELIABLE internet***

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

We are looking for motivated, reliable individuals to join our team as Customer Service Representatives at Gemini Beer Company, a New York–based craft beer brand known for quality, creativity, and exceptional customer experiences. In this role, you will serve as the first point of contact for our customers, assisting them with inquiries about our products, promotions, and events. You will handle communications in person, over the phone, and via email, ensuring every interaction is professional, friendly, and helpful. Additional responsibilities include supporting order processing, maintaining an organized workspace, and assisting team members as needed. Compensation: Competitive hourly pay starting at $20/hour, with opportunities for performance bonuses and a flexible part-time schedule. The ideal candidate is approachable, customer-focused, and possesses strong communication skills. Prior experience is a plus, but we welcome motivated individuals eager to learn. Join us and help deliver the Gemini Beer experience to our community!

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: • Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more • Help users reset passwords and related application activity • Answer questions about the program equipment and supplies • Review invoices and payment history with industry partners • Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable • Proactively call out to customers when needed for service-related matters • Participate in special projects and perform other duties as needed Requirements What Required Skills You'll Bring: • Good verbal communication • Cheerful and helpful attitude • Dependable and punctual engagement • Data entry skills What Desired Skills You'll Bring: • Pleasant telephone manner; excellent written and verbal communication skills • Strong PC skills, knowledge of MS Office Suite • Experience working with iPad tablet software and/or printer hardware • Strong problem solving skills • Ability to adapt to new information and procedures • Ability to handle challenging situations by exhibiting composure and empathy • Strong analytical and technical aptitude would be a definite asset