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Central Auto Body is looking for the best of the best, and we don’t mind paying for it! ENTIRE FAMILY health insurance through United healthcare with eyecare and dental Is 100% paid entirely by Central Auto Body $100,000 +++ All paid holidays, vacation, and even paid day off for your birthday 401K We are looking for one Estimator, with good work ethics, and very good customer service On car wise, we are 4.9 We are looking to become 5.0 We are looking for the following qualifications: -At least three years experience with DRP’s -knowledge of CCC computers, estimating software -I CAR and a SE a big plus -but most important, a positive and personable attitude with people Please forward me your résumé And I will set up a private meeting for your interview

Position Overview As a Technical Support Specialist – Tier 1 at IntelliShift, you will become an expert in our cutting-edge solutions that blend hardware, software, analytics, and artificial intelligence across multiple industries. Your primary responsibility is to deliver exceptional customer support by resolving technical issues, documenting cases, and contributing to an improved support experience through direct collaboration with internal teams. This role is ideal for someone passionate about solving problems, improving customer satisfaction, and continuously learning in a fast-paced, evolving environment. Key Responsibilities Master the IntelliShift product suite, including vehicle hardware, cloud-based dashboards, mobile apps, and analytics platforms Provide first-line support for inbound customer inquiries via phone and email with professionalism and empathy Troubleshoot hardware/software issues and offer timely resolutions or alternatives based on established procedures Accurately document support cases in Salesforce to streamline the escalation process Ensure all case handling aligns with IntelliShift’s SLA commitments Collaborate with internal departments including Product Support, Customer Success, Account Management, and Product to maintain and improve Knowledge Base content Identify recurring issues or user friction points and escalate recommendations for product or process enhancements Contribute to a culture of continuous learning by sharing findings and participating in team knowledge-sharing sessions Requirements What You’ll Need to Succeed 1+ years’ experience in technical support, helpdesk, or related customer-facing technical roles Exposure to CRM platforms such as Salesforce or Zendesk Familiarity with SaaS, cloud-based services, or mobile applications is strongly preferred Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical users Strong interpersonal skills and a commitment to exceptional customer service Good analytical and critical-thinking skills to diagnose and resolve support issues independently Ability to adapt in a hyper-growth environment with shifting priorities and new product updates Bonus Skills (Preferred but Not Required) Knowledge of telematics, GPS tracking systems, or vehicle diagnostics Experience supporting enterprise clients or B2B platforms Exposure to ticket triaging, SLA-based support, or ITIL concepts Success Metrics TTR, TTA, Case Quality, and other metrics as assigned Accuracy and completeness of case documentation Knowledge Base contributions and reuse Collaboration with cross-functional teams for feedback and continuous improvement Benefits We offer competitive compensation, commensurate with experience; $53k-65K. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a full-time onsite role.

EPA Audio Visual, Inc. is a premier audio video integration firm based in Rockford, MN. We develop and integrate custom AV solutions to enhance productivity and improve the way people work. Specializing in design and design/build AV solutions, we provide technology upgrades for integrated multimedia presentation systems, audio systems, distributed media, video conferencing, and portable systems. This is a full-time, on-site role for an Audio Visual Technician located in the Rochester, MN area. The Audio Visual Technician will be responsible for setting up, operating, and maintaining AV systems. Daily tasks include troubleshooting issues and managing video conferencing setups. The technician will also collaborate with the team to ensure seamless AV integration and support.

