Entry-Level IT Support Technician (san mateo)

Brooklyn Low Voltage Supply is a national wholesale distributor of technology products serving professional installation companies. We are committed to delivering top-quality solutions and timely technical support. As we continue to grow, we are seeking a skilled and motivated Tech Support Agent (Tier II) to join our expanding team. Position Summary: This role is ideal for a technically proficient individual who enjoys problem-solving, customer interaction, and staying current with the latest in low-voltage technology. The position offers significant growth potential for the right candidate. Key Responsibilities: Provide technical support for CCTV systems, intercoms, door phones, access control systems, and alarm panels via phone, email, Zendesk, and remote tools (e.g., TeamViewer) Troubleshoot hardware and software issues for clients, both remotely and occasionally in person Diagnose and test defective or malfunctioning hardware Document all technical support interactions, resolutions, and best practices in internal systems Collaborate with internal teams to escalate and resolve complex technical problems Required Qualifications: Technical background with previous experience or education in IT, electronics, or security systems Strong troubleshooting and diagnostic abilities Ability to learn and adapt to new technologies quickly Excellent organizational skills and attention to detail for documentation Preferred Skills: Familiarity with Microsoft Office for internal communications and reporting Knowledge of computer and IP networking fundamentals Experience with IP camera systems Zendesk or other ticketing system experience Programming experience is a plus (especially scripting for system integration or automation) Training: In-house training is available for qualified candidates who may require additional skill development.

Job Responsibilities: 1. Complete various testing tasks in the R&D center and collect testing data; 2. Complete sample testing of company raw materials and compare them with the qualified data requirements of the company; 3. Cooperate with superiors to analyze test results and provide reference suggestions 4. Participate in the development, validation, and execution of testing methods for relevant products; 5. Assist in preserving all test records, reports, and other process technical documents, etc; 6. Participate in the formulation and implementation of experimental plans related to the project, and complete experimental tasks on time; 7. Complete the maintenance and upkeep of the instruments and equipment under your jurisdiction; 8. Complete daily hygiene and cleaning of the assigned area, and comply with the management requirements of 5S management; 9. Comply with relevant national and company safety production laws and regulations, and conscientiously implement various management requirements; 10. Complete other work tasks assigned by the leader. Job requirements: 1. College degree or above, major in chemistry or chemical engineering; 2. Proactive in work, good at communication, strong sense of responsibility; 3. Proficient in languages such as Chinese and English Work location: 7150 SW Hampton St Suite C112, Tigard, OR 97223 Email：ada.mu@sixinchem.com Wechat/whatsapp:+8615151845120

I recently bought Adobe Elements expert and I am having trouble learning it. I learn best by someone next to me teaching me step by step and then writing the steps down. I am very motivated to learn, not all of it, but curtain things I'd like to do with my photos.. I you are interested or know anyone that would be I'd love to hear from you. I can pay $50 per hour for the right person. Thanks. Jeanette

About Us We are a Managed Service Provider (MSP) specializing in IT solutions for architectural firms. Our clients rely on us to support complex IT environments that include Autodesk products (AutoCAD, Revit, Bluebeam, SketchUp), Adobe Creative Suite, and Microsoft 365. We focus on delivering excellent technical support and outstanding customer service. We are currently looking for an experienced On-Site IT Support Technician to provide hands-on support for our clients on a part-time basis (two full days per week, 8 hours each day). Position Summary This role is perfect for an experienced IT professional (3–5 years) who enjoys working in a client-facing environment. The position involves on-site support, troubleshooting technical issues, assisting with network and system administration tasks, and providing excellent communication with end-users. You must be organized, proactive, and confident in handling both hardware and software issues. Key Responsibilities Provide on-site technical support for desktops, laptops, and peripherals. Troubleshoot and resolve issues related to: Autodesk (AutoCAD, Revit, Bluebeam, SketchUp) Adobe Creative Suite (Photoshop, Illustrator, InDesign) Microsoft 365 (Outlook, Teams, OneNote) Assist with basic networking and connectivity troubleshooting (switches, routers, firewalls). Support Windows environments, including domain login issues and printer setups. Perform hardware diagnostics and replacements (RAM, hard drives, etc.). Document work and updates in Zoho Desk and IT Glue. Communicate clearly with clients regarding progress and resolutions. Requirements 3–5 years of IT support experience (MSP experience strongly preferred). Hands-on experience with: Autodesk software (AutoCAD, Revit) and plugins (e.g., pyRevit). Adobe Creative Suite and Microsoft 365 troubleshooting. Windows desktop environments and basic domain administration. Basic knowledge of network troubleshooting (firewalls, switches, VPNs). Familiarity with MSP tools: Zoho Desk, IT Glue, ClickUp, Resource Guru (or similar). Excellent English communication skills (written and spoken) for client interaction and documentation. Strong problem-solving ability with logic and common sense. Reliable transportation to travel to client sites. Preferred Qualifications Experience working with architectural firms or design software environments. CompTIA certifications (A+, Network+, Security+) or equivalent experience. Familiarity with ITIL processes. Schedule & Pay 2 full days per week (8 hours per day) – flexible scheduling available. Pay: (based on experience). How to Apply Please reply to this post to apply. Include your resume and a short cover email explaining why you’re a great fit for this role.

Are you a skilled Service Technician looking for a rewarding career with competitive, performance-based pay? Do you enjoy hands-on problem-solving, working with modern equipment, and having the opportunity to travel while doing what you love? We want YOU on our team! What We Offer:• 💰 Competitive, experience-based pay + performance incentives • 🌎 Travel opportunities – see new places while you work • 📈 Career growth in a respected, growing company • 🛠️ Ongoing training and support to sharpen your skills • 🤝 A team-first culture where your work is valued • What You’ll Do: •Diagnose, repair, and maintain equipment and systems •Provide excellent customer service while in the field •Document service calls and ensure customer satisfaction •Represent our company with professionalism and pride What We’re Looking For: • Previous Service Technician or related technical experience • Strong troubleshooting and mechanical/electrical skills • Willingness to travel as needed (all expenses covered) • Valid driver’s license and clean driving record • A problem-solver with a strong work ethic 📩 Apply today and join a company that rewards hard work, values its technicians, and offers you the chance to travel while building your career. Email your Resume Please and We Will Contact You!

I need someone to help me set up a website and to market the various products I have created and copyrighted helping high school students apply to college.