Network Operations Center (NOC) Technician

Central Auto Body is looking for the best of the best, and we don’t mind paying for it! ENTIRE FAMILY health insurance through United healthcare with eyecare and dental Is 100% paid entirely by Central Auto Body $100,000 +++ All paid holidays, vacation, and even paid day off for your birthday 401K We are looking for one Estimator, with good work ethics, and very good customer service On car wise, we are 4.9 We are looking to become 5.0 We are looking for the following qualifications: -At least three years experience with DRP’s -knowledge of CCC computers, estimating software -I CAR and a SE a big plus -but most important, a positive and personable attitude with people Please forward me your résumé And I will set up a private meeting for your interview

Technical Engagement Network (TEN) Help Desk Technician Location: Arlington, VA Must have an active Secret Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. Node is seeking Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. Responsibilities: - Serve as the first-level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Good problem solving skills - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. - Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure - Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions - Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users Requirements Required Skills: - U.S. Citizenship - Must have an active DoD Secret clearance, TS/SCI clearance is preferred - Must be able to obtain DHS Suitability - 1+ years of directly relevant experience - Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS - Proficiency and proven capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must be able to work collaboratively across physical locations Desired Skills: - Experience with writing technical procedures and standard operating procedures - Virtualization automation and optimization - Experience with Virtual Private Networks (VPN) - Experience with virtual desktops (Citrix, VMWare) Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience. Desired Certifications: - Security+ Company Overview: Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence Our mantra is “~Simple*Secure*Speed~” in delivery of innovative services and solutions Benefits Medical Dental Vision Basic Life Long Term Disability Health Saving Account 401K Three weeks of PTO 10 Paid Holidays Pre-Approved Online Training

EPA Audio Visual, Inc. is a premier audio video integration firm based in Rockford, MN. We develop and integrate custom AV solutions to enhance productivity and improve the way people work. Specializing in design and design/build AV solutions, we provide technology upgrades for integrated multimedia presentation systems, audio systems, distributed media, video conferencing, and portable systems. This is a full-time, on-site role for an Audio Visual Technician located in the Rochester, MN area. The Audio Visual Technician will be responsible for setting up, operating, and maintaining AV systems. Daily tasks include troubleshooting issues and managing video conferencing setups. The technician will also collaborate with the team to ensure seamless AV integration and support.

Part time - 20 hours biweekly | Mornings Provide first-level IT support for both hardware and software issues to staff across various departments. Troubleshoot and resolve technical problems, ensuring minimal disruption to operations. Set up and configure new workstations, laptops, and peripherals for employees. Maintain an inventory of IT equipment and assist with procurement as needed. Manage user accounts, permissions, and access rights within the company's systems. Collaborate with other IT team members on system upgrades, migrations, and implementations. Document technical processes and maintain a knowledge base for common issues and resolutions. Train end-users on new technologies and provide ongoing support. Assist in maintaining cybersecurity measures and best practices for data protection. Support and maintain functional control of the company's enterprise resource planning (ERP) systems. Report system updates, incidents, and improvements to the IT Manager Requirements 2+ years of experience in IT support or a similar role. Strong knowledge of Windows and Mac operating systems, as well as common software applications. Experience with networking concepts and troubleshooting. Ability to communicate technical information clearly and effectively, both verbally and in writing. Strong problem-solving skills and customer service orientation. Familiarity with ERP systems is a plus.

Job description We are a dynamic and growing Managed Service Provider (MSP) based in Fort Worth, dedicated to providing top-tier IT solutions and support to businesses across various industries. We believe in fostering talent, providing a supportive learning environment, and empowering our team members to grow their skills and careers. We are looking for an enthusiastic, driven, and customer-focused Entry-Level IT Support Technician / IT Intern to join our team. Our MSP is perfect for someone just starting their journey in IT, offering hands-on experience, mentorship, and a clear path for professional development. If you're a quick learner with a great attitude and a desire to make a real impact, we want to hear from you! What You'll Do (Responsibilities): • Provide first-level technical support to our clients via phone, email, and remote tools, resolving common IT issues. • Assist with troubleshooting hardware and software problems (e.g., desktops, laptops, printers, common business applications). • Help set up and configure new user accounts, workstations, and peripherals. • Document support interactions, solutions, and procedures accurately in our ticketing system. • Escalate complex issues to senior technicians or engineers when necessary, learning from their expertise. • Assist with network troubleshooting, patching, and basic server maintenance tasks under supervision. • Participate in special IT projects as assigned, contributing to team initiatives. • Learn and adhere to IT best practices, security protocols, and company procedures. What We're Looking For (Qualifications): • Education: Currently pursuing or recently completed an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; OR equivalent practical experience from personal projects, certifications, or self-study. • Certifications : CompTIA A+, Network+, or similar entry-level IT certifications are a significant advantage. • Technical Aptitude: A genuine interest in technology and a basic understanding of computer hardware, operating systems (Windows), and common software applications. • Problem-Solving Skills: An ability to think critically, troubleshoot logically, and find solutions. • Communication Skills: Excellent verbal and written communication skills, with a patient and professional demeanor. You'll be interacting directly with clients! • Customer Service Focus: A strong desire to help others and provide exceptional service. • Team Player: Ability to work collaboratively in a fast-paced team environment. • Reliability: Punctual, dependable, and eager to take initiative. • AI: Know how to interact with AI tools. Job Type: Full-time Expected hours: 40 per week This is a Hybrid remote on-site position. You must have reliable transportation. Fort Worth, TX 76116 (Required) Work Location: Hybrid remote in Fort Worth, TX 76116

Description The IT Support Specialist's role is to ensure proper network and computer operations so that staff members can accomplish organizational tasks and agents can use the company’s network to conduct their business.   Given the high level of direct interaction with staff and agents requiring technical support, a strong customer service background is essential for success in this role. In this role, your duties will include network management, training our users in cyber security, manage and configure Microsoft 365 services, manage door access systems, manage the security Software, manage the Voice over IP platform, ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.  Responsibilities ·       Consulting with IT manager and other departments as required. ·       Provide support to all staff members via phone, remote connection or in person. ·       Provide support to all agents to ensure email connectivity, internet and printer access. ·       Visit all offices to provide support as needed. ·       Setup Audio and Video equipment for meetings and in conference rooms. ·       Troubleshoot email delivery issues. ·       Configure, manage and troubleshoot our cloud VOIP system. ·       Manage and configure Microsoft 365 services including SharePoint, Microsoft Teams and OneDrive. ·       Manage and keep up to date our asset management tool. ·       Manage and configure door access systems and cloud base alarm systems. ·       Setup, configure and troubleshoot desktop and laptops running Windows or Mac OS Operating systems. ·       Setup, configure and troubleshoot personal and office printers. ·       Setup emails on email clients and mobile devices ·       Record, track and document solutions for future problems ·       Manage the company's directory service platform. ·       Create and manage users and groups on other web services Including the company's directory. service platform, the antivirus platform, the asset management platform, the MDM platform, the SSO platform, the printer cloud platform, etc. ·       Backup and archive mailboxes and other data as required. ·       Configure, Manage and troubleshoot office networks. ·       Configure and upgrade printer’s cloud software ·       Configure and manage the MDM platform ·       Configure and manage the SSO platform ·       Configure and manage the ticketing system ·       Configure and manage email spam filter platform ·       Deploy training and phishing campaigns using our cyber security training platform. ·       Manage the antivirus platform and ensure all hosts are up to date. ·       Training end-users on hardware functionality and software programs. ·       Monitoring hardware, software, and system performance metrics. ·       Updating computer software, as well as, upgrading hardware and systems. ·       Keeping track of technological advancements and trends in IT. ·       Be available to provide support after hours and on weekends, as needed. ·       Perform other assignments as needed. ·       Asist Help Desk Specialist with daily operations as needed. ·       Perform other assignments as needed Requirements ·       1 year of experience as an IT support specialist. ·       Extensive knowledge of computer hardware, software, and networks. ·       Knowledgeable of Microsoft 365 services. ·       Knowledgeable of Zoom phone systems, Meraki systems, Falcon CrowdStrike platform, Fresh Service platform and Okta admin site ·       Experience in documenting processes and monitoring performance metrics. ·       Extensive application support experience. ·       Ability to conduct research into a wide range of computing issues as required. ·       Ability to absorb and retain information quickly. ·       Ability to present ideas in user-friendly language. ·       Highly self-motivated and directed. ·       Exceptional customer service orientation.     Job Type & Conditions   · Full time · Sitting for extended periods of time. · Driving using your personal vehicle to different offices · Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. · Lifting and transporting of moderately heavy objects, such as computers and peripherals. Benefits -          Medical, Dental, and Vision. -          401k -          A generous PTO and Holiday calendar. -          Start-up office environment. -          Growth potential. -          Training and development Job Type: Full-time MDLV, LLC dba ONE Sotheby's International Realty is an Equal Opportunity Employer; participates in E-Verify and conducts background checks.