Customer Support Team Lead

$18-$20 hourly plus tips INNS OF AURORA, LLC. CORE VALUES: While our employees’ skill sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others POSITION PURPOSE: • The Bar Manager reports directly to and collaborates with the Restaurant Manager to ensure the proper supervision and managing of staff, daily operations of the restaurant performance as well as the maintenance of high standards of food, service, health and safety, and guest experience. RESPONSIBILITIES/DUTIES/FUNCTIONS/TASKS: 1. Guest Operations: • Maintain a strong presence in the restaurant; ensure guests are greeted at the door and their orders are taken promptly and correctly • Assist Restaurant Manager in personally responding to all guest complaints • Closely monitor guest dining experiences • Build positive clientele relationships with repeat guests • Pilot creation and maintenance of bar menus • Monitor food and beverage presentations and monitor expediting process • Report all restaurant complaints and communicate day-to-day matters to Restaurant Manager; read and review daily guest survey responses • Maintain and promote cleanliness standards, quality control, hygiene, health and safety • Ensure cleanliness of restaurant and bar areas before, during and after meal periods • Coordinate opening and closing procedures • Monitor and communicate all restaurant supply needs to Restaurant Manager and assist in requisition thereof 2. Personnel Management: • Design weekly schedules when requested by Restaurant Manager • Design and hold staff trainings for job competence and ensure staff is aware of restaurant policies and procedures including service standard for F&B and guest service standards • Manage and remediate staff conflicts; participate in disciplinary action at Restaurant Manager’s discretion • Assist in hiring and termination procedures, including interviews and staffing decisions using company procedures • Assist in the training, supervision, and monitoring of food sanitation and safety procedures in the dining rooms, bar and service areas • Train and monitor compliance of staff with guest check procedures • Ensure all employees adhere to code of conduct and company’s uniform standards, as defined in the IOA handbook • Ensure alcohol awareness programs, such as TIPS, are followed • Adhere to all work rules, procedures and policies established by the hotel and restaurant, including but not limited to, those contained in the employee handbook • Demonstrate the leadership qualities as outlined in the Leadership Job Requirement Chart 3. Inventory Management/Financials: • Be able to maintain and order proper amounts of wines, liquor, beer etc. for restaurant and banquet, per Restaurant Manager’s request • Manage Bar inventory on weekly/monthly basis • Supervise settlement of guest bills in accordance with hotel and/or restaurant policy • Follow up on accounting issues and resolve accordingly • Manage cash drawer throughout the shift and during opening/closing procedures, as necessary. Maintain change bag with necessary bills to operate. • Assist in weekly payroll, as directed by the Restaurant Manager • Certify daily shift reports and cash drop 4. Marketing: • Conduct market research in the trends of service styles, menus, cocktails, wine, etc. as directed by the Restaurant Manager • Assist in tracking and of in-house marketing initiatives • Network with local consumers and businesses to advertise our products and services • Assist in wine selection and meet with vendors and on an on-going basis and network with local wineries • Develop, implement and assess in-house promotions QUALIFICATIONS: • Masters in Hospitality Administration, or related field, or 4+ years of equivalent experience • Minimum of 3 years supervisory experience of 10 or more employees • Ability to multi-task effectively under fast-paced working conditions • Ability to maintain neat, professional, and clean appearance and practices • Ability to manage team of servers, hosts, bartenders, and other Inns of Aurora restaurant employees • Proficiency in Microsoft Office programs, and general computer literacy • Must demonstrate a professional’s demeanor and possess interpersonal skills • Specialized organizational, written, and verbal communication skills • Flexibility with hourly schedules, including weekend, holiday, and evening availabilities PREFERENCES: • Understanding of restaurant industry, fiscal management, and P&L Analysis • Experience with Micros software • Serving experience and experience with inventory management • Knowledge and understanding of workplace safety procedures • Extensive knowledge of the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora • Specialized historical knowledge of the Cayuga County and Village of Aurora area Requirements SPECIAL POSITION REQUIREMENTS: • TIPS certifications; will train as needed Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

