Customer Care Specialist

Position Overview The Vice President of Finance and Accounting is a senior leader responsible for ensuring the integrity, accuracy, and timeliness the financial operations. This role is pivotal in bridging corporate finance with property-level performance, incorporating single family property management financial practices. This role focuses heavily on financial reporting oversight, billing process governance, and cross-functional accountability, with a mandate to elevate reporting quality, tighten controls, and improve process efficiency across the organization. In addition to core accounting leadership, this position will oversee property-specific financial processes such as rent roll reconciliation, capital expenditure tracking, property-level budget adherence, and compliance with landlord-tenant financial regulations. This leader will drive system implementations, enforce best practices, and serve as a key financial partner to both corporate and on-site operational teams across the business. Managing team of 4 with 3 direct reports. Key Responsibilities Financial Reporting & Data Integrity Lead the preparation and delivery of all monthly, quarterly, and ad hoc financial reporting including property-level metrics such as occupancy performance, rent collection rates, delinquency trends, and expense-to-budget variances. Validate data inputs across systems (e.g., Yardi, Excel, CRM IQ) to ensure financial reports reflect current leasing, maintenance, and capital project activity. Develop standardized reporting frameworks to provide clear visibility into individual property performance, portfolio-wide trends, and ROI on capital improvements. Support executive leadership with custom analysis on cash flow, cost tracking, budget vs. actuals, and property-specific business unit performance. Billing Process Oversight (Accounts Receivable Function) Oversee the entire billing lifecycle, including resident billing (rent, utilities, fees) and construction/maintenance invoicing from initiation to final approval, ensuring all billable activity is captured, validated, and invoiced accurately and on time. Partner with Operations, Construction, and leasing to ensure billing triggers such as lease execution, move-ins/outs, project milestones, and service completions are clear, consistent, and well documented. Review all outgoing invoices for completeness, accuracy, and proper backup prior to release. Establish a repeatable process for approvals and finalization to maintain audit readiness and build trust with residents, owners, and vendors Monitor the effectiveness of rent collection and billing systems and collaborate on process improvements as needed. Core Accounting & Financial Operations Direct the monthly close process including rent roll reconciliation, security deposit accounting, bank reconciliations, intercompany entries, and credit card reconciliation. Approve and monitor funding requests, owner distributions, reserve transfers, wires, and internal reimbursements, ensuring proper documentation and internal control. Maintain documentation standards for all transactions to support audit preparedness, owner reviews, lender inspections, and financial transparency. Accounts Payable Oversight Oversee the full accounts payable cycle for both corporate and property-level operations, ensuring timely, accurate payment of vendor invoices, utilities, and taxes. Verify invoice accuracy against purchase orders, contracts, and property records before processing, coordinating with site teams to confirm goods/services were received. Maintain vendor compliance, including W-9 collection, insurance verification, and adherence to payment terms to preserve strong vendor relationships. Implement approval hierarchies, internal controls, and AP reporting dashboards to mitigate risk and provide portfolio-wide visibility into outstanding payables. Systems & Workflow Optimization Identify gaps in current workflows at both the corporate and property level and design scalable solutions that improve accuracy, reduce duplication, and support real-time reporting. Collaborate with Technology and Property Operations to ensure financial workflows are fully integrated into broader systems architecture. Cross-Functional Financial Leadership Serve as a financial partner to Maintenance, Construction, Property Operations, and Leasing teams to ensure alignment between property performance goals and financial targets. Align departmental workflows with financial standards and reporting objectives. Provide clarity and financial insight into initiatives such as fleet management, capital project planning, inventory systems, and vendor engagement models. Requirements Required Qualifications Bachelor's degree in Finance, Accounting, or related field; CPA preferred. Minimum of 7–10 years of progressive experience in finance and accounting, ideally in real estate or property management. Deep knowledge of GAAP, audit standards, and regulatory compliance. Experience utilizing the Yardi ERP system Strong Excel skills (pivot tables, nested formulas, vlookups, macros) Demonstrated success implementing financial systems and process improvements. Benefits Join our dynamic team and unlock a world of opportunities! We offer full-time hours with generous annual holiday pay and PTO. Our comprehensive benefits package is designed to support your well-being and includes medical, dental, vision, flexible spending accounts, commuter accounts, health savings accounts, life and AD&D insurance, Disability, Critical Illness, Accident, Hospital Indemnity, Identity Protection, Legal Services, and Pet Wellness.

