Concierge (PRN)

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Now Hiring: Industrial Bridge Painters – Massachusetts (Women Encouraged to Apply) We are looking for motivated individuals to join our rapid-deployment bridge painting crews across Massachusetts. If you have experience in painting or construction trades — or are eager to learn — we want to hear from you. Note: Men are also welcome to apply. State regulations require us to actively encourage female participation in this trade. Why Join Us? • Work on unique and challenging projects that keep Massachusetts moving. • Earn progressive wages through the International Union of Painters & Allied Trades Apprenticeship Program (approx. 3 years, raises every 750 hours). • Receive all necessary safety training, including working with lead-based coatings. • Be part of a supportive, skilled crew environment. Schedule & Travel • Nights and weekends are common. • 8–12-hour shifts. • Travel up to 75 miles each way (reliable transportation required). Essential Duties • Erect/dismantle scaffolding & staging. • Build paint containments using tarps & lumber. • Operate power tools (pneumatic staplers, saws, needle scalers, etc.). • Apply solvent-based coatings (brush, roller, sprayer). • Pressure-wash steel & concrete surfaces. • Handle debris cleanup, including pigeon droppings & paint waste. • Perform other general construction tasks. Requirements • Willing to join the union apprenticeship program. • Able to work nights/weekends & travel as needed. • Valid driver’s license, reliable transportation. • US citizen with valid SSN. • Physically able to lift 50 lbs. & perform manual labor for full shifts. • Pass drug test & background check. How to Apply: Send your resume and a brief note about your experience to Sharon Copp.

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

See here for all details: https://docs.google.com/document/d/1X5cwNcY91faFn9I_xf_QfOo3jwtSJhClji9_d86jiW4/edit?tab=t.0 Studio Availability The studio is open daily from 5:00 AM to midnight, offering 19 available class slots per day (a total of 133 slots weekly). Currently, only 25 of those 133 slots are filled, leaving significant availability. Please see schedule and open slots here. https://docs.google.com/spreadsheets/d/1lvJaOcdA3LXSc61aB7CgGf5rTjtjku3IbIITl5wHKHI/edit?userstoinvite=benjahminaross%40gmail.com&sharingaction=manageaccess&role=writer&gid=0#gid=0 Location Details Address: 12 E 18th St (just one block from Union Square, excellent foot traffic) Condition: Fully renovated in March 2025 ($400,000 gut renovation). Includes new flooring, lighting, furniture, bathroom fixtures, and a professionally designed interior. The space is cleaned twice daily by professional staff. Amenities & Equipment Audio: $60,000 premium sound system with excellent acoustics. Simply connect via iPhone (adapters provided) to play any playlist or track. Lighting: $40,000 customizable lighting system with full color options (natural white, warm yellow, red, green, blue, etc.) via a simple touch control pad. Equipment Provided: 50 Stakt Pro mats, 3 lb & 5 lb weights, sliders, towels, check-in area, 8 showers, bathrooms, and full lockers. Deal Structure Flexibility: Host any type of class (yoga, HIIT, mat workouts, dog yoga, candlelight sessions, etc.). Zero start-up costs. Choose your own class pricing (e.g., $20, $30, $40 per person). Profit split: 50/50. Example: A $40 class filled with 50 participants generates $2,000 in revenue. You receive $1,000. Payment is issued immediately after class. Full freedom: No investors, no long-term contracts, no commitments. Try one class, and if it doesn’t work out, you don’t have to return. Flexibility to cancel: If bookings don’t materialize, you can cancel without penalty.

