Tier 2 Support Specialist

Expertise and Functions Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity Support and service maintenance activities to include Change Management coordination during the assigned shift day/time Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer Utilize communication skills, verbal and written, at both technical and senior/Executive management levels Understand Command level Management Speak clearly to diverse cultural audiences, VIPs, and dignitaries Perform as a section trainer and create lesson plans Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in management or other relevant discipline preferred Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher    Experience: 2+ years of professional experience in the required task area    Preferred Experience:   Experience in metrics-based IT Operations and Maintenance (O&M) teams Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager) Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices Knowledge of Cybersecurity principles and how to execute system/network security analysis Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements Quality Assurance/Quality Control Inspection process knowledge Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $75,000 - 97,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems. As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction. Responsibilities Monitor and support client network systems to ensure smooth operation. Troubleshoot and resolve network issues reported by clients. Assist in the installation and configuration of network equipment. Provide technical guidance and support to clients and internal teams. Document and maintain records of network support activities and resolutions. Stay updated on networking technologies and industry best practices. Participate in the training of clients on network usage and best practices. Collaborate with network engineers to implement solutions for network enhancements. Requirements Associate or bachelor’s degree in computer science, information technology, or a related field. Proven experience in network support or technical support role. Strong knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, etc.). Experience with troubleshooting network issues and providing solutions. Familiarity with routers, switches, firewalls, and other network equipment. Excellent problem-solving and analytical skills. Strong communication and customer service skills. Relevant certifications (such as CompTIA Network+, CCNA, etc.) are a plus. Ability to work independently and as part of a team. Benefits Private Health Insurance 401k Paid Time Off Training & Development

Description: Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. **This role will require a 100% on-site presence in Albany, NY ** **This role is not eligible for relocation assistance** Requirements Responsibilities: ·       Execute validation test plans once approved by client(s) ·       Revise and route Lifecycle documents for review and approval ·       Update relevant IT lifecycle documents ·       Participate in Sandboxing sessions with multifunctional teams ·       Coordinate delivery of PC hardware to various laboratories and manufacturing areas ·       Troubleshoot and resolve any IT issues / tickets as needed   Qualifications: Bachelor of Science in computer science, life science Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred)   A successful Zifo-ite is: Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Software Engineer, Hub Team in California (USA). We are seeking a Senior Software Engineer to join a dynamic team responsible for enhancing the user experience across a bundled gaming platform. This role focuses on designing and implementing experiments and features that improve acquisition, conversion, retention, and monetization. The ideal candidate will collaborate closely with product, design, and data teams to deliver seamless, engaging experiences across connected devices, including smart TVs and voice-activated platforms. This position offers an exciting opportunity to influence the full user journey while contributing to a fast-paced, innovative environment that values rapid iteration, data-driven decision making, and architectural excellence. Accountabilities ·         Partner with Product and Design teams to refine requirements, create technical specifications, and deliver features from concept to launch ·         Develop experiments and features that drive acquisition, activation, retention, and monetization ·         Make key technical decisions balancing rapid iteration with long-term architectural health ·         Mentor junior engineers, conduct code reviews, and maintain high standards for code quality, performance, and architecture ·         Collaborate cross-functionally with data analysts to design data-driven experiments and optimize user experiences ·         Contribute to the evolution of the platform’s technology stack and feature set Requirements ·         6+ years of software engineering experience building products with scalable user bases and/or revenue ·         Experience in growth engineering or rapid experimentation environments, including A/B testing and feature flagging systems ·         Strong product sense and empathy for end users, with a focus on delivering meaningful value ·         Full-stack development proficiency, preferably with TypeScript, Node.js, and React (or equivalent modern stack) ·         Excellent communication skills and ability to articulate technical trade-offs effectively ·         Experience mentoring engineers and working across multiple layers of the tech stack ·         Bonus: experience with gaming, interactive media, AI-powered consumer applications, or cross-platform products on mobile, smart TVs, or voice assistants Benefits ·         100% coverage of medical, dental, and vision insurance for employees and dependents ·         Company-matched 401(k) plan ·         Flexible hybrid work model with 2-3 in-office days per week (Bay Area) ·         4 weeks of paid time off (with enforced 2-week minimum), 16 paid holidays, 40 hours of bereavement leave, and unlimited sick days ·         Generous parental leave: 24 weeks at 100% pay for birthing parents, 12 weeks at 100% pay for non-birthing parents ·         Visa support for eligible candidates ·         Opportunity to work with a leading AI-powered gaming platform and rapidly growing team Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Integration Engineer in California (USA). We are seeking a Sr. Integration Engineer to lead and execute critical data integration initiatives within a cloud-native healthcare SaaS environment. This role is central to ensuring secure, scalable, and efficient integration of healthcare data across multiple systems and stakeholders. The ideal candidate will design, develop, and optimize real-time interfaces, support data operations, and collaborate with cross-functional teams to deliver seamless technical solutions. This position offers an opportunity to work on complex integrations that directly impact patient care, operational workflows, and healthcare provider efficiency, in a fast-paced and innovative technology environment. Accountabilities ·         Lead the design, development, and maintenance of real-time integrations between the platform and healthcare stakeholders, including health plans, providers, and TPAs ·         Implement and support data interfaces for patient, provider, and clinical data integration ·         Develop system integrations using MuleSoft ESB and other relevant integration tools (Mirthconnect, Boomi, etc.) ·         Write, analyze, and optimize complex SQL queries for efficient data extraction, transformation, and loading (ETL) ·         Configure and manage secure file transfers (SFTP) and automate routine operations using AWS CLI and PowerShell scripts ·         Ensure healthcare data quality, governance, and compliance with applicable regulations ·         Collaborate with development, QA, and IT teams to maintain secure, scalable, and high-performing database environments ·         Provide production support, troubleshoot issues, and participate in on-call rotations Requirements ·         Bachelor’s Degree in Computer Science, Information Technology, or a related field ·         7+ years of experience in healthcare data integration and backend data operations, including data quality and validation ·         Strong expertise in SQL Server, T-SQL, and query optimization ·         Proficiency with MuleSoft Platform (ESB, CloudHub, API Management) or equivalent integration tools ·         In-depth understanding of healthcare IT systems, operational workflows, and data standards (HL7, FHIR, EDI) ·         Experience with cloud-based solutions such as AWS RDS ·         Excellent communication, documentation, and problem-solving skills ·         Preferred: MuleSoft Certified Developer/Architect, Agile/Scrum certification, AI integration experience in healthcare, familiarity with Risk Adjustment, HEDIS, or Quality Improvement domains Benefits ·         Competitive compensation based on experience and market location ·         Paid time off, holidays, and sick leave ·         Medical, dental, and vision insurance ·         Flexible work arrangements, including remote options ·         Opportunities to work on cutting-edge healthcare technology solutions ·         Professional development and training support Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Data Analyst, Forecasting in California (USA). We are seeking a Data Analyst, Forecasting to support data-driven decision-making and help shape business strategy through insightful analysis. This role is integral to analyzing and interpreting data to deliver actionable insights that drive marketing, sales, and operational decisions. You will develop forecasts, build dashboards, and collaborate cross-functionally to optimize business performance. The ideal candidate thrives in a fast-paced environment, has strong technical skills in SQL, Excel, and BI tools, and enjoys turning complex data into clear recommendations. This position offers the opportunity to make a measurable impact while working remotely as part of a dynamic Analytics team. Accountabilities ·         Collaborate with stakeholders to gather requirements, design data models, and develop reports and dashboards across key business functions ·         Track and report on KPIs, regularly providing insights to support business strategy and decision-making ·         Maintain consistent business logic and KPI definitions across all reporting and dashboards ·         Develop product and sales forecasts using tools such as Excel, SQL, R, and Tableau ·         Proactively identify trends, opportunities, and potential areas for business optimization ·         Partner with other Analytics team members on cross-functional projects as needed ·         Contribute to ad hoc reporting and data projects to support organizational initiatives Requirements ·         2–3+ years of experience in SQL, business intelligence, and data warehousing; forecasting experience strongly preferred ·         Experience in Ecommerce, CPG, Retail, or other consumer products industries is a plus ·         Advanced proficiency in Microsoft Excel and strong analytical skills ·         Expertise with data visualization tools such as Tableau, Looker, or PowerBI ·         Excellent collaboration and communication skills for cross-functional teamwork ·         Detail-oriented, analytical, and motivated to solve problems efficiently ·         Ability to work independently in a remote environment while meeting deadlines Benefits ·         Competitive salary based on experience ·         Discretionary holiday bonus ·         Paid company holidays and flexible vacation ·         Sick leave ·         Medical, vision, and dental insurance (USA) ·         Flexible Spending Account (FSA) ·         Company-matched 401(k) retirement plan (4%) ·         Employee and immediate-family discounts on all products ·         Remote work flexibility Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1