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Manada Tech is looking for a new site dispatcher. We are looking for someone who is a great listener, strong communicator, and diligent in completing tasks. The right person will have exceptional organizational skills and excellent attention to detail. Our ideal candidate has excellent customer service skills and work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our site dispatcher should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services. Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.   This position will be onsite at our Caledonia, Michigan office. 2nd Shift 1:00 PM - 9:00 PM (1) $16.50-18/ hour Requirements Proficiency and experience using Microsoft Outlook, Word and Excel Understanding of work order scheduling, route management, and dispatch services (willingness to learn) Read and speak English (Spanish Fluency a positive) Punctual with excellent attendance Possess strong time management skills. Ability to operate standard office equipment (e.g., computers, printers, copy machines, etc.) Communication: Ability to write, speak, hear, and understand the spoken and written word to respond promptly to e-mail, voicemail, and system messages and requests General knowledge of office management practices and procedures Must be able to pass a background check. Benefits Paid Training 401k Paid time off Medical benefits Health Dental Vision Paid Training Opportunity to Grow and Develop your Career

Customer Service Specialist – Remote Work, $19/hr Start, No Degree Necessary Do you excel in helping others and enjoy resolving issues? We’re seeking dynamic individuals to fill the role of Remote Customer Service Specialist. This position offers the opportunity to provide exceptional service and support to our customers from the convenience of your home. What You’ll Do: Address customer inquiries and issues promptly and empathetically. Resolve problems efficiently, ensuring customer satisfaction. Communicate clearly and effectively, both in writing and verbally. Maintain a friendly and professional demeanor at all times. Who We’re Looking For: Individuals with a passion for service and a proactive attitude. Excellent communication skills and the ability to relate well with others. Self-motivated individuals who can manage their workload effectively. Technological proficiency, comfortable using various software and systems. What’s in It for You: The ability to work entirely remotely, providing significant flexibility. Create your own schedule to best fit your personal and professional life. A competitive starting salary of $19 per hour, with potential for growth. Access to training and development opportunities to further your career. Join Us Today: Additional Information: Experience or a degree is not required, but a quiet home office space and stable internet are necessary. All candidates will undergo a background check. Our company is dedicated to creating a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Join Our Team as a Remote Customer Service Agent – No Degree Required, Starting at $19/hr Passionate about helping people and skilled at resolving issues? We're looking for proactive individuals to enhance our team of remote customer service agents. As an essential part of our team, you'll ensure all customer interactions are handled with professionalism and warmth, serving a broad spectrum of clients from your own home. What you’ll be doing: Providing timely and effective solutions to customer inquiries and concerns Skillfully managing and resolving customer complaints Communicating clearly and effectively in both spoken and written forms Consistently demonstrating a positive and cooperative attitude What makes you a perfect fit: A deep-seated passion for customer service excellence Superior communication skills and the ability to connect with others The capability to prioritize effectively and work independently Proficient in computer use and navigating various software platforms What we offer: The ability to work remotely, giving you flexibility in your work location Flexible working hours that you can adapt to your life Competitive salary starting at $19 per hour, with room for growth Opportunities for professional development in a supportive environment Ready to join us? Additional Information: Experience or a degree is not a prerequisite, though you must have a quiet workspace and stable internet connection. All prospective employees must undergo a background check. Our company is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Support Specialist – $19/hr Starting, No Degree Necessary Are you dedicated to providing exceptional customer service and skilled at resolving issues? We’re looking for driven individuals to join our team as Remote Customer Support Specialists. Work from your home office while helping customers navigate their needs and ensuring a positive experience with every interaction. Responsibilities: Address customer inquiries with patience and detailed understanding. Resolve complaints and issues swiftly, aiming for first-contact resolution. Communicate effectively, ensuring all customer communications are clear and professional. Maintain a positive and professional demeanor, contributing to a collaborative team atmosphere. Qualifications: Strong passion for customer service and a helpful, patient attitude. Excellent communication skills, capable of engaging effectively with diverse individuals. Ability to work independently, manage time effectively, and prioritize tasks. Proficiency with technology, comfortable navigating multiple software environments. What We Offer: The opportunity to work remotely, eliminating the daily commute. Flexible scheduling that supports work-life balance. A competitive salary starting at $19 per hour, with room for growth. Professional development opportunities within a supportive team environment. Apply Today: Additional Information: No previous professional experience or educational qualifications are required. Candidates need a quiet, professional workspace and reliable internet. All candidates are subject to a background check. Our company is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Care Champion – $19/hr Start, No Degree Necessary Do you have a flair for communication and a passion for helping others? We are seeking enthusiastic individuals to join our team as Remote Customer Care Champions. This is a perfect opportunity for those who excel in a supportive role and are committed to creating exceptional customer experiences from their home office. Key Responsibilities: Address and resolve customer inquiries with urgency and empathy. Ensure customer satisfaction by providing thoughtful and effective solutions. Maintain professional and clear communication across all interactions. Contribute to a team environment with a positive and proactive attitude. Ideal Candidate Profile: Passionate about delivering excellent customer service. Excellent verbal and written communication skills, with the ability to engage customers effectively. Independent and efficient, with strong time management skills. Comfortable with technology and proficient in various digital tools and platforms. What We Offer: Remote work setup, allowing you to work from anywhere. Flexible hours to fit around your personal commitments. A starting wage of $19 per hour with potential for growth. Career advancement opportunities within a supportive and collaborative team. Join Our Team: Additional Information: No previous experience or academic qualifications are required. Candidates need a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is an equal opportunity employer, committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Service Role – Start at $19/hr, No Academic Requirements Do you have a knack for assisting others and solving problems? We're searching for enthusiastic individuals to join our remote customer service team. As a key player in our operations, you'll ensure that every client interaction is handled with professionalism and care, all from the comfort of your home. Key Responsibilities: Efficiently address and resolve customer queries and complaints Provide thorough and professional solutions to all customer issues Communicate effectively, ensuring clarity and understanding in every interaction Exhibit a consistently positive and professional demeanor Qualifications We're Looking For: A profound dedication to delivering superior customer service Exceptional verbal and written communication skills Ability to prioritize tasks and work effectively under minimal supervision Technological proficiency across various digital platforms What We Offer: The ability to work remotely, offering you flexibility and comfort Adjustable work hours that cater to your personal needs A competitive starting salary of $19 per hour with growth opportunities Potential for professional development in a supportive and dynamic team environment Interested in Joining Our Team? Additional Info: No previous professional experience or degrees required. Applicants need to have a quiet workspace and reliable internet access. All candidates must undergo a background check. We embrace diversity and are an equal opportunity employer, committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR