IT Help Desk Technician

Stanbridge University is seeking a Product Coordinator to support the planning, documentation, and execution of SaaS and EdTech product initiatives. This role focuses on assisting with the early-stage planning of new features, translating requirements into actionable deliverables, and creating clear, user-friendly documentation for internal and external audiences. The ideal candidate will have experience in SaaS product workflows, an eye for detail, and the ability to organize and communicate effectively across teams. This is a full-time onsite position in Irvine, CA. Key Responsibilities: Collaborate with the Product Manager and stakeholders during the planning phase to gather ideas, research user needs, and outline proposed features before development begins. Translate early product concepts into clear user stories, acceptance criteria, and initial technical documentation. Assist in organizing and maintaining the product backlog; ensure items are scoped, prioritized, and ready for development. Coordinate with developers, UX designers, QA analysts, and IT support to track progress and resolve requirements questions. Participate in sprint ceremonies (planning, backlog refinement, product demos) as a supporting contributor. Help define user acceptance criteria and assist in UAT testing and rollout planning. Draft and maintain end-user documentation, FAQs, knowledge base articles, and training materials. Create release notes, API integration guides, and onboarding resources for new features. Track basic product usage metrics and compile reports for leadership review. Assist in planning and documenting API integrations or interoperability features (e.g., LTI tools). Qualifications: Must be able to work full-time onsite in Irvine, CA. Bachelor’s degree in Business, Communications, Information Systems, or a related field OR equivalent relevant experience. 1–3 years of experience in a product support, technical writing, or business analyst role (preferably with SaaS or web-based products). Demonstrated ability to write clear, accurate, and user-friendly product documentation. Familiarity with Agile/Scrum methodologies and tools such as Jira, Trello, or Asana. Strong organizational skills, attention to detail, and the ability to manage multiple priorities. Excellent written and verbal communication skills; comfortable working with cross-functional teams. Exposure to API-driven systems, software integrations, or EdTech/LMS platforms is a plus. Passion for delivering intuitive, accessible, and impactful digital products that support educational outcomes. Related experience may include: Associate Product Manager, Junior Product Manager, Product Management Associate, Product Manager, Product Analyst, Product Support Specialist. $65,000 – $80,000 annually, depending on education and experience. Conditions of Employment: A job-related assessment may be required during the interview process. Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted). Employment verification will be conducted to validate work experience per accreditation standards. Offers of employment are contingent upon the successful completion of a background check. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Standard office/classroom/lab or clinical setting. Duties are typically performed while sitting at a desk or computer workstation. May include time spent in skills labs or bedside environments as required by the program. Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines. Physical Demands: Regularly sits for extended periods. Physical ability to perform program- or department-related duties. Proficient in using electronic keyboards and office equipment. Effective verbal communication via phone and in person. Ability to read fine print, operate computers, and understand voices clearly. Able to lift, carry, and/or move objects weighing 10–25 pounds as needed. Employee Benefits: Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Exciting university events Seasonal motivational health and wellness challenges Work/Life Balance initiatives Onsite wellness program / Staff Chiropractor Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Institutional Values: Diversity and Inclusion: Stanbridge University’s motto, “Strength through Diversity,” reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life. Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs—ensuring students are prepared for the demands of modern healthcare practice. Community Engagement: Through initiatives such as Stanbridge OutReach, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness. Equal Opportunity Employer: Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                 Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for a cleared Database Engineer to support an Intelligence Community customer out of Bolling, AFB. Responsibilities: Provide technical expertise for database design, development, implementation, information storage and retrieval, data flow, and analysis. Develop relational and/or Object-Oriented databases, database parser software, and database loading software.• Project long-range requirements for database administration and design. Responsible for developing a database structure that fits into the overall architecture of the system under development and has to make trades among data volumes, number of users, logical and physical distribution, response times, retention rules, security, and domain controls. The DBE works primarily at the front end of the lifecycle-requirements through system acceptance testing and Initial Operational Capability (IOC). Develop requirements from a project’s inception to its conclusion for a particular business and IT subject matter area (i.e., simple to complex systems). Assist with recommendations for and analysis and evaluation of systems improvements, optimization, development, and/or maintenance efforts. Translate a set of requirements and data into a usable document by creating or recreating ad hoc queries, scripts, and macros; updates existing queries, creates new ones to manipulate data into a master file; and builds complex systems using queries, tables, Open Database Connectivity, and database storage and retrieval using Cloud methodologies. Location: On-site in Washington, DC. Salary Range: $105,000-115,000/annually. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate. Requirements Minimum 1-5 years' relevant experience Using multi-tiered systems and communication between components. Using Storage Area Networks and Network Attached Storage. Using System and Storage architecture best practices. Implementing current market solutions and the applicability to NGA dissemination. Using COTS and GOTS tools to load data into databases and into disk storage and tools to extract data from databases. Database administration to include working knowledge of: Oracle Spatial, PostgreSQL, PostGIS. Proficiency in HTML, XML, Java, JSON, and C Shell. Proficiency in Database Scripting. Preferred: Demonstrated experience with building complex formulas within Excel to extract data from DAIRS. Demonstrated experience with verbal and written communication and coordination skills to effectively work with individuals at all levels. Demonstrated experience in Cyber Operations, Intrusion Investigation, Information Assurance, or Network Forensics. Demonstrated experience in using NGA computer systems and familiarity with the Enterprise computer network. Clearance: Must possess an active TS/SCI clearance with a willingness to take a CI polygraph. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email  and request assistance.   Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.   #LI-SB2

