THE CODING AND ROBOTICS CLUB IS NOW HIRING FOR THE FALL! (Bellingham)

Job Opportunity: Refrigeration Technician / Helper We are seeking a motivated and reliable Refrigeration Technician or Helper to join our team. The ideal candidate will assist with installation, maintenance, and repair of refrigeration systems while learning and growing within the trade. Responsibilities: Assist with installation and service of refrigeration systems Perform basic maintenance and troubleshooting under supervision Follow safety procedures and company guidelines Support senior technicians with daily tasks Keep work area clean and organized Requirements: Experience in refrigeration a plus, but willing to train motivated helpers Ability to lift and carry equipment as needed Strong work ethic and willingness to learn Reliable transportation to and from job sites Must be punctual and dependable

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities: • Respond to technical inquiries via chat, email, and phone in a timely and professional manner • Diagnose and troubleshoot software and hardware issues • Provide step-by-step guidance to users to resolve technical problems • Assist users with navigating our platform and utilizing its features effectively • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills • Collaborate with team members to continuously improve support processes and user experience • Document and escalate complex technical issues to the appropriate departments when necessary • Participate in training sessions to stay updated on product knowledge and technical support best practices Requirements: • No degree required • No prior experience needed; we will provide comprehensive training • Strong technical aptitude and problem-solving abilities • Excellent written and verbal communication skills • Ability to work independently and as part of a team • Reliable internet connection and a quiet workspace • Positive attitude and a willingness to learn Benefits: • Competitive hourly pay ($15-$18/hr) • Flexible work-from-home schedule • Comprehensive training program • Opportunities for growth and advancement within the company • Supportive team environment • Access to exclusive gig opportunities How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you’re the perfect fit for this role to [email@example.com]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support!

LevelDesk is an IT Managed Service Provider (MSP) focused on the small and medium business market (SMB). Our offerings include end-user computing, infrastructure, virtualization, network computing, security, and private cloud infrastructure as a service (IaaS). We are seeking a junior to mid-level technician, based in New York City. The technical support representative will be responsible for answering customer calls and providing expert guidance and advice to customers. The ideal candidate should have excellent customer service skills and feel comfortable employing these skills in a high-volume environment. The technical support representative will address customer concerns, complaints, and inquiries in a professional and compassionate manner. Representatives should also be able to explain technical aspects to customers using easy-to-understand language. While most calls will be handled remotely, you will be required to handle on-site technical issues as necessary (~20-40% of the time) in and around the five boroughs. Technology Skills we are looking for: • Microsoft server operating systems (2012 to current) • Microsoft workstation operating systems (Windows 7 to current) • Familiarity with Mac and Linux • Active directory administration • Exchange administration • Asterisk-based VoIP service • Proxmox, Azure, AWS • Microsoft Office (Windows/Mac) • Microsoft 365 and related services • Networking technologies (Ethernet, TCP/IP, VPN, 802.11, VLANs) • Mobile technologies (iOS, Android) • Backup and Antivirus strategies • Meraki networking • Ubiquiti networking Must have all of the soft skills below: • Personable • Able to explain complex topics in a simple and understandable manner • Excellent writing skills • Ambitious • Curious about science and technology • Genial and patient Benefits: • Compensation - $50,000 to $75,000 DOE • Home office set up, including laptop • Continuing education stipend available Must have a valid driver’s license, as well as authorization to work in the US. Please submit a resume and cover letter to resumes@leveldesk.com. In your cover letter, briefly explain who your favorite superhero is and why. LevelDesk is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. LevelDesk is a 100% remote company and will continue to be digital-first.

TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure. Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team! What we’re looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American Business Network Support Specialist team. This position will focus on our SMB/Enterprise product lines for our North American customer base. The Level 2 Business Network Support Engineer will serve as the secondary point of contact for any escalated network support related issues and inquiries, troubleshooting and resolving complex problems in a timely and efficient manner through live phone, chat, and Email support and updated ticket queues. Additionally, Tier 2 Business Network Support Engineers will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.  Responsibilities: Service Request reception through Call/Chat/Email/Ticket system. Collect necessary information and determine basic problems of SR. Inform customer about the service request update. Update tickets in ticketing queue. Analyzing severity levels. Provide product information and configuration support based on knowledge base and other open information sources like TP-Link website. Product recommendations based on product specifications or competitor’s products. Perform hardware RMA based on relevant SOP. Follow the troubleshooting SOP and collect relevant technical problem identification information. Provide solution based on standard internet protocols and software features. Provide feedback on Level 1 support required material absence to Level 1 Support Manager. Provide feedback on scenarios or requirements not covered by the product to additional Support Teams. Full-time in Irvine office Requirements Must have expert-level knowledge of Wired or Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). 2+ years business customer technical support experience via Chat, Phone or Email. 3+ years of experience supporting SMB/Enterprise products. At least 3 years of experience in the field of network management / support practice. Able to provide customer solutions based on requirements and TP-Link business products. Familiar with Cisco Meraki /HPE/Ubiquiti networks or other business network product configurations and troubleshooting. L3 Switch related experience preferred. Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively. Experience configuring of commercial networking products, such as firewalls, VPN routers, switches, or wireless access points. Proficiency in using Microsoft Office programs like Word, Excel, and Outlook. Experience in working in call center environments. Preferred Skills: Having working Experience in the networking industry Networking certifications (CCNA/CWNA/ACNT/CCNP/CCIE/Etc.) Familiarity with customer service processes and systems (e.g., Zendesk). Having IT working experience and familiar with Cisco Meraki /Juniper/HPE or other business network product configurations and troubleshooting. Having working Experience in the networking industry, like Cisco Meraki, HPE (Aruba), Ubiquiti Networks, etc. Education: BE Degree from an accredited college. Information technology, Computer Science, or computer engineering preferred. AE Degree with terrific Benefits Salary: $75K - $95K annually + Bonus WHAT WE'RE ALL ABOUT: TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Position Announcement Job Title: IT Help Desk Intern Department: Information & Technology Mission: Helping Our Citizens and Community to Thrive Values: Care and love for each other, education, honesty, humor, and respect. If you're eager to learn hands-on IT support, from troubleshooting devices to managing inventories, assisting staff, and staying current with tech trends, then this is the internship for you! CVTC Offers: A welcoming and inclusive workplace that prioritizes each staff members’ professional development, health, and overall well-being. This is a full-time, 36 hours per week position, competitive pay, free training and educational opportunities, that includes learning the Ahtna language and culture. Our environment is family-friendly, with cultural and wellness activities and opportunities for fun! Who We Are Seeking: The IT Help Desk Intern will be trained to monitor and troubleshoot PCs, laptops, and mobile devices using remote tools; manage equipment purchases and inventories; and ensure data security. They will learn to decommission devices, monitor system emails, and document procedures and asset changes in the organization’s wiki. The intern will maintain IT storage areas, assist staff with daily tech support, and deliver excellent customer service aligned with IT policies and best practices. They will also coordinate with vendors, support external consultants, and stay current on IT trends, security risks, and best practices through ongoing professional development. Qualifications, Education & Experience: • GED or Highschool Diploma • Exposure to IT coursework or IT Help Desk work experience is a plus • Basic computer and Windows OS knowledge a plus • IT certifications a plus (offered in training) • Strong interpersonal and teamwork skills • Able to explain technical issues to all audiences • Effective time management and deadline-driven • Strong analytical and problem-solving skills • Follows procedures and escalates issues appropriately • Thrives in fast-paced, high-pressure environments • Excellent verbal, written, and organizational skills • Detail-oriented and security-conscious • Quick learner of IT systems and tools through training or self-study Certificates and Licenses: A valid Alaska Driver’s license and the ability to be insured on CVTC’s vehicle insurance policy is a requirement of this position. Pre-Employment Drug Screening and Background Check: This position requires you to complete and pass a pre-employment state and federal background check and drug screening as a condition of employment. Hiring Preferences: As allowed in P.L. 93-638, preference for employment will be given to Alaska Native and American Indian peoples. CVTC also applies family and local hiring preferences. Visit www.chickaloon-nsn.gov/employ and select the job link to apply. Open until filled. Contact Human Resources at (907) 761-3919 or cvemployment@chickaloon-nsn.gov with any questions.

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development. We are seeking a full time Technical Services Specialist to join our best-in-class Technical Services Team. In this role, you will use your independent judgment as an expert troubleshooter, coach, and diagnostician with regard to Bevi machines. You will serve both our Direct and Partner customers via phone and email helping to ensure our machines are running at peak performance. You have a passion for providing customers with an exceptional experience, and you enjoy working with internal stakeholders to provide feedback to help drive process improvements. Must be willing to work 12pm - 8pm EST 2 days per week. Your Day to Day Assess existing troubleshooting processes, particularly those impacting the customer experience, and provide improvement recommendations on a continuous basis Routinely troubleshoot processes related to Bevi machines, including the support of non-routine failures without documented guidance Provide guidance on installations and preventative maintenance to improve the customer experience Lead troubleshooting efforts for machines via phone and email (training will be provided) Support upsell and inbound inquiries that turn into Sales leads by answering questions, providing information, and routing these to the appropriate internal team Close the loop by communicating opportunity areas back to the company via process improvements and ticket trends for our engineering teams. Help partners with contract questions and overall system usage analysis Initiate RMAs for parts that will be processed by our Quality Engineers Be the voice of the customer to deliver upon our brand promise on customer service Answer warranty questions and provide guidance on next steps Schedule proactive and reactive service calls around the country Identify areas of opportunity for our customers. Some examples may include Flavor changes Proper maintenance tips to prevent future issues Better service processes New product additions Competitive presence Requirements Ability to learn and understand hardware and software systems in order to troubleshoot effectively Proficiency in utilizing independent judgment and decision making to provide improvement recommendations to stakeholders, and to provide troubleshooting steps for Bevi’s customers Ability to multitask - answering calls, working on incoming emails, completing tickets, helping your team answer questions, and escalating feedback for internal stakeholders, , and working with internal stakeholders to drive process improvements Ensure Bevi's customers receive industry defining technical support Great attitude and willingness to go above and beyond for an exceptional customer experience Exceptional verbal support skills on the phone, strong writing skills, and a focus on thorough ticket management and throughput Move with urgency to solve problems for our customers Knowledge of CRM/ticketing systems like Zendesk, Salesforce and Netsuite a plus College degree preferred Benefits Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer 401(k) with company match Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc  Generous fully paid parental leave for both birth parents and non-birth parents Fully employer paid disability and life insurances Wellness and fitness reimbursements Monthly stipends for cell phone use and commuting costs Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terracycling, too Happy hours, team-building events, bagel breakfasts, Hero awards - and more.