Customer Experience Specialist

Airline Customer Service Agent - Chinese/English Speakers On-site | Operations | Pacific Aviation | Part Time Los Angeles, California, United States Overview Do you thrive on helping others, have the charm to make anyone feel at ease, and the language skills to connect with our Chinese-speaking travelers? If so, Pacific Aviation is looking for enthusiastic individuals to join our team at LAX as Airline Customer Service Agents—and we’re especially seeking bilingual Chinese/English speakers who can turn travel challenges into positive experiences! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that ensures every traveler feels supported and valued. Whether it’s assisting at check-in or guiding them at the boarding gates, you’ll play a vital role in creating memorable travel moments. Your Mission: As an Airline Customer Service Agent, you’ll be the guiding star that helps passengers navigate their travel journey. Here’s how you’ll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from start to finish. Boarding Pro: Make clear, accurate announcements, check travel documents, and assist with boarding and deplaning for both domestic and international flights. Travel Expert: Provide accurate directions, answer questions, and help passengers feel confident navigating the airport. Team Collaborator: Work closely with teammates, airline personnel, and supervisors to ensure seamless operations and exceptional service. Note: This role involves standing and walking for the majority of your shift. Why You’ll Love This Role: You won’t just be assisting passengers; you’ll be the reason they feel welcomed and supported on their journey. You’ll get to meet people from around the world, grow professionally, and be part of a dynamic, inclusive team at one of the world’s busiest airports. Requirements What You Bring: Bilingual Brilliance: Fluency in both Chinese (conversational and written) and English to provide clear communication and exceptional service. Team Spirit: You thrive in a team environment and love working collaboratively to achieve common goals. Growth Mindset: You see challenges as opportunities to learn and grow. Professionalism: You carry yourself with confidence, courtesy, and care. Attention to Detail: You ensure accuracy and efficiency in all tasks, from documentation checks to passenger assistance. Flexibility & Reliability: Available for part-time shifts, including mornings (5:00 AM - 12:00 PM), afternoons (1:00 PM - 8:30 PM), and evenings (4:30 PM - 10:30 PM). You must be available at least four (4) days per week, including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $23.15 - $25.15 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you’ll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.

🚗 NOW HIRING: Professional Chauffeurs – Industry Leading Pay, Great Benefits! GCT Chauffeured Services is seeking professional chauffeurs to join our team. We are dedicated to providing our clients with the highest level of service, safety, and comfort. If you have a passion for hospitality, customer service, and driving, we’d love to meet you! As a Chauffeur with GCT, you will play a key role in providing seamless, secure, and courteous transportation services for travelers, executives, and vacationers. Our focus is to ensure our clients' needs are met with precision and professionalism while upholding our values of integrity, safety, and outstanding customer service. Key Responsibilities: Safety First: Ensure safe, reliable, and punctual transportation for all clients. Maintain vehicle cleanliness and safety between runs. Perform pre-trip and post-trip inspections. Client Communication: Maintain clear communication with dispatch, keep conversations with clients to a minimum unless engaged, and provide local recommendations when prompted. Operations: Arrive on time for all shifts, research trip details, operate company software/apps efficiently, and fuel vehicles when necessary. Customer Service: Anticipate and understand customer needs, delivering excellent outcomes with every trip. Integrity: Uphold company values, assist with additional responsibilities, and maintain professional conduct with clients and colleagues. Required Qualifications: Clean 10-year driving record (no violations) Clean 10-year criminal background Clean drug screen Above-average smartphone skills Professional appearance: Clean-cut, with a polished image Reliable transportation to and from work Clear and professional communication skills Required Knowledge & Skills: Ability to safely operate a variety of vehicles Excellent customer service skills and attention to detail Geographical knowledge of Charleston and surrounding areas, including attractions and history Proficiency in English and basic computer skills Ability to sit for extended periods Education/Experience: Education: High School Diploma or equivalent preferred Experience: 1-3 years of related experience preferred Customer Service: 1-3 years of customer service experience preferred Compensation & Benefits: $18.50 - $30 per hour Paid Time Off (PTO) Health & Wellness Benefits Travel Discounts Uniform reimbursements How to Apply: Ready to drive with us? Apply now at www.ridegct.com/jobs Chauffeurs Wanted! GCT Chauffeured Services is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

Vchoice Inc. is hiring an E-commerce Store Operations Assistant: 1. Ability to communicate in both Chinese and English 2. Proficient in computer operations 3. Skilled in using office software such as Word and Excel 4. Prior experience in e-commerce platforms is preferred 5. Remote work or part-time available 6. Must be able to file personal income tax; individuals without tax status need not apply If interested, add WeChat: eva3323

❤️ Startup is recruiting partners 💓 FIND-U US offline matchmaking service + website promotion 💓 Mission: Safe, Reliable, Professional 💓 Website: www.findu.love 💓 Appointment: Schedule two days in advance, bring original ID 💓 Contact: Hanna 714-757-5360 📍 17700 Castleton St, STE 368, City of Industry, CA 91748 📍 100 Spectrum Center Drive, #923, Suite 900, Irvine, CA 🩷 Currently preparing for an offline store in San Francisco

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