We seek a dedicated 1st Shift Group Leader to join our company and oversee the Tool Room. This role is essential for ensuring the smooth operation of our manufacturing processes, the efficient operation of the tool room, and tools ready to meet daily production schedules. Responsibilities: Manage the tool room and ensure smooth operations Train and guide personnel in the proper use of the tool room equipment Work closely with the TCM to maintain adequate inventory levels Facilitate meetings to ensure a seamless transition between shifts Manage department schedules to ensure ample staffing for production support Oversee material flow in and out of the regrinding area and maintain inventory records in the ERP system Provide retraining for team members as required Assist in communicating critical tool supply updates to the internal team Ensure compliance with internal and customer-specific procedures and processes Maintain high standards of safety and good housekeeping within the tool room Make decisions within established standards and procedures Requirements Experience working in automotive manufacturing Excellent verbal and written communication skills and proficient in MS Office Excel and Outlook Knowledge of manufacturing concepts, practices, and procedures and ability to understand and create process instruction sheets Analytical and problem-solving skills Ability to work independently and with engineers, team members, suppliers, and our customer Able to manage union personnel following communication guidelines and procedures Comply with all safety guidelines to ensure a safe work environment Successfully pass the required pre-employment background check and drug screen Benefits Paid time off and holiday pay Medical, dental, and vision benefits on your 1st day of employment 401K with match after one year of employment Eligibility to participate in our Employee Stock Ownership Plan (ESOP) program after one year of employment

Who We Are and Why Join Us At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are You are a highly skilled data analytics professional with deep expertise in Power BI, Tableau, and advanced analytics. You specialize in transforming complex data into actionable insights, compelling visual narratives, and impactful business reports that support strategic decision-making. With a strong focus on innovation and agility, you thrive in dynamic environments and are passionate about leveraging data and technology to improve access to quality healthcare. Requirements Role’s Responsibilities  Collaborate with developers, engineers, and leadership to design and optimize the Databricks environment, ensuring robust governance, performance monitoring, and continuous improvement through data-driven insights. Gather and synthesize business and technical data requirements; apply best practices to deliver impactful insights and reporting aligned with strategic objectives. Analyze large-scale datasets to uncover trends, patterns, and opportunities for operational and clinical enhancements. Ensure data quality, consistency, and reliability across all analytics and reporting platforms; proactively identify and resolve data gaps or quality issues. Develop and optimize complex SQL queries to support data integration, transformation, and reporting processes. Build and manage scalable data pipelines, leveraging Databricks and Azure-based solutions including Azure Data Factory and Azure API Management. Monitor and troubleshoot data workflows to ensure smooth and efficient operations, providing technical documentation and stakeholder support as needed. Support ad-hoc reporting and data requests with a strong emphasis on accuracy, clarity, and turnaround time. Stay current with industry trends in data analytics, visualization technologies, and evolving healthcare data standards. Perform other related role's responsibilities as assigned. Knowledge, Skills & Abilities Extensive experience in data science, analytics, statistical modeling, and ETL processes. Skilled in managing and interpreting large, complex datasets to generate meaningful business insights. Experienced in Agile engineering methodologies and collaborative development practices. Proficient in Power BI, Tableau, SQL, and Python for data analysis and visualization. Advanced SQL expertise, including writing and optimizing complex queries for performance and scalability. Strong understanding of Azure cloud services and architecture, with hands-on experience in cloud-based data solutions. Practical experience with Databricks and other modern data platforms and cloud data warehouses. Excellent problem-solving abilities and strong attention to detail in both technical and analytical tasks. Effective communicator with proven collaboration skills across technical and non-technical teams. Well-versed in data governance, security principles, and best practices for enterprise data management. Education & Experience Bachelor’s degree in Computer Science, Data Science, or a related field. 3–5 years of professional experience in data analytics, data science, or related roles. Required Technical Skills: Proficient in Power BI, Tableau, and SQL, with working experience in Databricks and Python. Preferred Skills: Familiarity with Azure or AWS, particularly in solving big data challenges; experience with C# and PySpark is a plus. Experience with AI tools is highly desirable. Background in healthcare data or experience within the healthcare industry is a strong advantage. Benefits Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $140,000 - $160,000 commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-HYBRID

