Helpdesk Specialist

Neal R. Gross and Co. is growing our team of Digital Court Reporters. We are a leading Court Reporting and Transcription services company based out of the Washington, DC area. As a trained Court Reporter, you will use specialized equipment to create an accurate record of proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. This position requires a focused and motivated candidate with the ability to work in an autonomous setting. We hire intelligent, well-rounded people from a variety of backgrounds. No prior court reporting experience is required. NRGCo provides comprehensive paid training to new hires in order to provide you with the tools necessary to succeed. All equipment, hardware, and software are provided. Recent college graduates are encouraged to apply! Location: We are looking for candidates based in the DC Metro Area, Arlington and Alexandria, VA. At NRGCo you will: Represent the company in a professional manner at a variety of proceedings at a range of locations (primarily in Loudon County and the DMV area, with opportunity for domestic and international travel). Interact with high-level clients (Federal Govt, State Govt, Private Industry) Digitally record and report proceedings Proofread to ensure quality control on final work product Write executive summaries and meeting minutes for a variety of proceedings What we look for: Strong attention to detail Reliably punctual and deadline-oriented Can-do attitude and excellent work-ethic Ability to work independently Organizational and time-management aptitude Exceptional problem-solving and communication skills Excellent English language skills Proficient with technology Bachelor’s degree, especially with foreign language education Ability to pass security screening for access to client sites, including government buildings Expected salary $45,000 annually We also have great benefits so you can focus on doing your best work: Competitive compensation Medical, dental and vision insurance Flexible vacation scheduling Job security for good performers, with many employees of 10+ years tenure Occasional remote work, schedule varies day to day A company with a growing, dynamic work environment, and a team of intellectually curious, supportive colleagues! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area. As a trained Legal Multimedia Capture Specialist, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts and even Congressional committee hearings. You will be responsible for attending various legal proceedings and taking notes to enable later transcription (completed by a transcriptionist). This position requires a focused and motivated candidate with the ability to work in an autonomous setting. We hire intelligent, well-rounded people from a variety of backgrounds. The role will mostly be doing legal operations work and about 20% A/V work as well. No prior A/V, legal operations, or court reporting experience is required. NRGCo provides comprehensive paid training to new hires in order to provide you with the tools necessary to succeed. All equipment, hardware, and software are provided. Recent college graduates or current students are encouraged to apply! Location: This is an in-person role, and the office is located at 1716 14th St NW Ste. 200, Washington, DC 20009. You will be required to go to client locations throughout the D.C. Metropolitan region. Hours: The role is very flexible. We need people who can work 10-20 hours per week (Monday-Friday), anywhere from 2-10 hours per day. At NRGCo you will: Represent the company in a professional manner at a variety of proceedings at a range of locations (primarily in the DMV area, with opportunity for domestic and international travel). Operate audio/video equipment to create a recording of client activities, including: Set up audio/video equipment in a professional manner and digitally record and report proceedings Accurately position and monitor microphone placement for ideal audio capture. Establish appropriate video framing consistent with legal videography norms. Continuously mix multiple audio tracks and monitor for interference on a portable audio interface. Actively track and log key legal events during legal proceedings, including notating relevant spellings, the introduction of exhibits, and objections. Swear in deponents and faithfully capture their spoken testimony under oath during depositions and other legal proceedings. Interact with high-level clients (Federal Govt, State Govt, Private Industry) Develop and maintain a high-level understanding of audio and video technology, the legal field and company processes Proofread to ensure quality control on final work product Write executive summaries and meeting minutes for a variety of proceedings Requirements Strong attention to detail Reliably punctual and deadline-oriented Can-do attitude and excellent work-ethic Ability to work independently Organizational and time-management aptitude Exceptional problem-solving and communication skills Excellent English language skills Proficient with technology Ability to pass security screening for access to client sites, including government buildings Nice to have: Familiarity with and passion for the legal industry Comfortable with audio/video technologies (experience doing A/V for theatre or live music is a plus!) A reliable mode of transportation and the ability to lift up to 50lbs Benefits We also have great benefits so you can focus on doing your best work: Competitive compensation based on experience - $24 to $28 per hour. Job security for good performers, with many employees of 10+ years tenure Occasional remote work, schedule varies day to day A company with a growing, dynamic work environment, and a team of intellectually curious, supportive colleagues! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

TechOp Solutions International is excited to announce an opportunity for a Junior FOIA Analyst to join our team. This role is vital in assisting government clients with their Freedom of Information Act (FOIA) requests while contributing to the transparency of government operations. This is an onsite role in DC at the St. Elizabeth Campus Key Responsibilities: Assist in processing FOIA and Privacy Act requests by gathering, reviewing, and preparing documents. Conduct data entry and maintain accurate records of incoming FOIA requests. Prepare correspondence and documentation as needed for FOIA requests. Communicate with stakeholders to provide updates and clarify request details. Review records to identify and redact sensitive information in accordance with FOIA regulations. Support backlog reduction initiatives and ensure compliance with established timelines. Convert hard copies of documentation into electronic formats for easy access and storage. Requirements High School Diploma required; a Bachelor's degree in a relevant field is preferred. Minimum 1 year of experience in a related field, with exposure to FOIA processes preferred. Detail-oriented with strong organizational skills and the ability to manage multiple tasks efficiently. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and familiarity with FOIA tracking systems. Ability to work collaboratively in a team environment. U.S. Citizenship is required due to government contracting requirements. Benefits The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $25.00 - 27.00 per hour.