OUR MISSION & VISION With a vision of a more resilient, interconnected, and compassionate community, Meals on Wheels of Takoma Park/Silver Spring’s mission is to nourish our community. We do this through the preparation and delivery of healthy, delicious meals to our homebound neighbors and other programs that support our community.   OUR CULTURE In this workplace, we are focused on and guided by our mission and our vision. We are honest, kind, respectful, and encouraging; we communicate openly and directly. There is space for curiosity and innovation. We express a generosity of spirit, understanding that everyone makes mistakes, and we learn from our own. We work hard, we pitch in where needed, and we trust that others are working hard, too. Our small, friendly team enjoys working together and supporting one another. OUR ORGANIZATION & TEAM Meals on Wheels of Takoma Park/Silver Spring (TPSS) is all about our people: 9 staff, over 200 clients/year, and more than 150 active volunteers. We are a small, lively group of dedicated nonprofit professionals, and we work closely to ensure operations run smoothly. As a direct service organization, we work hard, and our work is imbued with shared camaraderie. THE POSITION Generally, the Executive Director (ED) directs the leadership team at Meals on Wheels, oversees the work of the organization, and reports to the Board of Directors. Specific responsibilities include: Organizational Leadership & Strategy o   Lead the development and execution of strategic goals in alignment with the organization's mission. o   Provide strong internal leadership to guide staff, foster collaboration, and promote a culture of excellence, accountability, and inclusion. o   Represent the organization externally with credibility and professionalism, maintaining strong relationships with community partners, funders, and stakeholders. Financial o   Monitors financial performance and ensures compliance with accounting standards, funder requirements, and internal controls. o   Reviews monthly bookkeeping for accuracy and resolves questions and problems prior to review by the Treasurer. o   Ensures the preparation of monthly reports for internal use and quarterly & annual reports for the Board; drafts the annual budget; prepares the annual spreadsheet with prior year’s data for the timely completion of the 990. Fundraising and Development o   Provides leadership in fundraising strategy and execution. o   Oversees implementation of fundraising strategies, including events. In future, develop individual donors to grow our Sustainer Circle, building relationships. o   Directly responsible for grants and direct mail appeals. o   Provides vision and strategic thinking; builds relationships with donors and volunteers through recognition, including one-on-one and public thanks, conversations, and acknowledgements. Communications o   Reviews and advises on the communications calendar; supports access to data, information, and resources to support production of press releases and social media. Staff Management o   Supervises the Deputy Director and Chef/Kitchen Manager; support them in managing other staff, as well as operations, programs, and kitchen functions. o   Oversee recruitment, onboarding, annual reflections, and professional development of all staff. o   Maintain a workplace culture that emphasizes respect, equity, continuous improvement, and open communication. o   Participates in professional development and research to lead strategy across the organization. Community & External Relations o   Represents the organization to the public and advocates for its mission. o   Takes the lead building and maintaining relationships with stakeholders, serves as the point of contact for new relationships and negotiations, and, when appropriate, elevates staff to implement relationships once established.  Board of Directors Engagement o   Serve as the primary liaison between the staff and the Board of Directors. o   Partner with the Board to support effective governance, strategic direction, and organizational sustainability. o   Prepare timely and comprehensive reports, updates, and presentations to the Board. o   Support Board recruitment, onboarding, and development efforts. o   Staff the Board and Board committees as needed and ensure follow-through on Board decisions and initiatives. Benefits HOURS, COMPENSATION, AND BENEFITS.  The ED regularly works 40 hours/week and oversees a staff of 8 staff with 2 direct reports. The position is primarily onsite with one day/week possible after 2 months employment. Compensation includes health insurance (medical, dental, and vision). Benefits include paid vacation starting at 3 weeks/year; 10 days paid sick leave; 5 days paid dependent leave; and other benefits as described in the Staff Handbook. The starting salary range is 75K-85K with the exact amount to be determined by the Board of Directors. Exact compensation offered will be determined by the applicant’s skills, experience, and the specific responsibilities of the role and offers are typically not made at the maximum of the range.   HIRING POLICY. Meals on Wheels of Takoma Park/Silver Spring celebrates, supports, and thrives on diversity for the benefit of our staff, clients, and community. We welcome and encourage differences among our people and we are an equal opportunity workplace and an affirmative action employer.

The Plant Operations Director will ensure the maintenance of safe, clean healthy physical environment for patients, staff and guests of the organization. The activities listed below are not all inclusive; however, they are indicative of the types of activities normally performed and overseen by the Plant Operations Director: Essential Duties: Schedule work based upon established priorities, budgetary constraints and agreed upon plan of preventative maintenance. Ensure that orders for parts, equipment, selected services and supplies are carried out in a timely and efficient manner. Manages plat operation staff according to existing policies, procedures, budgetary constraints and safe practices. Establish and maintain a quality assurance program whereby appropriate evaluation of products and service is easily discernible. Oversees the inspection of areas within facility to ensure that standards of cleanliness and safety are being maintained according to established policy and regulatory requirements. Selects, trains, and schedules the activities of staff performing a variety of housekeeping activities. Initiates the requisition and issuance of housekeeping supplies; coordinates maintenance repairs. Services as the department fiscal manager. Carries out personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions Performs related duties as requested. Upholds the Organization's ethics and customer service standards. Requirements Education and/or Licensure – High School or equivalent required. Technical training a plus. Experience – A minimum of 5 years relevant experience in operations, facilities and maintenance work preferred. 3-5 years in a leadership position managing others is required. Ability to read technical blue print information, write policies, management and supervisory skills required. Experience with OSHA, CMS, Joint Commission requirements and standards within a health or hospital environment preferred. Additional Requirements – Valid TX Driver’s License. Knowledge Skills and Abilities Must be able to work productively with other department heads and personnel. Ability to work with professionals from many outside partners and organizations. Usually works forty (40) hours per week, including weekends. Ability to successfully manage conflict, negotiating “win-win” solutions. Must be able to multi-task, prioritize with strong time management skills. Exceptional follow through on tasks and assignments Must possess leadership qualities and be able to supervise and secure the cooperation of staff. Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.

Childcare Assistant Director Love making a difference? You'll fit right in. There’s something truly special about knowing you’re shaping a child’s future. When you join The Sunshine House family, you’re not just taking a job—you’re making an impact. Now is a great time to join our team.  For 50 years, The Sunshine House has been nurturing young minds and helping children thrive. And we’d love for you to be a part of our next 50 years! Compensation & Pay Range: $17.00-$20.00 hourly Candidates with advanced education and experience in early childhood education may qualify for higher pay within the range. Regular increases are considered with additional education, stellar performance, and years of service. Now Hiring at: 9370 Highway 81 North, Piedmont, SC 29673 Daycare Assistant Director Responsibilities: What’s it like to be an administrator at our school? Help manage the daily operations of childcare school, ensuring we meet state licensing requirements and company policies. Perform administrative duties, give impactful tours to families, maintain records, ensure state licensing/policy compliance, and help keep everything running smoothly. Partner with families to provide the best care and education for their children. Support teachers in implementing our curriculum, enabling developmentally appropriate classrooms that spark curiosity and growth. Nurture positive relationships with families, teachers, state licensing representatives, and the community. Work in the classroom when needed to assist and support staff. Requirements 1 year experience working with children in a daycare or educational setting is required. Associates Degree in Education or related field required. ECD 101 required. Strong communication skills to interact effectively with children, parents, and staff. Ability to manage multiple tasks in a fast-paced environment while maintaining a positive attitude. Benefits Why You’ll Love Working at The Sunshine House: Our team is our family. You invest in our children, and we invest in you!  