Escalation Analyst

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly experienced Senior Agile Program Manager to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring deep expertise in Agile program management, stakeholder coordination, and strategic planning. This role will involve leading program execution, facilitating cross-functional collaboration, and ensuring mission alignment while driving Agile best practices across multiple teams. Strong communication, executive briefing, and risk management skills are essential, along with demonstrated success managing large-scale federal programs. Primary Responsibilities: Lead program management activities across multiple Agile teams to deliver enterprise data and analytics initiatives. Develop, maintain, and track program schedules, milestones, and deliverables. Facilitate Agile ceremonies including PI Planning, Sprint Reviews, Retrospectives, and Stand-ups. Coordinate with stakeholders to define program goals, prioritize backlogs, and ensure strategic alignment. Manage program risks, issues, and dependencies while developing mitigation strategies. Provide program status updates through dashboards, executive briefings, and reports. Support strategic planning by aligning resources, technology, and funding to program objectives. Oversee technical writing, documentation, and action item tracking for leadership reviews. Serve as the primary liaison between BIT, client leadership, and cross-functional delivery teams. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s or Master’s degree in Business, Computer Science, or a related field. 10+ years of program/project management experience in IT or data-focused programs. Strong background in Agile frameworks such as SAFe, Scrum, and Kanban. Demonstrated success managing large-scale federal programs with multiple stakeholders. Proficiency with Agile tools including JIRA, Confluence, and MS Teams. Excellent communication, facilitation, and executive briefing skills. Preferred Qualifications: PMP, SAFe Program Consultant (SPC), or PMI-ACP certification. Experience supporting enterprise data and analytics initiatives in federal environments. Knowledge of portfolio-level Agile practices and governance models. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly skilled Senior Data Scientist to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in AI/ML development, advanced analytics, and automation to deliver mission-focused solutions. This role will involve providing technical leadership, developing predictive models, and collaborating with cross-functional teams to ensure analytics capabilities are scalable, secure, and aligned with enterprise objectives. Strong proficiency with Python, AI/ML frameworks, and RPA tools is required. Primary Responsibilities: Provide technical leadership on enterprise analytics and AI/ML solutions. Design, develop, and deploy machine learning models and predictive analytics. Utilize Python, Anaconda, and Jupyter notebooks for modeling and prototyping. Collaborate with Data Engineers to integrate models into scalable data pipelines. Support data governance activities including tagging, metadata management, and secure sharing. Develop RPA solutions to automate business processes. Evaluate and recommend analytics products to ensure mission alignment. Communicate findings through dashboards, data visualizations, and technical reports. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s or Master’s degree in Data Science, Computer Science, Mathematics, or a related field. 7+ years of professional experience in data science, AI/ML, and advanced analytics. Strong proficiency with Python, Anaconda, and Jupyter notebooks. Expertise in AI/ML frameworks such as TensorFlow, PyTorch, and Scikit-learn. Experience with RPA tools (UiPath, Automation Anywhere, or Python-based automation). Familiarity with Databricks, Apache Spark, and SQL. Excellent communication, documentation, and stakeholder engagement skills. Preferred Qualifications: Experience supporting federal or regulated environments. Knowledge of MLOps practices for deploying and managing ML models at scale. Background in data governance and enterprise metadata management. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a skilled Cybersecurity / Data Compliance Analyst to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in security assessments, compliance frameworks, and risk management to ensure that systems and data practices meet federal cybersecurity requirements. This role will involve supporting Assessments & Authorizations (A&A), managing POA&Ms, conducting risk assessments, and aligning cybersecurity and data governance practices across mission-critical programs. Strong communication, documentation, and stakeholder engagement skills are essential, along with hands-on experience in eMASS and federal security standards. Primary Responsibilities: Support Assessments & Authorizations (A&A) processes in eMASS. Develop, track, and manage Plans of Action & Milestones (POA&Ms). Conduct risk assessments of systems and enterprise data processes. Collaborate with system owners and engineers to ensure compliance with federal security policies and standards (FISMA, NIST, DHS directives). Document findings, recommendations, and remediation actions for leadership and stakeholders. Assist in aligning data governance and cybersecurity practices across teams. Support internal and external compliance audits and reporting requirements. Provide advisory support on data protection, metadata management, and secure data sharing. Requirements Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Cybersecurity, Information Systems, or a related field. 5+ years of experience in cybersecurity compliance, risk management, or A&A. Hands-on experience with eMASS and POA&M lifecycle management. Familiarity with NIST Risk Management Framework (RMF) and DHS/DoD security standards. Strong knowledge of FISMA, FedRAMP, and information assurance policies. Excellent documentation, analytical, and stakeholder communication skills. Preferred Qualifications: Security certifications such as Security+, CISSP, CISM, or equivalent. Experience supporting federal or regulated environments. Knowledge of secure data governance and metadata management practices. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a skilled Business Data Steward to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in data governance, metadata management, and ensuring enterprise-wide data quality and integrity. This role will involve collaborating across business and technical teams to ensure that data assets are accurate, consistent, and aligned with mission objectives. Strong communication, documentation, and stakeholder management skills are required, along with hands-on experience in governance frameworks and metadata tools. Primary Responsibilities: Serve as the primary steward for assigned data domains, ensuring compliance with governance standards. Support data tagging, metadata management, and enterprise data sharing processes. Collaborate with Data Engineers and Scientists to integrate governance requirements into pipelines and analytics products. Monitor and enforce data quality standards while identifying gaps and inconsistencies. Maintain documentation of data definitions, lineage, and usage. Provide input on enterprise data policies, standards, and best practices. Partner with business stakeholders to align data management practices with operational needs. Support audits, compliance reviews, and security requirements related to sensitive data. Requirements Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Information Systems, Data Management, or a related field. 5+ years of experience in data stewardship, data governance, or metadata management. Strong knowledge of data governance frameworks and best practices. Familiarity with metadata management and data cataloging tools. Working knowledge of SQL and ability to collaborate with technical data teams. Excellent documentation, communication, and stakeholder engagement skills. Preferred Qualifications: Experience working in federal or regulated environments. Knowledge of data quality assessment methodologies and metrics. Background in supporting enterprise data management or analytics programs. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly experienced Senior Scrum Master to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring deep expertise in Agile methodologies, servant-leadership, and cross-team facilitation within complex program environments. This role will focus on guiding multiple Agile teams, coaching Product Owners, and ensuring delivery of mission-critical solutions by fostering collaboration, accountability, and continuous improvement. Strong facilitation, conflict resolution, and stakeholder management skills are required, along with proven experience in SAFe, Scrum, and Kanban frameworks. Primary Responsibilities: Serve as Scrum Master for multiple Agile teams delivering enterprise data and analytics solutions. Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Guide teams in applying Agile principles, practices, and frameworks to maximize value delivery. Partner with Product Owners to refine backlogs, establish priorities, and define acceptance criteria. Track and communicate team progress, velocity, and impediments to stakeholders and program leadership. Foster a culture of servant-leadership, accountability, and continuous improvement. Support cross-team coordination, dependency management, and risk mitigation across the program. Collaborate with Program Management to ensure team outputs align with strategic objectives. Utilize Agile tools such as JIRA and Confluence for tracking, reporting, and transparency. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Business, IT, or a related field. 8+ years of experience as a Scrum Master or Agile Coach within IT programs. Strong knowledge of Agile methodologies including Scrum, SAFe, and Kanban. Proficiency with JIRA, Confluence, and MS Teams. Excellent facilitation, conflict resolution, and servant-leadership skills. Demonstrated ability to manage multiple teams and stakeholders in complex environments. Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or PMI-ACP certification required. Preferred Qualifications: Experience supporting large-scale enterprise data and analytics initiatives. Strong written and verbal communication skills for both technical and non-technical stakeholders. Familiarity with Agile metrics and reporting to drive performance improvements. Background in federal consulting or mission-driven environments. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.  How are we different from traditional IT companies? We are cloud focused (but we will train you up if you don’t have all the necessary skills yet). We have professional development pathways throughout the organization with accompanying training programs. We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies. We are poised for significant growth in 2025 and beyond, and need you to help us do it! We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together. Requirements Interlaced is looking to hire a full-time IT Support Technician II in the San Francisco Bay Area. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components. The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite. This is a full time position working from home to assist end users through remote sessions, via chat, phone and email and occasionally visiting our San Francisco Bay area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 8am - 5pm Pacific Time, Monday through Friday excluding holidays. Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred: Meraki Ubiquiti MacOS Windows Desktop OS Microsoft Azure AWS Google Cloud Platform Microsoft 365 Google Workspace Slack OneLogin Okta Jumpcloud  SSO SentinelOne SPF DKIM DMARC DNS Filter Datto / Backupify Comet Backup BackBlaze Zoom Microsoft Teams RingCentral Addigy JumpCloud MDM Kandji Microsoft Intune Mosyle Ideally, this candidate has a minimum of 3+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email and occasionally visiting our San Francisco Bay area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. Benefits What we offer: Starting salary between $66,000-75,000 DOE annual with quarterly bonuses FMLA Non-Exempt Medical, vision and dental benefits Cell phone and gym reimbursement 16 paid Holidays annually - 6 fixed and 10 flex 2 paid "Give Back" volunteer days annually Paid vacation and sick time 401k matching Fuel reimbursement Peer-to-peer bonus allowance New Macbook Pro, monitor, keyboard and mouse