NoGigiddy, a leading gig staffing platform revolutionizing the industry, is seeking a motivated and detail-oriented (Remote) Administrative Support Specialist to join our dynamic team. As an Administrative Support Specialist, you will play a crucial role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform. With NoGigiddy's innovative approach to gig staffing, this is an excellent opportunity to contribute to a company that puts flexibility and convenience at the forefront. As the (Remote) Administrative Support Specialist, you will have the opportunity to work remotely and be part of a team dedicated to making gig work better for everyone. Your responsibilities will include liaising with gig workers, communicating shift opportunities, and addressing any queries or concerns they may have. Additionally, you will be responsible for maintaining accurate and up-to-date records, coordinating scheduling, and providing general administrative support. Responsibilities Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time. Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication. Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences. Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers. Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks. Collaborate with internal teams to facilitate seamless communication and streamline processes. Contribute to ongoing improvements of the gig worker experience by providing feedback and insights. Requirements Proven experience in administrative support roles, preferably in the staffing and recruiting industry. Proficient computer skills, including experience with Microsoft Office Suite and CRM software. Strong organizational and time management skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal, to effectively interact with gig workers. Detail-oriented mindset with a high level of accuracy in data entry and record-keeping. Ability to work independently and remotely, demonstrating self-motivation and initiative. Flexibility and adaptability to thrive in a fast-paced, dynamic environment.

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are seeking experienced Digital Court Reporters to capture the verbatim record of legal proceedings with accuracy, professionalism, and reliability. This role involves both remote and in-person assignments, depending on client needs. We are looking for candidates that can work anywhere from a few jobs a month to 2-3 per week depending on their availability and location. Candidates must be self-sufficient and come equipped with the necessary tools and expertise to perform the work independently. PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED .  Location: IN-PERSON - client sites in your local area Key Responsibilities  Capture clear and complete digital audio recordings of legal proceedings including depositions, hearings, and meetings.  Administer oaths and participate in depositions, hearings, and other legal proceedings  Monitor and ensure audio quality in real-time, annotating the record with speaker IDs and relevant notes.  Maintain a secure and organized record of proceedings, adhering to legal and confidentiality standards.  Upload and submit audio files and associated annotations through our secure systems in a timely manner.  Communicate with scheduling and production teams to ensure accurate and on-time delivery of materials.  Represent NRGCO professionally in all proceedings and interactions  Interact with high-level clients (Federal Govt, State Govt, Private Industry)  Requirements Job Requirements Minimum of 1 years of experience as a Digital Court Reporter in legal or governmental proceedings. Proficient in digital recording software, annotation tools, and audio file management.  Strong attention to detail and excellent command of the English language.  Ability to work independently and adapt to dynamic courtroom or deposition environments.  Experience covering multi-speaker and technical proceedings.  Familiarity with court terminology and procedure.  Ability to pass security screening for access to client sites, including government buildings  Availability for occasional short-notice assignments.  AAERT Certification is strongly preferred    Equipment and Software Requirements  Candidates must provide their own:  Laptop or computer with digital recording software (e.g., ForTheRecord, Liberty, AutoScript, Soniclear or equivalent)  High-quality microphones and backup recording devices  Reliable internet access for file transfers and virtual proceedings  Secure storage for audio files and notes until submission  Benefits This is a contract position and compensation is commensurate with candidate's experience. Compensation range is $25-45/hour. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.  You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy, model high standards of ethics to provide a rewarding candidate experience, work hard, have fun, and appreciate the strengths we all bring to the team, and empower our employees to create innovative and trusted results. We are looking for a dynamic Program Support Analyst/Correspondence Analyst to join our team. The Program Support Analyst/Correspondence Analyst provides critical administrative and correspondence management support to the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD(P&R)). This position plays a key role in supporting the efficient coordination, analysis, and tracking of official communications, including correspondence packages and taskers, while assisting government leadership and staff with essential administrative functions.  The work location of this position will be daily at the Pentagon. *We are building a talent pipeline of qualified candidates in anticipation of future opportunities. As we await the awarding of government contracts, we encourage interested individuals to apply. Once contracts are secured, we will reach out to potential candidates to discuss next steps.  Responsibilities Monitor, organize, and process incoming and outgoing correspondence using the Correspondence and Task Management System (CATMS) Track and follow up on taskers and suspense items, ensuring deadlines are met and updates are provided to appropriate stakeholders Support coordination across internal and external offices regarding correspondence assignments and task delegation Prepare and process signed correspondence for distribution and records management purposes Maintain logs and tracking systems to support weekly and monthly reporting on task and correspondence status Assist with knowledge management and file organization using network-based systems, including SharePoint Support front office operations such as facilitating office calls, greeting visitors, and responding to general inquiries Provide support on short-turn assignments and high-priority tasks as needed under the direction of government staff  Qualifications Current Active Secret Clearance or above required Bachelor’s Degree in Business, English, Journalism, or similar Five (5) years or more of relevant DoD and/or Federal Government experience Experience with DoD or federal correspondence systems required, specific CATMS highly preferred Experience supporting DoD offices or programs High attention to detail and strong organizational skills Effective written and verbal communication skills, including editing and formatting professional correspondence Ability to manage multiple deadlines and shifting priorities in a dynamic environment Comfortable interacting with senior-level personnel in a professional manner Self-motivated and capable of working independently with minimal supervision Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and SharePoint CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $120,000- $150,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.  Benefits Performance Bonuses Medical Insurance Dental Insurance Vision Insurance 401(k) Plan (Traditional and ROTH) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off 11 Federal Holidays Parental Leave Commuter Benefits Short Term & Long Term Disability Training & Development Wellness Program Community Outreach Initiatives CATHEXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the RecruitingTeam@cathexiscorp.com.