Under general supervision, the Front Desk and Leasing Specialist staff plays a key role in providing exceptional service and support at Boulder Housing Partners – Golden West Community, located at 1055 Adams Circle. This position is essential to fostering a welcoming, safe, and well-organized environment for residents, visitors, and staff.   The staff member will serve as the first point of contact at the front desk, ensuring a professional and courteous experience for all. Responsibilities include greeting residents and visitors, taking payments, entering work orders, answering phones, managing incoming messages, coordinating appointments, collecting and scanning them to the appropriate staff member. The staff member will also monitor safety and security, and report issues promptly to the appropriate personnel.   HIRING RANGE AND BENEFITS:  Hiring Range: $20 - $24/hour DOQ  Applications will be accepted through October 16, 2025. We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:  Medical, dental, vision health plans.  Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.  Paid life insurance.  Employee wellness program.  Long term disability  13 paid holidays per year plus vacation and sick leave.  Summer Fridays (if applicable)  Excellent work-life programs, such as flexible schedules, training opportunities, and more.  For more info please click here.  ESSENTIAL JOB FUNCTIONS:   Serve as the first point of contact by answering phones, managing daily appointments, and assisting residents with basic needs.   Post tenant notices, respond to inquiries, and direct visitors/applicants to appropriate staff or departments. Help customers navigate available housing options.   Maintain a professional and courteous relationship with residents and visitors, fostering a welcoming environment.   Collaborate with other Boulder Housing Partners (BHP) staff to ensure a safe and supportive environment for all residents.  Consistently enforce BHP policies and procedures, ensuring compliance and fairness.   Complete all required shift tasks and document pertinent information using verbal and written communication.   Enter data into systems such as Yardi, Survey Monkey, Excel, File Vision, Outlook, and Word as needed.   Assist with informing residents about activities as shared by Resident Services (RS).   Perform property management tasks, including collecting renewal paperwork, entering data into Yardi, and supporting leasing efforts as requested.   Take proper safety precautions, anticipate potential hazards, and act proactively to prevent accidents. Ensure the safety of self, others, and equipment.   Work collaboratively with the BHP team to address systemic issues, share feedback, and implement solutions to improve processes.   Maintain a high level of professionalism, integrity, and customer service, addressing questions and concerns with empathy and respect.   Participate in professional development and adhere to workplace policies, including attendance and attire standards.   Actively support and uphold BHP’s mission and values. Optimize resources, comply with all BHP policies, and contribute to creating an inclusive and respectful workplace.  Perform related tasks as assigned by management to meet organizational needs.   REQUIRED QUALIFICATIONS:    One year of exemplary customer service experience in a fast-paced, multi-tasking environment, with strong written and spoken communication skills. Demonstrated ability to work effectively with diverse populations, including seniors, individuals with disabilities, and people from various ethnic backgrounds. Proficiency in time management, organization, and a willingness to learn new software systems are essential. Must be adaptable, maintain a positive attitude while handling various tasks and schedules, and exhibit professionalism, integrity, and the ability to collaborate effectively with others. Boulder Housing Partners values employees who communicate courteously and responsively with the public and colleagues, are sensitive to diversity and inclusivity, provide efficient and effective service, act with integrity, and take accountability for their actions.    COMPETENCIES:   Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situations and with people who have different styles.   Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.   Dealing with Ambiguity – Can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty.   Self-Knowledge – Is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits.   Drive for Results - Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom-line oriented, steadfastly pushes self and others for results.    Organizing – Can marshal resources (people, funding, material, support) to get things done, can orchestrate multiple activities at once to accomplish a goal, uses resources efficiently and effectively, arranges information and files in a useful manner.   Customer Service – Provides exemplary customer service to applicants, residents, community partners, and co-workers.    Communication Skills - Able to convey verbally and in writing complex information in a professional, clear, and concise fashion using correct grammar and punctuation.  Able to navigate conflict and have difficult conversations with staff, peers, and residents.  Understands and practices the principles of active and effective listening.  Strives to constantly improve communication skills. High level of attention to detail and accuracy.   Time Management - Strong organizational and prioritization skills. Practices regular, predictable attendance. High level of attention to detail and accuracy. Self-motivated, proactive, and resourceful.    CHAIN OF SUPERVISION:   TITLE OF IMMEDIATE SUPERVISOR:  Senior Property Manager  TITLE(S) OF POSITIONS OVER WHICH THIS POSITION HAS DIRECT SUPERVISION:  None    MACHINES AND EQUIPMENT USED IN WORK INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:   Personal vehicle, personal computer, telephone, photocopy machine, facsimile machine, and calculator.    WORKING CONDITIONS:  Physical Demands:  This position works in an office setting and is primarily sedentary, requiring the individual to sit for 8 or more hours per day. Work involves frequent use of hands and eyes for computer operation, data entry, and office equipment; vision to read, record, and interpret information; and verbal and auditory abilities to communicate with employees, vendors, and residents. The role may occasionally involve lifting and carrying materials up to 30 pounds, walking short distances, or standing for brief periods. Mental and cognitive demands include attention to detail, accuracy, problem-solving, meeting deadlines, and handling multiple priorities.  Work Environment:  Work is performed at a desk in a clean, comfortable, and generally quiet office environment, with frequent computer use and regular interaction with staff and community partners. Occasional interruptions and deadlines are part of the work.  The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.   

Candidates must be able to read, write, and speak Spanish with a high degree of accuracy and understanding. A Spanish language proficiency test would be required before performing the work needed. Location: New York, NY (In-person assignments within a two-hour radius of USCIS field offices) Hours/Schedule: Each attorney or interpreter will be required to attend interviews in person, with approximately 5 hours per assignment: Concurrent employment permitted Training:Attorneys: 1 week (40 hours) Interpreters: 2 weeks (80 hours) Pay:Attorneys: $60+/hour, depending on experience Translators: $40-50/hour, depending on experience Requirements: InterpretersFluent in English and Spanish 6+ months of professional interpreting experience (legal background not required) Proficiency in note-taking techniques AttorneysFluent in English and Spanish J.D. degree from an ABA-accredited law school; active bar membership in good standing Strong client-facing skills, with the ability to guide clients through challenging experiences Immigration law or mock trial experience preferred, but not required Interested candidates are encouraged to apply with an updated resume in Wordformat. Please ensure your resume includes all relevant experience, licensure (if applicable), and location (city, state, and zip code). Resumes that do not reflect this information may not be considered. We look forward to working with you! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)