Desktop Support Specialist - 304207

Position: Operations Support Technician Status: Full-time Department: Quality/Shipping and Receiving The primary responsibilities of the OST team member are to fill in for various roles within the production area, often as a substitute for absent employees. The primary purpose of this position is to maintain smooth operations across different departments. Duties and Responsibilities • Perform physical inspections for assemblies fabricated by the Production team • Review assembly paperwork and manufacturer documentation to ensure compliance and accuracy • Perform visual inspections and take measurements of received goods • Perform shipping inspections to ensure compliance with customer requirements • Review customer parts and paperwork for accuracy during the shipping approval process • Invoicing customer orders that are ready to ship • Coordinate pickup and delivery with carriers via phone and email • Labeling and packaging customer orders • Organizing, filing, and scanning shipping and receiving paperwork • Put away and/or retrieve parts as needed to fulfill customer orders • Counting parts delivered by suppliers • Perform other duties as needed Skills • Ability to take direction, meet targets and work efficiently under a supervising authority • Must be extremely detail oriented • A motivated worker who can handle delegated tasks autonomously • Should have strong interpersonal and communication skills • Desire to help in various functions of production to assist the team in meeting their goals Education and Qualifications • High school diploma or a GED • Experience of 2+ years with aerospace or in a warehouse/production environment is preferred • Must be able to participate in team meetings and work in a team environment to achieve company goals • Must be able to use telephone conferencing, e-mail, shared computer files, and other information and communication tools • Proficient with MS Office and computer functions • Must have the ability to work in a dynamic time-sensitive environment with multiple priorities Physical Demands: The employee must be able to sit or stand for extended periods with periodic breaks. Employee may frequently stand, stoop and/or walk and lift and, move up to fifty pounds. Employee must have the ability to remain calm under pressure and stress. Work Environment: The employee will normally work in a dynamic production and office environment. The noise level in the work environment ranges from quiet to moderate. Location: Olathe, KS Status: Full-time Monday-Friday Hours: 7:00 am -3:00 pm Level/Salary Range: Negotiable depending on experience. Benefits Vision/ Dental- $5 to participate in these coverages Life Insurance- Company paid Medical Insurance -The company pays $150 of the monthly premium for the employee. Paid Vacation Holiday Pay 401K- Company Matching

Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU’RE GOOD AT: Monitoring JIRA Help Desk system for work intake from problem tickets to service requests Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed Provide Tier 1-3 support in Office365, including advanced support in SharePoint Administration, InfoPath, OneDrive, Flow or Workflows, Teams and Skype for Business Providing Tier 1-3 Executive Support for our C-Suite Provide end user/new user education with a focus on collaboration tools like Office365 Provision, image, install, and maintain all laptop and virtual (VM/VDI/Citrix) workstations, for both local or remote users, along with associated peripheral devices Provides support to the team as a subject matter expert in all desktop computing environments, focusing on continuous improvement, performing root cause analysis for problem elimination, with a focus on customer service and innovation. Maintain workstation inventory and licensing inventory, including quote/purchasing and vendor management Advanced Office365 and Active Directory administration with a high focus on Exchange, Azure AD, DFS, ADFS and SSO. This position requires the ability to develop, implement and maintain AD Group Policy and InTune policy Work closely with the Director of IT Corporate Services on other projects This position has high visibility and requires the highest level of communication with strong verbal and writing skills. YOU HAVE: Bachelors or relevant work experience with industry certifications like MCSA, MCP, ITIL 8+ years of desktop services experience. 5+ years of advanced experience in Active Directory and server administration. 3+ years providing executive/C-SUITE personalized desktop support. 1+ years of desktop networking with LAN/WLAN experience. Note: If interested please send your updated resume and include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!

