Previous Customer Service Wanted

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Safety Officer with the Safety Department. The Safety Officer will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. We are seeking part-time Safety Officers to provide safety and welfare for the students and staff at all HCZ buildings. Safety Officers report directly to the Security Director or Program Administrator.  For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know. Requirements High School Diploma or equivalent Valid and up to date, 8 and 16 hour Security certificates; New York State Security license required Who You Are Must have related experience that required keen observation, vigilance, and continual awareness of your surroundings Must have situational awareness to quickly respond to potential threats and other problems that may arise Health level and physical characteristics suitable for security duties Must have excellent verbal and written communication skills Ability to work morning, evening, and/or night shifts Must be reliable and punctual Work with a high level of integrity and honesty Must be a team-player Must be agile and able to pivot and adapt as needed Rotate various HCZ sites as needed What You’ll Do  Serve as the person responsible for providing for the safety and welfare of students and staff at all HCZ buildings Conducts general risk assessments and identify dangerous situations in and around the school or involving students at school related activities Monitor student activity in the hallways and intervene proactively to prevent inappropriate and/or dangerous behavior Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points and verifying visitors Maintain order and compliance with the school code of conduct, policies and regulations Comply with the strict regulation against sitting down and socializing Respond promptly to the signal for calling the Security Officer Maintain incident records Present written descriptive reports for major incidents Perform other duties as assigned Schedule Must be available for a 6-day work week (morning, afternoon, overnight, and weekends) Adherence to attendance and punctuality is non-negotiable Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive.  Please take a look at our Part-Time benefits below.  Our exceptional Part-Time benefits include:  Career advancement Paid sick leave Employee referral bonus  Physical wellness discounts Commuter benefits Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) The compensation range for this position is $20 - $21 per hour. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone and Promise Academy Charter Schools does not provide work visas for candidates who require employer sponsorship to ensure work authorization in the United States. Harlem Children’s Zone is an EOE.

Full time M-F, day shift, Wheelchair Driver Position Ride Right Transportation Inc. offers paid training, sick time and competitive wages with overtime. • Applicants must have 3 years of NEMT experience • All applicants must be at least 21 years of age and have a MA Drivers License • All applicants must be able to work in the United States • Must be able to drive a large Van with Wheel Chair Lift No CDL Required • Clean driving record with no DUI/DWI's and No Suspensions • Familiarity with E. Boston, Boston, Winthrop, Revere, Chelsea, Everett, Malden is a plus • Hiring is dependent on passing a C.O.R.I. and several checks: OIG, Sex Offender and drug screening • Must be able to assist participants, some heavy lifting (25lbs) may be required • Must be flexible with schedule in relation to business needs, full time shifts available • Ability to work independently in a fast pace environment • Must be able to effectively and clearly communicate with customers and dispatchers • Bilingual is a plus, but must speak, read and write English clearly • Must have a good sense of direction and of area roadways and operate a tablet with GPS • Proper dress required, company logo shirts provided Radio's and Tablets provided for communications, Time Stamping Stops and GPS. Please bring your MA drivers license and any paperwork to apply You must be able to work in the United States

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

You are: Reliable - Dependable. Have a clean driving record. Have no criminal record. Fluent in English. Will pass drug test. Able to lift up to 40 lbs. We offer: $19/hr. driving our pickup truck or van. Business to business delivery. No passengers or residential delivery hassles. Job is delivering tires to repair shops etc. Full Time - Regular Monday to Friday hours. If you're looking for long term employment in a good work environment this could be for you. We want someone we can count on to be the face of our small growing company. Please send resume via email. Seriously, we don't interview (phone or in person) without a resume. Once your resume has been reviewed we would schedule phone call. If that goes well, we would have you in for an in person interview. We would like to hire ASAP.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Cleaners Needed from 8PM to 12:30 AM Sunday night to Friday night for a total of 27 hours per week. Cleaners will be responsible for trash removal, moping, dusting, restroom cleaning, vacuuming, etc. It is recommended that you have commercial cleaning experience but not required. Please respond with your past commercial cleaning experience if you have any. This will help you if you send a description of experience. PAY INCREASES TO $20.05 JANUARY 1ST. Union Benefits, paid sick, paid holidays, paid vacation, pension plan, legal fund. All training will be given on the site.