Customer Success Representative

🌎 Change the world. Get paid for it. At Acumen, we're on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign. 💡 About US Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families. Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services. We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful! 💼What is the job? Acumen Fiscal Agent is seeking a Quality Compliance Manager to join our dedicated team. In this role, you will be responsible for overseeing the organization's compliance with quality standards and regulations, ensuring that all processes and services meet or exceed established benchmarks. You will develop, implement, and monitor quality assurance programs, perform regular audits, and provide guidance to staff on compliance matters. The ideal candidate will possess strong analytical skills, a solid understanding of regulatory requirements, and exceptional leadership abilities. This is a vital role in ensuring that Acumen remains a trusted provider of fiscal agent services, and you will play a key role in fostering a culture of quality and compliance across the organization. Responsibilities Develop and implement quality assurance policies and procedures. Conduct regular audits and assessments to ensure compliance with regulatory standards. Monitor and analyze quality performance metrics and provide recommendations for improvement. Provide training and support to staff on compliance requirements and quality assurance practices. Prepare reports for management detailing compliance status and improvement initiatives. Collaborate with other departments to address compliance issues and enhance service delivery. Stay current with industry regulations and best practices related to quality compliance. Requirements Bachelor’s degree in Public Policy or other related field or equivalent years of experience 3 years’ experience with Medicaid, State and Federal funding regulations Knowledge and experience conducting Medicaid audits, review of legal documents, and regulation analysis Skilled in the use of process improvement tools and methodologies Skilled in managing multi-faceted projects across multidisciplinary teams in organized and cost effective manners, using Project management techniques, tools and the model for improvement framework Knowledge of statistics, data collection, analysis, and data presentation Excellent interpersonal communication and problem-solving skills Knowledge of federal and state laws and regulations, and accreditation standards Proven success interacting with customers, peers, senior management and other functional areas to assure the best quality systems are in place and being adhered Benefits ♥️What's in It for You? 16 paid holidays, including your birthday! We believe celebrating you is just as important as the work you do. Paid Time Off and Paid Sick Time Employee Recognition Program Employee Assistance Program Referral Program, get extra rewards for referring your friends to work with Acumen!   Paid Parental Leave Be a part of a mission driven culture where you can make a real impact Medical, Dental & Vision coverage 401(k) with company match Voluntary benefits, including Pet Insurance 💭What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day? Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together.

Now Hiring a Part-Time Caregiver in Nevada,MO Make a difference. Build connections. Love what you do. Are you passionate about helping others? Phoenix Home Care & Hospice is looking for a compassionate caregiver to support a client in the comfort of their home. This is a part-time role with benefits included. You’ll be more than a caregiver. You’ll be a friendly face, a trusted helper, and a source of comfort for someone who needs it most. What You’ll Do: Provide personal care and companionship Assist with light housekeeping and meal prep Run errands on the client’s behalf Offer support with bathing, dressing, and daily routines Why Join Phoenix? At Phoenix, our caregivers are the heart of everything we do. You’ll enjoy one-on-one time with your client and be part of a supportive team that values your work. Perks & Benefits: Weekly direct deposit Paid training Flexible scheduling Competitive pay with recently increased wages Unlimited referral bonuses Recognition and rewards Multiple medical plans and spousal insurance for qualifying employees You’re a great fit if you: Are 18+ with a valid driver’s license Have a reliable vehicle and current auto insurance Can lift 50 lbs. Can pass a background check and drug test Your New Beginning Starts Here Join a team that values compassion, honesty, and patience. Bring those values to life every day. Apply now and start your journey with Phoenix Home Care & Hospice.

TRP Construction Group, LLC with locations in Texas, North Carolina, Georgia, and Florida, is a rapidly growing striping company with career advancement opportunities. TRP is seeking a Pavement Markings Foreman to become part of our highway striping team, and to share our core values of increasing road safety of the traveling public and delivering the highest level of precision and excellence. TRP Construction Group, LLC will conduct Background Check, Motor Vehicle Record (MVR) and Controlled Substance testing prior to hire. Job Type: Full-time, Exempt Salary: Commensurate with experience                                                                                                           Requirements Job Responsibilities: ·         Lead highway striping crew to install thermoplastic, waterborne paint, epoxy and other pavement marking materials. ·         Assign work to laborers, based on material and work requirements of specific jobs. ·         Navigate to and from work sites. ·         Coordinate work with Supervisor and communicate daily progress. ·         Evaluate situations and suggest changes in working conditions and use of equipment to increase efficiency of work crews. ·         Record daily job information including labor hours, production quantities, material usage, equipment and operational data on specified forms and reports to be turned in daily. ·         Ensure layout is performed according to specifications. ·         Make sure all work follows DOT and quality guidelines, while maximizing production. ·         Make sure DOT/private inspectors and officials are satisfied with work being done. ·         Verify quantities daily. ·         Make sure pre-trip and post-trip inspection forms are filled out properly. ·         Make sure vehicles are kept clean inside and out, are in working order and properly loaded daily. ·         Control traffic passing near, in, and around work zone. ·         Monitor operations to ensure that health and safety standards are met, and crews have all the proper safety equipment (vests, hard hats, gloves, safety glasses, gloves, and boots). ·         Educate laborers in proper layout of markings. ·         Train laborers in proper use of equipment. Qualifications: ·         Self-starter with a strong work ethic. ·         Previous crew management experience in the paving industry. ·         The position will require stamina to meet demanding schedules, frequent long hours including nights, weekends, and occasional Holidays. ·         Must pass pre-employment background checks for criminal record, driving record, and controlled substance/drug testing. ·         Demonstrate mechanical aptitude and experience working with mechanics. ·         Knowledge and ability to adapt to the latest technology, including smart phones and applications. ·         Ability to adjust to changing work schedule. ·         Good interpersonal and written skills. ·         CDL Class B W/ Air Brake. (Not required) ·         ATSSA Certified Basic Flagger. Physical Requirements: ·         Regularly lift and move up to 50 pounds to 100 pounds. ·         Occasionally lift and move more than 100 pounds. ·         Regular exposure to outside weather conditions, moving equipment and machinery parts, moving traffic, fumes, and airborne particles. ·         Noise level of the work environment is moderate to loud. Availability: ·         Monday – Friday. ·         Must be able to work some nights and weekends. ·         Must be able to work overtime. ·         Must be able to travel when necessary. Benefits ·         Health Insurance ·         Dental Insurance ·         Vision Insurance ·         Life insurance ·         Short-Term Disability Insurance ·         Long-Term Disability Insurance  

Keeping Families Together is a long-term program aimed to assist DCPP involved families challenged with homelessness/housing instability putting children at risk for out-of-home placement or delaying reunification. KFT utilizes a housing-first model to work with our families in obtaining stable, subsidized housing. The program focuses on the following to help families overcome the obstacles that prevent the family unity they desire: 1) Reunification; 2) Housing Stability; 3) Vocational Counseling; 4) Substance Use Services; 5) Socialization and Self-Sufficiency; 6) Parenting Skills; 7) Strengthening Families Curriculum. Position Title: Case Manager (Job ID: 016-327) Position Type: Full Time; 40 Hours/Weekly Benefits Eligible: Yes Location: Monmouth County, NJ (Long Branch Office) Department: Keeping Families Together (KFT) Responsibilities: Assist consumers with activities of daily living, life skills and parenting through education and modeling Coaching to promote family connectedness and harmony Under supervision, provides psychosocial education for clients and their families on: mental illness, symptoms management and medication adherence, WRAP, support services and community resources available Under supervision provide crisis intervention as necessary. Requirements Bachelors Degree in Human Services Field Benefits Full Benefits 12 Paid Holidays Sick Days Personal Days Accrued Vacation Medical/Dental/Vision Company paid Life Insurance and Long-Term Disability 403B Plan with Company Match Opportunities for training/education/Continuing Education Credits Opportunities for Public Loan Forgiveness Opportunities for tuition discounts at participating educational institutions Employee discounts through LifeMart and Tickets At Work

OneTouch Direct is not your typical Call Center. Founded in 1998, we have grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing effective products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. OneTouch Direct is seeking a skilled and motivated Care Concierge to join our team remotely in San Antonio, TX. As a Care Concierge, you will be responsible for providing comprehensive support to our clients, ensuring that they receive the highest level of service possible. Your primary responsibilities will include assisting clients with their legal inquiries, coordinating services, and facilitating communication between clients and legal providers. Your attention to detail and commitment to client satisfaction will play a pivotal role in our organization's success. Key Responsibilities: Provide exceptional support to clients by accurately answering inquiries and resolving issues in a timely manner. Coordinate care services and appointments, ensuring seamless communication between clients and healthcare professionals. Maintain detailed and accurate documentation of client interactions and care plans. Assist with administrative tasks as required to support the overall operations of the Care Concierge team. Continuously strive to enhance the client experience through proactive communication and problem-solving. Requirements Bilingual experience required - (English and Spanish) Minimum of 2 years of experience in a customer service or related role. Strong verbal and written communication skills. Proficient in the use of computer systems and software, including Microsoft Office Suite. Ability to handle multiple tasks effectively in a fast-paced environment. Excellent organizational skills and attention to detail. Knowledge of healthcare services and terminology is preferred. Bachelor’s degree in a related field is a plus. Required Equipment: A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher Hardwired internet connection (ethernet) required USB headset (not wireless) with noise-canceling features Webcam (external or integrated) Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Work From Home

Description Workfit Medical Staffing is looking for a Labor and Delivery Nurse for a hospital in Ithaca, NY. This will be for Night Shift on an 8-week contract which will include every other weekend and every other holiday. 1-2 years of L&D and post parturm experience is required and travel experience is a huge plus! Start date is set at 8/21 so looking to start the process asap! Pay rate starting at $70 an hour!! Please apply or reach out to Bobby via call/text at (585) 505-4445. See requirements below, Thanks Requirements 1+ years L&D and Post Partum experience Current and unencumbered NYS RN License Up to date BLS, ACLS, PALS, through American Heart Association Physical and PPD within the last 6 months Up to date Immunizations (MMR, Varicella, HEP B) Ability to be flexible as needed to accommodate hospital needs