Keeper Security is hiring an Escalations Engineer to provide advanced technical support and consulting for enterprise customers. This role requires deep technical expertise, strong troubleshooting skills, and the ability to communicate effectively with customers and internal teams. As the final escalation point for complex and high-impact issues, you will resolve technical challenges, guide customers on best practices, and help ensure seamless deployments of Keeper’s Privileged Access Management (PAM) solutions. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job As an Escalations Engineer, you will own resolution of the most complex customer cases, serving as a bridge between customers, B2B/consumer support, and Keeper’s engineering teams. You will troubleshoot advanced issues across Keeper’s platform, including Kubernetes, containerization, SSO/SCIM provisioning, and cloud integrations. Beyond solving escalations, you will contribute to improving product quality, advocate for customer needs, and help shape scalable escalation processes. Your goal is to not only resolve escalated cases efficiently but also empower customers to realize the full value of Keeper’s solutions. Responsibilities Provide expert-level support for Keeper’s Enterprise and MSP customers, managing escalations from Tier 1 and Tier 2 teams Troubleshoot complex issues across Keeper’s platform, including Kubernetes deployments, containerization, SSO/SCIM provisioning, Active Directory, and PAM integrations Act as the final escalation point for high-impact, time-sensitive cases, ensuring resolution within SLA commitments Engage directly with customers via email, video calls, and screen-sharing, providing personalized technical assistance Collaborate with Engineering, QA, and Product teams to resolve defects and advocate for customer-driven feature improvements Design and implement temporary workarounds when permanent fixes are pending, ensuring continuity of customer operations Contribute to technical documentation, tooling, and knowledge base resources to improve support efficiency Partner with the Escalations Engineering Team Lead to develop escalation processes, optimize troubleshooting workflows, and define support strategies Requirements 5+ years of experience in technical escalations, systems engineering, or advanced support roles Strong expertise in Kubernetes and containerization (Docker, cloud containers) Deep knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM) Proficiency with Active Directory, SSO (SAML 2.0), and SCIM provisioning Experience with cloud platforms (AWS, Azure, GCP) Excellent problem-solving and analytical skills, with the ability to quickly dissect and resolve complex issues Strong interpersonal and communication skills, with the ability to consult directly with enterprise customers Preferred Qualifications Experience with identity providers such as Okta and Entra ID, including Conditional Access Policies Background in security, IAM, or other enterprise SaaS solutions Prior experience working in high-security or compliance-driven environments (FedRAMP, IL5, SOC 2) Familiarity with Keeper’s platform and tools Ability to adapt quickly in a dynamic environment and mentor others in escalation processes Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Keeper Security is hiring Senior Systems Engineers to support and expand our Privileged Access Management (PAM) solutions. These are highly technical, customer-facing roles where you will design, troubleshoot, and optimize deployments while also engaging directly with enterprise clients. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job As a Senior Systems Engineer, you will combine deep technical expertise with strong customer-facing skills. You’ll troubleshoot complex deployment and configuration issues, consult with enterprise customers on best practices, and collaborate with internal product and engineering teams to drive continuous improvement. Kubernetes, container orchestration, and PAM/IAM integrations will be central to your work. Your goal is to not only resolve escalated cases efficiently but also empower customers to realize the full value of Keeper’s solutions. By analyzing customer problems you will dissect whether the issue is a functional gap or a product defect.  Responsibilities Provide expert-level technical support and consulting for Keeper’s Enterprise and MSP customers Design and optimize deployments of Keeper PAM, Keeper Connection Manager (KCM), and Keeper Secrets Manager (KSM) Troubleshoot complex product and integration issues, including Kubernetes, SSO/SCIM provisioning, Active Directory, and cloud services Engage directly with customers via email, video calls, and architecture reviews to deliver high-quality support and solutions Collaborate with Product, Engineering, and QA teams to escalate and resolve product defects, and advocate for enhancements Create internal documentation, tooling, and knowledge base content to improve support efficiency and customer self-service (Lead potential) Mentor junior engineers, guide technical strategy for PAM systems engineering, and support customer-facing escalations Requirements 5+ years of experience as a Systems Engineer or in a similar technical consulting/support rol Strong expertise with Kubernetes and containerization technologies (Docker, cloud containers) Deep knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM) Experience with Active Directory, SSO (SAML 2.0), and SCIM provisioning Strong background in networking (TCP/IP), virtualization (ESXi, Hyper-V), and cloud technologies (AWS, Azure) Excellent problem-solving skills and ability to engage directly with enterprise customers Exceptional communication and interpersonal skills Preferred Qualifications Experience with identity providers such as Okta and Entra ID, including Conditional Access Policies Prior experience working in high-security or compliance-driven environments (FedRAMP, IL5, SOC 2) Contributions to security, IAM, or Kubernetes-related open-source projects Ability to quickly learn complex systems and adapt to dynamic priorities Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

At Epignosis, we build workplace learning software that enables more than 70,000 teams worldwide to offer training to millions of people. Our portfolio of tools can be used by organizations of any size and includes TalentLMS - a zero-overhead cloud LMS, eFront - an enterprise LMS, TalentCards - a mobile app for training the deskless workforce, and TalentHR - a lightweight HRIS to manage people ops. We are competing with the world’s top eLearning solutions and we aim at becoming world’s #1. We're on a mission to democratize training by developing simple, accessible, and affordable software. We count 12.000+ companies as customers and with more than 11 million users logging in to use our platforms, we are a much-loved global leader in learning tech. At home, we are quickly becoming one of the largest SaaS companies to come out of Greece. As a Sales Development Representative, you’ll be the first point of contact for outbound leads, building our prospective customer pipeline through email and phone outreach. You’ll create opportunities for Sales Executives and, within a few quarters, begin closing your own small business deals. We invest in your career growth; most SDRs move into Sales Executive or Customer Success roles, giving you the chance to shape a rewarding career in tech. Responsibilities As a Sales Development Representative, you will: Identify and research target accounts using modern sales data tools Conduct cold outreach via phone, email, and social channels to generate new pipeline Engage prospects with compelling messaging tailored to their business needs Qualify leads against defined criteria before handing off to Account Executives Maintain accurate records of prospect interactions and progress in CRM (Salesforce) Collaborate with marketing and sales teams to refine outbound messaging and campaigns Consistently achieve activity metrics (calls, emails, meetings booked) Stay up to date on product knowledge, industry trends, and competitive landscape Requirements To be successful in this role as a Sales Development Representative, you should: 1–2 years of sales or business development experience (B2B SaaS preferred) Strong communication and active listening skills Ability to learn quickly and adapt to feedback Proficiency with CRM and sales engagement tools (Salesforce, Gong, Outreach, etc.) Be comfortable working during US business hours to stay aligned with our team and customers. Nice to Have Prior outbound sales experience We also value resilience, strong communication, and comfort with high-volume outreach as equally critical for success Benefits The most important thing we offer is a safe and healthy professional environment, giving you the opportunity to work on products that positively impact millions globally. Become part of Epignosis, a diverse group of smart, fun, and GIF-loving professionals in offices worldwide, including the U.S., the U.K., Greece, and Cyprus! Our employees enjoy benefits that enhance productivity and contribute to their professional development. Apart from that, we also offer: Competitive compensation packages – because great work deserves great rewards. Professional development initiatives – we’re not just creating LMSs for others, we’re also learners ourselves! Gorgeous office space – work where you thrive, whether that’s in our beautiful HQ. A vibrant working environment – surrounded by brilliant, quirky, passionate minds.