Workable
Backend Systems Integration Engineer (OMS / ERP / Shopify)
Backend Systems Integration Engineer (OMS / ERP / Shopify)
tarte cosmetics is seeking an experienced Backend Systems Integration Engineer to join our Order Management Systems (OMS) team. This full-time role is responsible for ensuring the seamless flow of data between our Shopify Direct-to-Consumer (D2C) storefront and backend systems including ERP, Vertex (tax), and ESW (international logistics).
The ideal candidate is a systems-minded troubleshooter with strong technical fluency across APIs, cloud tools, and databases. This role is highly cross-functional, partnering with Planning, Customer Experience, QA, and Engineering teams to support clean, timely, and reliable order processing.
This is a hybrid position based in New York City and requires working in our office at least 3 days per week.
Key Responsibilities
Monitor and troubleshoot order and data flows between eCommerce front-end, ERP, tax, and fulfillment systems
Investigate and resolve sync failures, webhook issues, and data mismatches using Postman, SQL, and system logs
Reprocess or replay failed API calls and validate successful resolution
Escalate, track, and document issues via Jira with clear root cause analysis
Partner with internal teams and external vendors (e.g., Shopify, Vertex, ESW) to identify and resolve integration issues
Support UAT/staging testing and monitor CI/CD pipelines during release cycles
Maintain SOPs, system documentation, and integration flow diagrams
Ensure smooth operation of critical data workflows in a fast-paced production environment
Qualifications
3–8 years of experience in technical operations, eCommerce systems support, or integration-heavy environments (e.g., WMS, OMS, ERP)
Strong proficiency in REST/GraphQL APIs (e.g., Shopify, Salesforce Commerce, Magento, BigCommerce)
Experience using AWS tools such as EC2, S3, CloudWatch, IAM, SNS, and Route 53
Proficient in SQL for querying large datasets, optimizing schema design, and tuning performance
Comfortable navigating Linux/Unix systems, retrieving logs, and using shell/SSH
Familiar with Git-based version control and collaborative development workflows
Able to read and debug scripts in JavaScript, Node.js, Python, or PHP (for troubleshooting purposes)
Experience with Jira or similar tools for issue tracking and documentation
Detail-oriented, well-organized, and thrives in cross-functional technical environments
Preferred Skills
Experience with ERP platforms like NetSuite or SAP
Familiarity with CI/CD pipelines such as GitHub Actions, Jenkins, or CircleCI
Exposure to web server troubleshooting and configuration (Apache, NGINX)
Experience working with external platforms/vendors (3PLs, tax engines, SaaS APIs)
What Sets You Up for Success
You love diving into system-level issues and tracing order data across APIs, logs, and databases
You think critically and solve problems by identifying root causes, not just symptoms
You communicate clearly with both technical and non-technical stakeholders
You stay calm under pressure and maintain precision in production environments
Our Perks
Salary range: $110,000–$125,000 (final compensation depends on experience and technical depth)
Medical, dental, vision, 401k plan & access to health and wellness programs
Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more!
Gratis, employee discount on tarte.com, team give-back initiatives
Friendly, fun, creative & collaborative work environment
Tarte is an equal opportunity employer.

New York, NY, USA
$110,000-125,000/year