Technical Engagement Network (TEN) Help Desk Technician Location: Arlington, VA Must have an active Secret Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. Node is seeking Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. Responsibilities: - Serve as the first-level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Good problem solving skills - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. - Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure - Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions - Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users Requirements Required Skills: - U.S. Citizenship - Must have an active DoD Secret clearance, TS/SCI clearance is preferred - Must be able to obtain DHS Suitability - 1+ years of directly relevant experience - Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS - Proficiency and proven capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must be able to work collaboratively across physical locations Desired Skills: - Experience with writing technical procedures and standard operating procedures - Virtualization automation and optimization - Experience with Virtual Private Networks (VPN) - Experience with virtual desktops (Citrix, VMWare) Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience. Desired Certifications: - Security+ Company Overview: Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence Our mantra is “~Simple*Secure*Speed~” in delivery of innovative services and solutions Benefits Medical Dental Vision Basic Life Long Term Disability Health Saving Account 401K Three weeks of PTO 10 Paid Holidays Pre-Approved Online Training

Job description We are a dynamic and growing Managed Service Provider (MSP) based in Fort Worth, dedicated to providing top-tier IT solutions and support to businesses across various industries. We believe in fostering talent, providing a supportive learning environment, and empowering our team members to grow their skills and careers. We are looking for an enthusiastic, driven, and customer-focused Entry-Level IT Support Technician / IT Intern to join our team. Our MSP is perfect for someone just starting their journey in IT, offering hands-on experience, mentorship, and a clear path for professional development. If you're a quick learner with a great attitude and a desire to make a real impact, we want to hear from you! What You'll Do (Responsibilities): • Provide first-level technical support to our clients via phone, email, and remote tools, resolving common IT issues. • Assist with troubleshooting hardware and software problems (e.g., desktops, laptops, printers, common business applications). • Help set up and configure new user accounts, workstations, and peripherals. • Document support interactions, solutions, and procedures accurately in our ticketing system. • Escalate complex issues to senior technicians or engineers when necessary, learning from their expertise. • Assist with network troubleshooting, patching, and basic server maintenance tasks under supervision. • Participate in special IT projects as assigned, contributing to team initiatives. • Learn and adhere to IT best practices, security protocols, and company procedures. What We're Looking For (Qualifications): • Education: Currently pursuing or recently completed an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; OR equivalent practical experience from personal projects, certifications, or self-study. • Certifications : CompTIA A+, Network+, or similar entry-level IT certifications are a significant advantage. • Technical Aptitude: A genuine interest in technology and a basic understanding of computer hardware, operating systems (Windows), and common software applications. • Problem-Solving Skills: An ability to think critically, troubleshoot logically, and find solutions. • Communication Skills: Excellent verbal and written communication skills, with a patient and professional demeanor. You'll be interacting directly with clients! • Customer Service Focus: A strong desire to help others and provide exceptional service. • Team Player: Ability to work collaboratively in a fast-paced team environment. • Reliability: Punctual, dependable, and eager to take initiative. • AI: Know how to interact with AI tools. Job Type: Full-time Expected hours: 40 per week This is a Hybrid remote on-site position. You must have reliable transportation. Fort Worth, TX 76116 (Required) Work Location: Hybrid remote in Fort Worth, TX 76116

The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly. The NOC handles all incoming tasks such as support and dispatch requests, technical systems alerts, resource coordination and interdepartmental communication, as well as resolving a portion of incoming support cases. Essential Duties and Responsibilities: Act as a point of contact for all types of service requests. Communicate directly with customers as needed. Assist in coordination of the support teams to maximum utilization and improve communication. Monitor alert systems and take appropriate action. Assist in management of the emergency process for support requests requiring escalation. Work with support technicians and management to do whatever is necessary to provide excellent service. Continuously develop technical skills by resolving a portion of incoming support cases to enable progression to a technical support role. Provide feedback on opportunities to improve process and workflow efficiency. Requirements Professional and effective written and oral communication as well as excellent interpersonal skills: such as telephony skills, active listening and customer-care. Basic computer, operating system and application knowledge. Basic understanding of networking technologies and components such as switches, routers and firewalls. Understanding of support tools, techniques, and how technology is used to provide IT services. Ability to organize and prioritize work and adapt to changes quickly. Self-motivated with the ability to work in a fast moving, team based environment. Additional Requirements Participate in after hours rotation. Must be able to lift 50lbs. Must pass a drug and background screening. Benefits Flexible Paid Time Off 401k Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance