Technical Support Specialist

BlueFlag is seeking an ambitious, senior-level Cloud Solutions Architect specializing in Azure to join our dynamic team. This opportunity is remote. As a key player in our cloud infrastructure initiatives, you'll have the opportunity to architect, implement, and optimize cloud solutions for large enterprise environments, including a cutting-edge data and analytics platform for the Department of Veterans Affairs. What You'll Do Lead cloud architecture design and solutioning for a large data and analytics platform, with emphasis on Azure-based services including Azure Databricks, Synapse Analytics, Azure Data Factory, Azure Data Lake Storage Gen2, Azure Kubernetes Service, and Azure Cognitive/ML Services. Drive the migration of large, complex workloads from the legacy warehouses and on-premises VA systems into the cloud-based platform, ensuring security, compliance, and performance optimization. Architect data ingestion, processing, and integration patterns using batch, near-real-time (GoldenGate), streaming (Event Hubs), SFTP, and API-based ingestion methods. Support data preparation, wrangling, transformation, enrichment, normalization, and integration pipelines leveraging Databricks, Synapse, and Starburst. Define and implement solution accelerators (e.g., Databricks notebooks, ingestion patterns, reporting and ML workspace templates) to support repeatable, scalable implementations across workstreams. Partner with customer success teams to support onboarding of VA customers, including migration of workgroups with extensive and complex VM/application footprints. Provide architectural guidance for system-to-system integrations using APIs, SHIR (Self-Hosted Integration Runtime), and various API frameworks. Ensure Identity and Access Management (IAM) and Role-Based Access Control (RBAC) models are consistently applied across Azure Entra (Active Directory), service principals, managed identities, and data lake ACLs. Work closely with platform engineers, data governance engineers, data management engineers, and application development teams to design, review, and improve deployment patterns. Align architecture decisions with VA security and compliance requirements, including FISMA, NIST 800-53, FIPS 199/200, VA Handbook 6500, and the VA Authority to Operate (ATO) boundary constraints. Provide architectural input into platform roadmap planning, ensuring that DevOps, initiatives, and customer projects are aligned with VA’s strategic priorities and capacity planning processes. Document all solution architectures in the platform's unified architecture framework within Confluence, ensuring traceability across enterprise, platform, data, integration, and consumption layers. Mentor engineers, data scientists, and other technical staff in cloud-native architecture best practices, automation, and data product development. Research and evaluate emerging cloud technology trends and best practices to enhance company offerings. Why Join BlueFlag At BlueFlag, we're passionate about leveraging cutting-edge technology to make a real difference. You'll be at the forefront of cloud innovation, working on projects that directly impact people's lives. We offer a high-growth, entrepreneurial environment that values fresh ideas and authentic teamwork. If you're ready to take your cloud engineering career to new heights and contribute to meaningful projects that push the boundaries of technology, we want to hear from you. Join BlueFlag and be part of a team that's shaping the future of cloud solutions! Requirements Education & Experience Bachelor’s degree in Computer Science, Information Systems, or related field. 8+ years of experience in cloud architecture, with at least 5 years focused on Microsoft Azure. Demonstrated experience leading large-scale cloud migration projects, including VM and application migrations from on-premises environments to Azure. Proven expertise in data engineering and analytics workloads, with hands-on experience in: Azure Databricks (data processing, ML pipelines, advanced analytics) Azure Synapse Analytics (SQL Pools, big data analytics, enterprise data warehouse) Azure Data Factory and Event Hubs (batch, near real-time, and streaming ingestion) Azure Data Lake Storage Gen2, Neo4J, and SQL databases Technical Skills Strong background in cloud-native solution architecture within multi-cloud environments (Azure Gov, AWS). Experience with infrastructure-as-code (Terraform, GitHub Actions) for provisioning and deployment automation. Deep understanding of data governance frameworks (Collibra, Immuta for ABAC, RBAC group models in Azure Entra). Knowledge of system security and compliance requirements in a federal environment, including NIST 800-53, FISMA, FedRAMP High, and VA Handbook 6500. Familiarity with disaster recovery, system integrity, and secure communications controls (e.g., Contingency Planning, System and Information Integrity, System and Communications Protection SOPs). Professional Skills Experience leading cross-functional teams (architecture, DevOps, data governance, application development) in a program environment. Strong client engagement skills, with ability to work directly with VA stakeholders, data providers, and consumers to translate business needs into technical solutions. Proven ability to design scalable, secure, and compliant data and analytics solutions that align with organizational strategy and regulatory requirements. Excellent communication skills to support stakeholder engagement, intake processes, and solution handoffs. Certifications (preferred) Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Data Engineer Associate or Azure Data Scientist Associate Experience with Azure security certifications (e.g., SC-100, SC-200) is a plus US Citizen: Must be a citizen of the United States. Security Clearance: Must be able to obtain a public trust clearance. Must be eligible to work in the United States. Benefits Competitive salary Generous annual leave and paid holidays Comprehensive group health and dental plans 401(k) with company match Life insurance and AD&D coverage Ongoing training and professional development opportunities

Now Hiring CDL Class A Team Drivers at Jet Cargo Express! Join us for a fulfilling career: Must Speak English! Competitive pay by CPM team drivers Work-Life Balance: 4 weeks on the road, 5 days off. Extra Time Off: Get an extra day off for each additional week on the road. AFTER FIRST 4 WEEKS CONTINUOUS DRIVING,  $1000 BONUS FOR EACH DRIVER 24/7 Dedicated Support Team Multilingual Dispatchers Top-of-the-Line Trucks Career Growth Opportunities -LOOKING TO HIRE IMMEDIATELY- Requirements: CDL Class A License MUST HAVE Minimum 1 Year OTR Driving Experience Strong Work Ethic Clean Driving Record Why Jet Cargo Express? Supportive and diverse work environment. Commitment to career goals and road safety. Join our growing family. 219-237-7777 drive4jet.com hiring@jetcargoexpress.com Click Here to Apply Now! (https://intelliapp.driverapponline.com/c/jetcargo?uri_b=ia_jetcargo_989030843) Jet Cargo Express is an equal opportunity employer. Celebrating diversity for team success. Refer a True Team Driver and Earn a $500 - $1000 Bonus! Terms and conditions apply. Job Types: Full-time, Part-time Pay: $2,000.00 - $3,000.00 per week Expected hours: No more than 70 per week JET CARGO EXPRESS LLCClick here to Apply Online

Lead the strategic design and implementation of enterprise IT architecture that support national defense missions Shape the technological foundation of a next-generation network infrastructure and digital services Drive the strategic evolution of the IT network architectures to support digital advancements, cloud-native solutions, and customer-centric platforms Lead a team of architects to deliver innovative, scalable, and secure systems that position the organization at the forefront of the telecom industry Develop and maintain enterprise architecture frameworks to support mission-critical systems, including command and control, cybersecurity, and cloud-based platforms Design and implement an enterprise architecture framework that supports scalable cloud-native solutions, AI-driven platforms, and microservices architectures Collaborate with senior DoD leadership, military stakeholders, and inter-agency partners to align IT architectures with national security objectives Evaluate and integrate emerging technologies (e.g., AI/ML, zero-trust architecture, quantum-resistant cryptography) to maintain technological superiority Establish governance frameworks to ensure compliance with federal regulations (e.g., NIST 800-53, FISMA) and DoD cybersecurity standards Develop and maintain the enterprise architecture framework, including technology roadmaps, standards, and governance processes to guide IT investments and initiatives Oversee the evaluation, selection, and integration of emerging technologies, ensuring they align with industry trends and best practices Lead architecture reviews, audits, and optimization efforts to maintain a resilient and future-proof IT infrastructure Lead ITSM initiatives (ITIL-based) to optimize service delivery, including incident management, change management, and service continuity for high-availability systems Communicate complex architectural strategies to non-technical stakeholders, including senior military officials, interagency partners, and external contractors Supervise and mentor a team of architects and engineers to foster innovation and ensure alignment with DoD’s mission-driver culture Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred ITIL v4 Foundation Certification preferred ITIL Strategic Leader Certification preferred DoDAF Certification (DoD Architecture Framework) preferred Certified Enterprise Architect (CEA) – FEAC Institute preferred Experience: 16+ years of professional experience in progressive IT Architecture 5+ years in a Chief Architect or equivalent role within a large-scale enterprise environment Proven industry experience in a chief architect role, demonstrating successful leadership of architecture teams and delivery of high-impact projects in and across multiple enterprise sectors such as Department of Defense, Public Sector, Commercial Broad technical expertise across multiple domains, including cloud computing (AWS, Azure, Google Cloud), cybersecurity, data analytics, AI/ML, DevOps, and enterprise software systems Proven experience designing architectures for large-scale enterprise systems, including cloud migrations and digital transformation projects In-depth understanding of IT service management (ITSM) frameworks and of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience leading and mentoring technical teams Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $180,000.00 - 220,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

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The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating them to the appropriate level in real-time. Expertise is needed to support mobile devices as well as desktops and laptops. We are looking to fill 1 full-time employee for our 3rd shift, and you will be on-call 1 weekend per month, which will accrue PTO. This position requires a tech-savvy person who can predict potential issues and is looking for a career opportunity that is challenging. You will be working with a large team that is responsible for architecting, building, testing, and supporting the site. You may be involved in assisting with some of these efforts. PA state government or other government experience is helpful. This position is associated with a long-term contract with excellent career-building opportunities. This is a work-from-home position. Must be dependable with a proven ability to work without direct supervision. You must reside in the United States. Laptop & communication tools will be provided. Requirements · Website monitoring includes analyzing notifications and alerts for escalation, supporting real-time and scheduled events, and ensuring all automated communications are distributed without error. · Provide support communications for customer issues. · Interface with team leadership to understand daily / weekly roles and responsibilities and provide status updates on all activities daily. · Performs quality assurance (testing) procedures to ensure error-free working products and applications. · Evaluation and analysis of digital program performance and preparation of standardized analytical reports for internal and external purposes. Job Requirements: · Ability to handle multiple tasks with changing priorities. · Ability to work in a fast-paced, deadline-oriented environment. · Shift schedule will be non-traditional working hours, including one weekend a month. · Ability to work independently to complete required tasks without direct support or supervision. · Understands basic user experience/information architecture. · Understanding of website technologies (HTML, CSS, JavaScript). · Content Management System (CMS) Experience preferred. · Ability to think critically to solve problems on the fly. · Strong analytical, prioritizing, interpersonal, problem-solving skills. A clear criminal background is necessary. U.S. permanent residency is required. Benefits 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance STD/LTD Accidental Dismemberment

About Black Spectacles  Are you a process-driven operations professional who thrives on structure, security, and keeping things running smoothly behind the scenes? At Black Spectacles, we’re proud to be the leader in our space—with the strongest brand, a thriving business, and an incredible opportunity for continued growth. As an entrepreneurial company, we’re ambitious in our plans to support the architecture community, fostering an environment where excellence, innovation, and collaboration thrive. We believe that operational success comes from discipline, documentation, and a proactive approach to compliance, security, and IT oversight—and at Black Spectacles, you’ll have the opportunity to put those into action every day. We’re seeking an Operations Manager – Compliance & Project Management to bring structure, discipline, and accountability across Black Spectacles operations. In this role, you’ll oversee compliance initiatives, vendor/IT systems, and cybersecurity readiness, while managing planning cycles, Summits, and process documentation with strong project management discipline. At Black Spectacles, you’ll benefit from: A team that lives and celebrates our values daily. Regular opportunities to see and feel the impact of your work. A fully remote work environment, complemented by semi-annual company trips to build connections. Black Spectacles has been recognized by Great Place to Work and Built In as a great place to work, by the American Institute of Architects for the national impact we’re having on the profession of architecture, and by Inc. Magazine as one of the fastest growing companies in the country. Our Ideal Teammate We’re looking for someone who: Is motivated by contributing to a mission-driven company that supports the architecture and design community. Brings project management discipline to operations and compliance work, ensuring initiatives are delivered on time and with measurable outcomes. Thrives in a hands-on role balancing compliance, operational processes, and IT/security oversight.  Takes ownership and accountability for their work. Encourages calculated risks and shares ideas in a safe, supportive environment. Takes a world-class approach to their responsibilities and values collaboration. Lives our values of excellence, innovation, and taking care of our people. Role Overview As Operations Manager – Compliance & Project Management, you’ll be responsible for ensuring Black Spectacles’ operations are secure, compliant, and well-structured. You will oversee IT systems and the full lifecycle of equipment, drive compliance initiatives, manage contracts and insurance, and support structured planning cycles. This is a hands-on, high-ownership role where you’ll collaborate closely with leadership, finance, engineering, and other departments, while holding outside vendors and agencies accountable for delivering on expectations. We offer a competitive base salary of $80,000 to $100,000, commensurate with experience and qualifications. Responsibilities Compliance & Cybersecurity Manage IT and compliance policies, cybersecurity training, and readiness for external audits (e.g., SOC2). Ensure strong internal controls and defense systems are in place. Maintain organized systems for contracts, renewals, and compliance documentation. Strategic Planning & Operating Rhythm Guide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions. Use Bloom Growth (or similar software) to track execution and progress. Enforce process documentation standards and maintain one clear operating manual for the company. Plan and execute semi-annual company Summits, including scheduling, bookings, logistics, and budgeting. IT & Equipment Management Oversee the lifecycle of company-issued laptops and devices (purchasing, shipping, set-up, secure offboarding/disposal). Coordinate with vendors for IT support, software installs/updates, and system access. Manage SaaS tools and system permissions across the organization. Requirements Proven ability to manage cross-functional projects from planning through execution, with strong attention to documentation and accountability. Experience with structured business operating systems or disciplined planning cycles (e.g., EOS, OKRs, KPIs, waterfall). 6+ years of professional experience in operations, IT, or compliance, ideally in a small–mid-sized company (Bachelor’s degree in business, operations, or a related field preferred. Demonstrated ability to manage compliance processes such as contracts and renewals. Experience with IT systems, cybersecurity practices, and equipment lifecycle management (directly or via vendors). Familiarity with external audit frameworks (e.g., SOC2) is a plus but not required. Proven strength in process documentation, enforcement, and optimization. Highly analytical and detail-oriented, with the ability to tie operations decisions to measurable impact. Comfortable working remotely and independently, with strong accountability. Ability to travel twice a year for in-person planning sessions and company events. Benefits Work From Home: Enjoy the flexibility of working remotely year-round. Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage. Savings & Retirement Plans: Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and a 401(k) plan with a company match of up to 4%. Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave. Referral Program: Earn rewards by referring top talent to our team. Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderie. If you’re ready to take the next step in your career and make a significant impact at Black Spectacles, please submit your resume and share why you’re interested in this role. We look forward to considering your application! Black Spectacles is an equal-opportunity employer.