ERP Manager - Cincinnati, Ohio, United States - ONLY LOCAL CANDIDATES WILL BE CONSIDERED We are seeking a results-oriented IT ERP Manager to manage our company's JDE EnterpriseOne ERP system and manage our IT resources. You will be responsible for the technical design, development, and support of Orchestrations within JD Edwards EnterpriseOne. This role will ensure functional designs are stable, reliable, and scalable Information Technology systems. The role is also responsible for verifying production applications are operating at optimal levels and production issues are addressed quickly and accurately. Role Responsibilities: Lead the management and configuration of JD Edwards EnterpriseOne, ensuring alignment with business requirements and industry best practices. Oversee ERP system upgrades, enhancements, and patches, coordinating with internal teams and external vendors. Collaborate with finance and other departments to understand their requirements and develop solutions within JD Edwards. Troubleshoot system issues, manage escalations, and ensure timely resolution. Ensure data integrity, security, and compliance within the ERP system. Manage and mentor the ERP support team (internal and external) providing coaching and support to help them achieve their goals and deliver high-quality results, setting performance goals and evaluating progress. Coordinate with third-party consultants for specialized support and system optimization. Stay informed about emerging trends and technologies to ensure the ERP system remains cutting-edge. Requirements Experience/Skills/Abilities: Minimum 5 years of IT Leadership role Minimum 10 years of experience supporting and developing Financial ERP systems, preferably with JDE / E1 experience Strong understanding of ERP modules, with focus on Finance and Accounting Leadership and project management experience in ERP environments. Significant experience of managing a portfolio of projects or a complex program, with the ability to manage a changing portfolio with internal and external contractors. Ability to manage vendor relationships and work cross-functionally. Excellent technical knowledge and deep understanding of JD Edwards files and relationships as background to provide advice on data integrity issues. Bachelor’s degree or equivalent combination of education and experience is required

Resource Management Concepts, Inc. (RMC) is dedicated to delivering innovative management and technology solutions to both government and commercial clients, focusing on the protection and preservation of people and the environment across the United States. Position: Senior Linux Administrator Location: Hybrid (Crane, IN) RMC is seeking an experienced Senior Linux System Administrator to support and manage critical server infrastructure for a government client in Crane, Indiana. This essential hybrid role is responsible for the comprehensive administration, maintenance, and troubleshooting of enterprise Linux-based IT systems. The position emphasizes expertise in virtualization, networking, and integration while supporting individual and team initiatives to ensure reliable and secure operations. Key Responsibilities Administer, configure, and troubleshoot Red Hat Enterprise Linux (RHEL) 8+ environments. Manage and maintain databases including Microsoft SQL, PostgreSQL, and SQLite. Oversee and maintain Splunk systems deployed on Red Hat platforms. Support Kubernetes (K3s) clusters in both production and testing settings. Administer and optimize vulnerability management tools such as Tenable.sc, Nessus, or ACAS. Provide virtualization support for VMware and Nutanix AOS/AHV. Ensure consistent and reliable LAN/WAN network performance. Diagnose and resolve hardware, software, and infrastructure issues. Enforce DISA STIG and RMF cybersecurity compliance. Monitor system health, maintain logs, and produce operational reports. Collaborate efficiently both independently and as a member of cross-functional technical teams to meet project goals. Requirements High School Diploma/GED is required. A Bachelor’s degree in an Information Technology field is preferred. Minimum of 5 years’ experience in Linux system administration, ideally with Red Hat. Proficiency in SQL Server Management Studio, Microsoft SQL, PostgreSQL, and SQLite databases. Demonstrated experience managing virtualized and physical networking environments. Practical experience with Tenable.sc, Nessus, or other vulnerability assessment tools. Strong background in VMware and Nutanix environments. Familiarity with Kubernetes (K3s) and container orchestration. Advanced troubleshooting skills across hardware, software, and network layers. Excellent written and verbal communication skills. An Active DoD Secret clearance is required to start. Must have DoD 8570/DoN 5239 IAT Level II certification (Security + CE). Preferred Qualifications Proficiency in Bash and PowerShell scripting. Understanding of DISA STIG and the Risk Management Framework (RMF). A collaborative mindset and initiative to further secure and innovate enterprise Linux environments. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $80,000 to $110,000 (annually). #LI-LL1 #IND123

About Us:  As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come. Summary: The Drop Technician 2 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the "drop." You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers. Drop Technicians are responsible for installing and terminating fiber optics, connecting them to customer premises, and ensuring proper signal quality. You will troubleshoot connectivity issues, diagnose, and rectify problems promptly, and maintain accurate records of your work. With a keen eye for detail and a commitment to customer satisfaction, Drop Technicians contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users.   Requirements Qualifications and Experience: Eligibility for US Employment without sponsorship Minimum of 21 years of age High School Diploma or GED or equivalent combination of education and experience is preferred A valid California driver's license, subject to successful verification through a DMV check, is mandatory  Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant/fiber optics Solid understanding of drop processes and GO95 codes Proficient understanding of utility markings Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs Proven knowledge of distribution operations, construction, and maintenance Experience in fiber optic splicing/termination experience a plus The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Proficiency in Spanish Language is desirable Skills: Proficient use of MS Office applications including Teams, teleconferencing applications Functional use of common office equipment, computers, and office software Ability to distinguish colors and audible tones Essential Duties and Responsibilities:   Fiber Optic Cable Installation and Maintenance: Performs placement of aerial and underground fiber optic cable on customer premises Performs installations and replacements of aerial and underground fiber drop cable Performs termination of fiber drop cable Performs installation of exterior DMARC Clam Shell Performs installations and repairs of underground conduit   Customer Support: Provides exceptional customer service during on-site visits, addressing customer inquiries and concerns professionally and courteously Equipment Operations and Site Maintenance: Operates mechanized equipment such as a bucket truck, excavators, and trencher Climbs poles up to 40 feet and operates in bucket trucks with 32’ plus ladders Manages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadways Adheres to and operates within the weight capacity limits specified by manufacturers for equipment and machinery: Bucket Truck: 350-pound manufacturers maximum load capacity   Ladders: 300-pound manufacturers maximum load capacity   Vehicle Maintenance and Travel: Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties Maintains a clean driving record as defined by the current fleet insurance underwriter Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the job Overtime, nights, and weekends may be required Safety Awareness and Compliance: Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork Understands and responds appropriately to all safety hazards and warning devices (e.g., back-up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens) Maintains awareness of potential hazards like uneven terrain, loose pets, or slippery walkways Maintains a safe distance from aggressive or unrestrained animals Maintains a safe distance from potential hazards in the work area, including loose pets, children, and other live obstacles Benefits As Part of Our Team, You Will Enjoy: 100% Employer-paid medical, dental, vision, and life for all our employees 401 (k) with 100% Employer-matched up to 4% of your annual income Generous paid time off including sick, vacation, holiday and birthday pay Free Race highspeed internet and phone service where available

Spalding, a Saalex Company is seeking a DevOps Engineer in Patuxent River, MD.  Spalding, a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services.  Spalding, a Saalex Company offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $85K-$130K (depending on experience) Work Location: This is a remote position. **On-Site Requirements: On-boarding will require 1-2 visits to Patuxent River, MD for candidates that are local to the area. Candidates out of state will be onboarded virtually. Training will be virtual and telework maximized/permitted to the greatest extent possible, however for local candidates, training/tasking may require on-site work a few hours per week. Future on-site/telework requirements/schedules may change as additional client direction is received. Essential Functions: Develops DevOps functionality for CI/CD pipeline solutions. Improves and maintains GitLab pipeline configurations. Collaborates and assists software engineers with the design, configuration, implementation, and maintenance of CI/CD pipelines. Assist with GitLab upgrades as received from the vendor (i.e. bi-weekly, monthly, etc.; requires evening support) Onboards new applications/customers to the CI/CD environment. Provides recommendations for technology advancement to streamline CI/CD tools and processes. Provides technical assistance and troubleshooting to applications and systems deployed within a DevOps CI/CD pipeline. Identifies, troubleshoots, and resolves pipeline issues. Other duties as assigned or required. Requirements Required: CI/CD implementation experience required. Design/development of DevOps pipelines experience required. BS/BA degree and 3 years related experience OR AA/AS degree and 7 years related experience OR HS and 9 years related experience. Desired: Ability to work independently in a fast-paced technical environment. Nexus experience desired. Experience with specific CI/CD related tools such as GitLab Ultimate, Nexus, DORA metrics, and Prisma Cloud (formerly Twistlock) preferred. Security Clearance:  Must be eligible to obtain a secret clearance; active or interim secret is preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education/Experience:  BS/BA degree and 3 years related experience OR AA/AS degree and 7 years related experience OR HS and 9 years related experience. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan