Customer Care Specialist

Location: San Mateo County, with occasional trips to the regional office in San Francisco. Salary: $26.44 per hour, non exempt   Organization Overview  Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.    In short, we do good work.    We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.    Department Summary  Brilliant Corners partners with Health Plan of San Mateo, San Mateo County, and other community partners to provide person-centered housing services to members of the health plan. Brilliant Corners helps members identify housing opportunities in the community that meet their needs and assist them with the application process. They also assist members with applying for waitlists for rent subsidies and affordable housing. They help members move into housing and provide ongoing support with their tenancy. Brilliant Corners administers rent subsidies to qualified members.    Position Summary  This role will serve as the primary connection between clients, case management staff, service providers, and landlords/property managers. The Housing Coordinator will ensure client well-being and unit habitability by conducting weekly, monthly, and quarterly unit visits at the clients’ residence. This position is responsible for implementing a program that advocates for individuals to obtain community-based housing options with the appropriate service supports to succeed. The Housing Coordinator will be responsible for managing a caseload of 35-45 individuals with frequent and regular travel to client residences, affiliate businesses, community meetings, training workshops, and other events in the San Mateo County.    Position Responsibilities  Conduct intakes and assessments with clients residing in various types of residency throughout San Mateo County.    Work collaboratively with external multi-disciplinary teams of care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities;   Assist clients with review and understanding of lease and program agreements;   Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication  Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests;   Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request   Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients  Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Mateo County  Assist in mediation of tenant conflicts and/or other housing-related issues, and expected to handle irritated, belligerent, or upset tenants and/or landlords with calmness, diplomacy, and good social skills  Assist clients with affordable housing and low-income rental applications  Maintain Brilliant Corners housing registry database  Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants  Attend meetings as needed  Other duties related to the specifics of this program, as assigned     Professional Experience  Knowledge of supportive affordable housing in San Mateo County   Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals   Experience working in a crisis setting and ability to respond appropriately in an emergency  Requirements Knowledge, Skills, and Abilities  Knowledge of Fair Housing Laws and reasonable accommodations    Possession of a valid California driver’s license, a clean driving record, and automobile insurance   Access to adequate transportation   Basic computer knowledge, MS Word and Excel required    Flexibility required regarding scheduling and prioritizing of tasks   Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment    Ability to define problems, collect data, establish facts, and draw valid conclusions   Ability to work independently     Core Competencies  Approachability: Builds trusting relationships by being accessible, understanding, and responsive to others needs to improve services  Conflict Management: Addresses conflicts by understanding needs, employing empathetic listening, identifying underlying issues and facilitating equitable solutions that respect all parties  Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking    Organizational Values  Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.   Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.   Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.    Certificates, Licenses, and Registrations  A valid, clean CA driver’s license and a personal insured vehicle are required.     Travel Requirements  This position requires a valid driver's license and may be tasked to drive for the course of business.    Physical Requirements  Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.  Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement   Salary range for this position is $26.44-$27.76 per hour. This position is being offered at $26.44 per hour   Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records Benefits Health Care Plan (Medical, Dental, & Vision)  Retirement Plan (With 5% Match)  Life Insurance (Basic, Voluntary and AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long-Term Disability  Training & Development  Wellness Resources  Hybrid Work 

WHO ARE WE? ​ Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in. What’s in it for you? Base Salary: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience Schedule: Monday – Friday; 8am - 5pm    Awesome Company Culture! Job Description Summary We are seeking a dedicated Assistant Community Manager to support the operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, CA. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment. Key Responsibilities: Oversees the application process for new move-ins and at each recertification within established regulatory guidelines Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently  Markets vacant units in accordance with approved marketing plan Meets with and responds to resident concerns, requests, and complaints Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections Walks property daily to ensure common areas are in good condition Performs annual or more frequent inspection of units and follow ups Requirements Qualifications & Requirements: 1+ years’ experience in affordable housing property management, including knowledge of Tax Credit and Section 8 Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members Exceptional time management and problem-solving skills Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic Experience with rent collection and delinquency management Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement Ability to handle complaints and ensure community standards are upheld Strong verbal and written communication skills to interact with tenants, contractors, and local authorities Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central) Must have a valid driver's license What Will Make You Stand Out: Hands-on experience working at a Tax Credit or Section 8 multifamily community Hands-on experience with Yardi is preferred but not required Benefits Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more 401k with company match Accrued 4-weeks of paid time off (PTO) Employee Referral Program Check out our Company and Community reviews! https://www.ipgliving.com/careers https://www.ipgliving.com/resident-testimonials If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!   WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER  Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.  

BSA/AML Specialist – To $62K – Elk Grove Village, IL – Job # 3617 Who We Are The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves! We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you. The Position Our client is seeking to fill a BSA/AML Specialist role in the Elk Grove Village, IL area. The chosen candidate will be responsible for assisting the BSA Officer with compliance monitoring reviews and other special projects to measure and understand the state of regulatory compliance for the organization. As criminal activity is suspected, the BSA Specialist will start the investigation process by creating a case file and working with the BSA Officer to further investigate the customer and their actions. This position offers a competitive salary of up to $62K and a full benefits package. (This is not a remote position). BSA/AML Specialist responsibilities include: Assist with the alert workload and the monitoring for suspicious patterns/activity and fraud, conduct   suspicious activity report investigations, as well as high-risk customer/account reviews, and   Recommend when to file and not file Suspicious Activity Reports (SARs). May assist in the filing of SARs when necessary.  Conduct enhanced due diligence reviews which entails research, the gathering of documents,  composing a well-written narrative, making appropriate recommendations, and assigning appropriate risk factors.  Perform 90-day SAR follow up reviews; recommending whether continuing activity SAR should be completed.  Assist in the preparation and submission of all Currency Transaction Reports (CTRs) within the regulatory deadline of 15 days.  Ensure proper identification and adherence to the Bank’s BSA Program including, but not limited to; CIP, CDD/EDD/BO, OFAC and record keeping and retention requirements.  Ensure BSA files remain current, accurate, and well-documented.  Participate in ongoing training to maintain current knowledge of BSA/AML and OFAC regulatory requirements.  Assist in the compliance of 314(a) and 314(b) responsibilities.  Monitor potential OFAC matches and take appropriate action to escalate them when necessary.  Other duties may be assigned by the BSA Officer.  Complies with federal and state regulations and all established bank policies and procedures.  Who Are You? You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future. You also bring the following skills and experience: At least 1-2+ years of BSA/AML/OFAC compliance  Knowledge of BSA/OFAC/Fraud functions.  Acknowledge and observe strict confidentiality requirements.  Ability to research, collect, and analyze complex or diverse information.  Positive interpersonal relationship skills.  Critical thinking skills.  Ability to work independently with a high level of initiative, and to research, and problem solve. Strong analytical, communication (oral and written), and personal computer skills.  Basic knowledge of the organization’s various operating systems (Verafin & Fiserv Premier) a plus,  Excellent decision-making, analytical and investigative abilities with attention to detail and accuracy. Familiarity with Microsoft Office products The next step is yours. Email us your current resume along with the position you are considering to: resumes@symicorgroup.com

Description Are you passionate about sports, fitness, and working with kids? Amazing Athletes is hiring Youth Sports Coaches to teach fun, high-energy, multi-sport classes for children ages 18 months to 12 years in Franklin, Brentwood, Thompson Station, Spring Hill, Nashville, Fairview and surrounding areas. Also known as: Youth Sports Instructor, Preschool Fitness Coach, Kids PE Teacher, Mobile Sports Coach, or Early Childhood Enrichment Instructor. Top pay, work in the community, and IMPACT children's lives. Would you like to earn above-average pay while staying active and promoting life skills through sports? We offer on-the-job training, a flexible schedule, and performance-based incentive programs. THE COMPANY Join the Amazing Athletes team as a Youth Sports Coach! Our mission is to teach children ages 18 months to 12 years the fundamentals of a variety of sports while promoting healthy habits and a lifelong love for physical activity. As a coach, you’ll have the opportunity to make a lasting impact on the lives of young athletes in your community! THE POSITION: We are seeking energetic and enthusiastic coaches for our multi-sport enrichment program. Amazing Athletes was founded in 2003 and has grown into one of the nation’s largest multi-sport enrichment programs, with over 50,000 kids enrolled each year. New coaches can work 5–25 classes per week, earning $18/hr up to $30/hr. Our programs come with ready-made curriculums and extensive training to help you get up to speed quickly and enjoy working with the kids! WHAT MAKES OUR COACHES AMAZING They use individual attention to ensure every child experiences success They create a stress-free environment through a non-competitive, fun approach They use positive reinforcement to motivate children and celebrate progress They have a blast! Our coaches are open-minded, value feedback, and view coaching as a continuous journey All coaches attend training and follow the Amazing Athletes Coaching Manual & Curriculum THE RESPONSIBILITIES: Deliver engaging sports programs based on the Amazing Athletes curriculum Teach children basic sports skills while emphasizing teamwork and sportsmanship Travel to local preschools, daycares, and community centers to conduct classes Monitor and record each child’s progress while ensuring a safe and fun environment Build and maintain positive relationships with parents, teachers, and facility staff This part-time position offers **flexible hours—primarily in the mornings—**making it a great fit alongside other commitments. THE SCHEDULE Most classes are held during the morning and early afternoon on weekdays. The ideal candidate will have availability during some or all of the following times: Monday–Friday: 9:00 AM – 12:00 PM and 2:00 PM – 5:00 PM THE LOCATION Classes are held at various schools, parks, and recreational centers throughout the area. While assignments are typically clustered within a specific region, coaches must be comfortable traveling and should be willing to drive up to an hour for some locations. Requirements Must be at least 18 years old Must have a valid driver’s license and reliable transportation Must be willing to travel to coach at locations in Nashville, Franklin, Brentwood, Fairview, Thompson Station and Spring Hill Ideally based within 30 minutes of one or more of our service areas Must be willing to undergo fingerprinting and pass a Tennessee comprehensive background check Experience working with children or a background in sports is preferred Must have access to a mobile device for scheduling and class management Positive attitude, strong communication skills, and a passion for working with kids Desire to grow with our expanding team and make a long-term impact Must be available to start immediately, with a few hours of training each week If you're enthusiastic about promoting fitness and sports among young children, apply today to join the Amazing Athletes family! Benefits Coach referral program: Earn $100–$200 for every coach you recommend End-of-season bonus program for lead coaches Coach of the Season and Coach of the Year award Opportunities for advancement, including full-time roles and potential franchise ownership

This position will conduct open-source intelligence research to support a complex threat intelligence program. Role tasks and responsibilities Research and information gathering Conduct research across multiple venues to identify possible threats and threatening discourse surrounding our clients. Identify existing and emerging trends in negative chatter surrounding our clients. Gather information on individuals and groups posing a threat to our clients and their assets through open source, social media and deep and dark web research. When tasked, conduct research on specific topics to contribute to bespoke threat assessments. Research new sources of information and develop capabilities to collect and analyse information in support of the team’s mission. Consulting responsibilities Deliver clear and concise written analysis to contribute to the production of high-quality bespoke threat assessments. Communicate effectively to conduct peer review of intelligence outputs to support and enhance the quality of final deliverables. Requirements Practical knowledge of open-source intelligence collection and threat analysis. Ability to prepare concise written reports with strong attention to detail. Experience in directing, collecting, and analyzing information, including following leads, in order to produce timely and actionable intelligence. Practical knowledge of the dep and dark web threat landscape preferable. Preferred: Additional languages preferable, particularly Spanish and Portuguese. Competencies Demonstrates drive and determination to achieve high standards. Uses own knowledge and experience to make sound judgements. Seeks to deliver work of the highest quality. Excellent written communication. Bachelor’s degree or equivalent demonstrable experience required The base salary range for this position is $72,000-$80,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Amaze Health delivers concierge-style virtual care that feels like having a trusted “doctor friend” on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey. Join us as we transform healthcare, one patient at a time. Amaze is seeking a compassionate and skilled Patient Advocate to join our dedicated team at our Denver office. We welcome professionals who are driven by empathy, continuous learning, and delivering patient-first solutions while working collaboratively in our dynamic office environment. As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the way. This role is perfect for someone who finds purpose in helping others navigate complex systems, enjoys meaningful connections, and thrives in a collaborative, office-based environment. Responsibilities Make insurance understandable: Explain insurance coverage and costs in everyday language. Denials and appeals: Support patients through denials and appeals, managing paperwork and updates. Referrals: Coordinate referrals and prior authorizations for smooth access to care. Collaborate as a team: Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient issues. Innovate under pressure: Respond to emerging challenges with creative, patient-centered solutions that adapt to the realities and opportunities of virtual care Requirements Experience: At least 4 years working in a hospital or health insurance setting with direct experience in insurance processes, including financial counseling, patient financial services, and insurance follow-up. Certification: Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. Education: High school diploma or equivalent required; Associate’s degree preferred. Language: Bilingual (Spanish/English) strongly preferred. Key Attribute: Tech-savvy and confident, with excellent communication skills to explain details clearly and calmly in a fast-paced office environment. Workspace: Ability to maintain a professional, focused environment and manage sensitive information with care. Location: This is an in-person position at our Denver office, located in the Denver Tech Center near Bellview and I25. Regular attendance is required. Benefits An inclusive, team-driven culture where your voice is valued and collaboration is the norm. Opportunities to deepen your expertise in patient advocacy, insurance processes, and healthcare operations. A sense of mission—be part of a team that helps patients find clarity, access, and peace of mind at critical moments. A comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401(k) plan. Pay range for this position is $58,000 – $75,000 annually. If you’re ready to help patients overcome obstacles and simplify the healthcare journey, we’d love to meet you. Join us and see the difference you can make—one conversation at a time.