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We are seeking a dedicated and enthusiastic Customer Experience & Sales Associate to join Celirra, a next-generation fine jewelry startup based in New York. In this role, you will be the first point of contact for our clients, guiding them through their jewelry journey with exceptional service and expertise. From virtual consultations to post-purchase support, you will ensure every interaction feels like a six-star concierge experience. The ideal candidate has strong sales skills, jewelry/diamond knowledge, and thrives in a startup environment where no two days are the same. If you are passionate about fine jewelry, can speak the 4Cs fluently, and love blending customer care with luxury sales, this role is for you. Duties Conduct virtual consultations, showroom appointments, and Zoom demos, guiding clients through our custom jewelry process. Provide outstanding customer service through live chat, email, SMS, and phone. Assist clients with inquiries about products, orders, warranties, and resizing. Process orders, returns, and exchanges efficiently, ensuring data accuracy in Shopify. Conduct outbound follow-ups for customer satisfaction and post-purchase check-ins. Maintain detailed records of customer interactions in our CRM. Manage packaging inventory, collateral, and return coordination to meet service SLAs. Collaborate with influencers and UGC creators to secure short-form content (TikTok/Instagram). Upload receipts and reconcile monthly expenses on time. Work closely with the founders to refine processes and elevate the overall client journey. Skills & Qualifications 2+ years selling high-ticket luxury goods or bridal jewelry; must be confident discussing the 4Cs. Strong communication skills in English; additional languages are a plus. Previous customer support or sales experience in luxury retail or bridal is highly desirable. Ability to manage multiple priorities (consults, content, and customer care) without losing focus. Excellent typing and digital communication skills. Familiarity with social media and short-form content is a plus. Detail-oriented with strong follow-through; thrives on metrics and accountability. Based in New York City. Compensation & Perks Base $40,000 + Sales comission (Base will increase as we grow) Health, dental, and vision insurance; 401(k) with match after 6 months Employee jewelry discount & friends-and-family pricing Join us in building the future of fine jewelry—where cutting-edge tech meets timeless luxury. Apply now with your resume and a short note on why Celirra excites you. Job Type: Full-time Benefits: 401(k) matching Dental insurance Health insurance On-the-job training Experience: Sales: 1 year (Preferred) Ability to Commute: New York, NY 10101 (Preferred) Ability to Relocate: New York, NY 10101: Relocate before starting work (Preferred) Work Location: In person

Learn How To Broker Government Contracts Immediate Same Day Pay Plus Passive Monthly Guaranteed Residuals For 36-48 or 60 Months.Brokers Tell Me They Will Never Sell Anything Else Here’s Why: Fully Remote Work One Call Close Free Pre- Qualified Leads Dual Income Streams Earn Money Immediately After Training We Close The First 2 Prospects For You-No Charge We Finance Your Success Provide Business Owners With Guaranteed Income Realist $25K+ First Month Life Changing Recession Proof Career Proven Script & Agreement Create The Sale 1 Out Of 3 Qualified Businesses Sign Up Sound To Good To Be True- Keep Scrolling For Job To Get The Details Call : 561-240-6446 Listen To The Recording Leave Your Name,Phone # & Sales Background.I Will Call You Back Before Close Of Business.

Custom Remodelers Inc. is a Twin Cities based, multi-million dollar home improvement company. CRI is ranked in the Top 100 largest remodeling companies in the U.S. We are a great place to work, and build a six figure career in a recession proof industry. Our reputation for quality and craftsmanship are only surpassed by a commitment to fairness, respect, and high ethical standards. Due to an over-abundance of leads, we are in need of two more sales people to add to our window and siding division. No experience? That's ok! Paid training provided! WE OFFER: *Qualified appointments *Paid training *$100,000+ income potential *Continuous training *Management support Qualifications: *Desire to be successful *Competitive nature *Career oriented *Reliable transportation *Multi-lingual a plus (but not required) If you are seeking a change to a strong, reputable company, in a recession proof multi-billion dollar industry, please contact RYAN @ 651-784-2646

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