Competitive Pay: The pay range is just the starting point. Our hiring managers carefully consider your experience, credentials, & education and complete annual salary evaluations. Ask about how we support advancement (like tuition reimbursement) that may increase your pay. Discounted childcare Same day pay available Unlimited growth opportunities Referral bonus  Fantastic Benefits Package: You have lots of choices for health, dental, vision, and other benefits such as AFLAC. Choices afford you control over how you’d like to receive your healthcare, and how much you want to pay for it. Affordable Blue Cross Blue Shield plans Company-paid life insurance 401K retirement plan Employee wellness program Work-Life Balance: Your paid time off starts accruing from day one. And the longer you stay with the company, the more time off you earn – including 7 paid holidays. Monday-Friday schedule Employee discounts on major brands like Verizon Paid Birthday holiday Education Supports: All required professional development is paid. Interested in continuing your education? We pay for the CDA program and support TEACH. Paid trainings & professional development Up to 95% FREE tuition for CDA, associate's, bachelor's or master's programs with the TEACH program. Eligible bonuses could push the amount of funding to over 100%. About The Sunshine House: For 50 years, The Sunshine House has provided high-quality early education and childcare for children from 6 weeks to 12 years old. We operate more than 100 schools across 7 states, helping children build a solid educational and social foundation while having fun. Learn more at www.sunshinehouse.com. Hear From Our Happy Teammates: ⭐⭐⭐⭐⭐ “I love coming to work every day because I truly enjoy my job, my coworkers, and the wonderful children we serve!” - Columbia, SC ⭐⭐⭐⭐⭐ “Sunshine House is a supportive and welcoming environment where we work together to provide the best care for our little ones.” - Stockbridge, GA ⭐⭐⭐⭐⭐ “My supervisors have always supported my growth here. It’s one of the best work environments I’ve ever experienced!” - Little Elm, TX   Join our team today and start a rewarding career in early childhood education! The Sunshine House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The Sunshine House prides itself on closely following state and federal laws designed to keep you protected. Follow the links below to learn about Discrimination, FMLA, and Polygraph protections. Information on additional employee rights can be found posted at each school. Discrimination Information FMLA Information Polygraph Test Information

Summary The Sears Institute is seeking a General Manager & Executive Assistant (Hybrid) to serve as the operational backbone and trusted partner to the executive team. This role acts as a force multiplier, ensuring priorities move forward, meetings are prepped and followed through, recruiting is coordinated, and key decisions are documented and executed. The ideal candidate is highly organized, discreet, and proactive — someone who thrives in a dynamic environment where no two days are alike. This position is central to keeping the executive team focused on high-impact activities while ensuring operations, recruiting, and documentation stay on track. Our Values Patient First – Compassion, dignity, and personalized care. Excellence in Regenerative Medicine – Commitment to learning and practicing advanced, cutting-edge therapies. High-Touch Concierge Service – Every patient experience should feel personalized, premium, and seamless. Team Collaboration – Physicians, clinical staff, and front office working as one cohesive team. Requirements What You’ll Do Executive Support & Operations Manage executive calendars, inbox triage, travel coordination, and briefings. Prepare agendas, decision memos, meeting summaries, and follow-ups. Ensure meetings run on cadence, with pre-reads and agendas distributed at least 24 hours in advance. Maintain confidentiality and discretion while handling sensitive business and personnel matters. Coordinate with the Clinical Manager to ensure labs, charts, and test results are ready for scheduled patient visits. Partner with clinical operations to streamline patient flow and reduce bottlenecks (e.g., appointment prep, room readiness). Recruiting & People Operations Coordinate hiring pipelines: posting jobs, screening, scheduling, assessments, and references. Ensure candidates receive timely communications and professional interview experiences. Maintain compliant documentation and scripts throughout recruiting. Support onboarding/offboarding checklists, access control, and HR documentation. Support process improvements between front desk, clinical staff, and executive leadership to ensure smooth daily operations Documentation & Compliance Maintain current SOPs, handbooks, and process documentation; ensure updates are reviewed monthly. Track executive and team decisions, maintaining a “Decision/Action Register.” Ensure organizational knowledge is systematized — not left in personal tools or memory. Project & Vendor Coordination Manage small operational projects, including vendor setup, tool provisioning, and light rollout planning. Liaise across teams and with external partners to ensure alignment and follow-through. Provide quarterly reporting on key metrics and operational improvements. Oversee vendor relationships and manage ordering workflows for medical and office supplies, ensuring timely fulfillment. Track and support inventory processes in collaboration with clinical staff (supplements, medical kits, and patient care materials). Maintain documentation logs related to medical supply orders, vendor invoices, and compliance requirements. Key areas of ownership that you will drive forward for the organization personally, and collaborating cross-functionally. Keeping executive leadership focused on high-priority activities through calendar and inbox management. Ensuring every meeting has a clear agenda, outcomes, and follow-up actions tracked to completion. Driving the recruiting pipeline to stay timely, professional, and organized. Owning organizational documentation (handbook, SOPs, access rosters) to prevent knowledge silos. Coordinating light operational projects that improve efficiency and reduce bottlenecks. You should bring expertise in these areas and can help to uplevel the team in: Experience: 5+ years in executive administration, operations management, or hybrid EA/GM roles; healthcare or professional services preferred. Skills: Calendar/email mastery, strong written communication, recruiting coordination, and project management. Tools: MS Office/Google Suite, Asana/Monday/ClickUp, ATS and recruiting platforms (Indeed, ZipRecruiter, LinkedIn). Soft Skills: Anticipatory thinking, sharp prioritization, discretion, and the ability to “manage up” effectively. Style Fit: Thrives in a fast-paced, entrepreneurial environment where clarity, follow-through, and adaptability are essential. 30‑60‑90 Day Expectations Within 30 Days, You’ll: Shadow executives and learn preferred communication and decision-making styles. Take over calendar, inbox triage, and agenda prep with executive approval. Centralize recruiting pipelines and stand up a decision/action log. Within 60 Days, You’ll: Independently run weekly hiring huddles and maintain candidate trackers. Refresh handbook, onboarding/offboarding checklists, and tool access lists. Deliver hiring dashboards and documented operational playbooks. Within 90 Days, You’ll: Ensure ≥95% of decisions are tracked to completion. Document top operational workflows and create a business continuity plan. Serve as the “go-to” partner for executives, trusted to handle sensitive tasks and projects with minimal oversight. Work Hours & Reporting Standard schedule Monday–Friday, 9:00 a.m. – 6:00 p.m. Reports directly to executive leadership. Benefits Full-time employees are eligible for benefits on the 1st of the month following 60 days of full-time employment. Medical & Pharmacy Dental Vision Health Savings Account (HSA) Virtual Network Telehealth (including 24/7 Same-Day Virtual Urgent Care, Virtual Primary Care, Virtual Therapy, Virtual Specialty Care) Paid time off: 10 vacation days + 10 sick days; vacation increases after 5 years. 401(k) — eligible after 1 year. 8 Paid holidays  Company-provided scrubs; no dark colors (color guidelines). On payday, we'll provide a Catered lunch featuring organic, grass-fed, pasture-raised, and wild-caught ingredients. Employee discounts on clinic products/services. Free on-site exercise classes & equipment. Organic perks (e.g., organic eggs from the farm).

COO / Growth Operator (SaaS) Company: Allen AI Location: Remote (U.S. time zone preferred) Type: Full-Time About Allen AI: https://allen.store/ Allen AI is all in on helping beginner entrepreneurs and online content creators succeed in the digital economy. We are building the #1 AI tool + link-in-bio platform for creators on Instagram and TikTok. Our mission is help ordinary people create extraordinary online businesses And we plan on doing that by becoming the one-stop, all-in creator software that helps users: Find the most viral content online (currently on Instagram, will expand to TikTok, YouTube, etc) Write viral content in their own voice using AI Auto-generate a full link-in-bio store website, customized using AI by scanning their social profile - including their brand voice, color palette, digital products, and layout preferences The result? A software experience that is simpler, cleaner, and more elegant than anything else on the market - built by creators, for creators. Our founder, Richard Yu, is not your typical SaaS CEO. He practices what he preaches. Over the last 5 years, Richard has scaled his digital product business from $0 to $28M+ in sales, while building a lean, profitable, and impact-driven digital products business, and a personal brand of 1.2M+ followers across Instagram and YouTube. Unlike most software founders who build for creators without being creators themselves, Richard still actively sells digital products, mentors creators, and works 1-on-1 with the same people this tool is designed for. With 6,000+ clients served, across every niche imaginable - fitness, faith, relationships, therapy, online business, you name it- Allen AI is being built directly from the frontline feedback of real users, not guesswork. This is your chance to help us build the tool the creator economy has been waiting for. About the Role We are looking for a world-class, execution-obsessed operator to join Allen AI as our Founding COO / Operator. This is not a cushy exec job. This is a boots-on-the-ground role for someone who loves building from $1M to $50M ARR. You will work directly with Richard to own the day-to-day execution, so he can go all-in on content, traffic generation, and brand building. You will be the engine behind the machine. If you’ve ever wanted to build a category-defining SaaS company from the inside, this is your shot. What You'll Own Daily Operations: Run the business day-to-day. Manage team, meetings, KPIs, and execution across departments. Product Execution: Be the product owner working closely with our lead dev (Ivan). Prioritize features, gather user feedback, and ship updates. Team Leadership: Hold people accountable. Build hiring systems. Fire fast, promote fast. Build a world-class team under you. Process Creation: SOPs, checklists, reporting dashboards, automations - you’ll build the machine that scales. Customer Feedback Loops: Extract feedback from users (many of whom come from our coaching company) and turn it into roadmap actions. Sales & Growth Systems: Coordinate initiatives for user onboarding, user retention, and revenue expansion. Affiliate Partnerships Division: Build and lead the affiliate marketing engine for Allen AI. This includes designing and executing the entire system for finding, recruiting, and onboarding new affiliates; creating affiliate sales and success teams; managing relationships; running launches; and driving high-volume traffic and new user acquisition through affiliates on platforms like Instagram, TikTok, X, and Skool. Compensation We are extremely open-minded when it comes to compensation because we view this role as bringing on a true business partner who will run the day-to-day and help scale the company.  So in the application, please let us know what compensation you expect for this role. Requirements You'll be a perfect fit if... You’ve helped scale a start-up from You have zero ego. You're not trying to be a public-facing “CEO.” You want to build, execute, and win You love building systems, hiring teams, fixing ops, and holding people accountable You think in metrics, dashboards, and deliverables You get joy from executing at speed and cleaning up chaos You’ve either worked inside a SaaS company before, or you’re a brilliant generalist who knows how to run a lean team across product, ops, support, and GTM You move fast. You’re comfortable working with high performers who demand a lot and operate at a pace that would burn out most Bonus Points If You… Come from the creator economy, especially if you’ve worked in B2C, DTC SaaS, or social-media-focused tech Have built or scaled tools for Instagram/TikTok creators, course sellers, influencers, or coaches Understand how things go viral, how affiliate ecosystems work, and how creator-led growth loops drive explosive awareness Genuinely care about helping everyday 9–5ers, beginner entrepreneurs, and online creator-led businesses succeed in the online space Have product owner / product manager experience Have built customer support, onboarding, and/or affiliate systems from scratch Benefits Why This Role Is a Game-Changer This isn’t a normal job. You’re not joining a start-up just to “support.” You will be the co-builder of a $50M+ ARR software company. You will get: Full behind-the-scenes access to one of the most connected entrepreneurs in digital business The playbook for using media + content to scale SaaS Ownership of the internal engine that makes the business run A front-row seat to the fastest-growing SaaS opportunity in the “link-in-bio / digital product” space A chance to join pre-escape velocity and shape the company DNA before it hits $1M/month