Workable
Field Service Technician
The Position:
The safe, proper, and efficient installation, commissioning and/or service of Somic machinery at customerâs facility and in-house, ensuring overall customer satisfaction. Ensures cooperation and information flow between departments such as Sales and Engineering.
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Job Duties:
Troubleshooting of mechatronics, electrical controls and mechanical
Setting and fine tuning of the parameters regarding customer arrangements and blank specifications
Understanding mechanical movements, timing and positioning; know how adjustments impact other areas and functions of the machine.
Provide detailed documentation, including daily reports and weekly service reports.
Complete preventive maintenance, maintenance, and repair work at the customer locations
Serve as Project Manager and Tech Support while on-site during installations
Competent and consistent communication with customers on-site
Administrative tasks, per checklist and documentation
Training customer personnel on-site
Installation and set-up of SOMIC equipment
Ensures customer satisfaction of all services provided
Complete equipment performance analysis and recommendations for improvements
Safe working habits in all facets of the job.
Professional representative of SOMIC with current and potential customers
Perform PLC, HMI programming, and logic adjustments in conjunction with Engineering.
Required travel 75%-90%
Requirements
Completed Technical Degree from 2- or 4-year program in Mechatronics, Industrial Automation Technology, Robotics, Electronics or comparable
Automated case packaging experience is a must
3+ years of experience in the installation, commissioning and troubleshooting of complex machines and systems
Knowledge of electrical engineering, control technology, pneumatics, and mechanics
Functional knowledge of PLCs with ability to troubleshoot and resolve minor issues
Safe, structured, and reliable work approach, entrepreneurial mindset
Excellent customer service skills
Ability to work independently, with a confident manner
Professional appearance and strong communication skills
Able to work under pressure and be flexible
Must be fluent in English
Must have a valid class D driverâs license and US Passport required
Must be self-motivated with a positive, can-do attitude
Benefits
Pay Range: Â Â $38.00/hr. - $42.00/hr. + After Hours & Weekend Differentials
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We offer:
âąÂ         Flexible working hours
âąÂ         Pleasant working atmosphere
âąÂ         16 Days of annual PTO
âąÂ         10 Paid Company Holidays
âąÂ         Medical, Dental and Vision
âąÂ         Health Spending Plan (with Employer contributions)
âąÂ         Employer paid Life/AD&D, Short & Long Term Disability
âąÂ         Voluntary Life/AD&D â Employee, Spouse, and Children
âąÂ         401K
âąÂ         Safety Glasses Allowance (prescription and non-prescription)
âąÂ         Safety Boots Allowance
âąÂ         Employee Referral Incentives

Inver Grove Heights, MN, USA
$38/hour