Our client, a leading international law firm is seeking a Project Coordinator to join their Program Management Office team. This is a permanent position with an annual salary of $80,000. The ideal candidate must be open to a flexible work schedule which can include early morning, evening and weekend hours. Position Summary As a Project Coordinator, you will support the Director of Program Management and project teams in delivering initiatives aligned with our modernization program. Your responsibilities will include tracking project plans, maintaining RAID logs, coordinating communications, and engaging with stakeholders across the firm. This role is ideal for someone who thrives in a dynamic environment, enjoys cross-functional collaboration, and has a keen eye for detail. Key Responsibilities Project Management Support • Assist in developing and maintaining project plans, timelines, and status reporting. • Create and manage comprehensive project documentation and reports. • Organize and participate in meetings, take detailed notes, and follow up on action items. Business Analysis & Documentation • Collaborate with stakeholders to gather, analyze, and document business requirements, ensuring alignment with project goals. • Develop and maintain process maps, workflow diagrams, and other documentation to support project delivery. Program Management Office Enablement • Assist the Director of Program Management with reporting, templates and tracking of projects across the portfolio. • Assist in the implementation of standards and best practices to scale across projects. • Support project intake processes and onboarding. • Assist in administering and maintaining project toolkits to project teams. Education & Certification • Bachelor’s degree in business administration, Project Management, or related field. • Active or pursuing Project Management Professional (PMP) certification, PMI-PBA (Professional in Business Analysis) or similar. • Strong organizational skills and attention to detail. • Excellent communication and collaboration skills across teams and time zones. Key Experience &Skills • Minimum of 2–3 years of experience in project management, business analyst, management consulting, and/or business administration. Must have contributed to the execution of multiple projects from inception to implementation. • Experience with project management tools such as Microsoft Project, Smartsheet, Asana, Monday, etc. • Familiarity with Waterfall, hybrid & Agile /Scrum methodologies. • Excellent communication and collaboration skills across teams and time zones. • Proactive, adaptable, and comfortable managing multiple priorities simultaneously in a fast-paced environment. • Ability to handle ambiguity and influence others to achieve common goals. • Strong relationship building and influencing skills. • Strong problem-solving and decision-making abilities. • Strong organizational skills and attention to detail.

Position Overview As a Technical Support Specialist – Tier 1 at IntelliShift, you will become an expert in our cutting-edge solutions that blend hardware, software, analytics, and artificial intelligence across multiple industries. Your primary responsibility is to deliver exceptional customer support by resolving technical issues, documenting cases, and contributing to an improved support experience through direct collaboration with internal teams. This role is ideal for someone passionate about solving problems, improving customer satisfaction, and continuously learning in a fast-paced, evolving environment. Key Responsibilities Master the IntelliShift product suite, including vehicle hardware, cloud-based dashboards, mobile apps, and analytics platforms Provide first-line support for inbound customer inquiries via phone and email with professionalism and empathy Troubleshoot hardware/software issues and offer timely resolutions or alternatives based on established procedures Accurately document support cases in Salesforce to streamline the escalation process Ensure all case handling aligns with IntelliShift’s SLA commitments Collaborate with internal departments including Product Support, Customer Success, Account Management, and Product to maintain and improve Knowledge Base content Identify recurring issues or user friction points and escalate recommendations for product or process enhancements Contribute to a culture of continuous learning by sharing findings and participating in team knowledge-sharing sessions Requirements What You’ll Need to Succeed 1+ years’ experience in technical support, helpdesk, or related customer-facing technical roles Exposure to CRM platforms such as Salesforce or Zendesk Familiarity with SaaS, cloud-based services, or mobile applications is strongly preferred Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical users Strong interpersonal skills and a commitment to exceptional customer service Good analytical and critical-thinking skills to diagnose and resolve support issues independently Ability to adapt in a hyper-growth environment with shifting priorities and new product updates Bonus Skills (Preferred but Not Required) Knowledge of telematics, GPS tracking systems, or vehicle diagnostics Experience supporting enterprise clients or B2B platforms Exposure to ticket triaging, SLA-based support, or ITIL concepts Success Metrics TTR, TTA, Case Quality, and other metrics as assigned Accuracy and completeness of case documentation Knowledge Base contributions and reuse Collaboration with cross-functional teams for feedback and continuous improvement Benefits We offer competitive compensation, commensurate with experience; $53k-65K. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a full-time onsite role.

Central Auto Body is looking for the best of the best, and we don’t mind paying for it! ENTIRE FAMILY health insurance through United healthcare with eyecare and dental Is 100% paid entirely by Central Auto Body $100,000 +++ All paid holidays, vacation, and even paid day off for your birthday 401K We are looking for one Estimator, with good work ethics, and very good customer service On car wise, we are 4.9 We are looking to become 5.0 We are looking for the following qualifications: -At least three years experience with DRP’s -knowledge of CCC computers, estimating software -I CAR and a SE a big plus -but most important, a positive and personable attitude with people Please forward me your résumé And I will set up a private meeting for your interview

Technical Engagement Network (TEN) Help Desk Technician Location: Arlington, VA Must have an active Secret Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. Node is seeking Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. Responsibilities: - Serve as the first-level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Good problem solving skills - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. - Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure - Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions - Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users Requirements Required Skills: - U.S. Citizenship - Must have an active DoD Secret clearance, TS/SCI clearance is preferred - Must be able to obtain DHS Suitability - 1+ years of directly relevant experience - Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS - Proficiency and proven capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must be able to work collaboratively across physical locations Desired Skills: - Experience with writing technical procedures and standard operating procedures - Virtualization automation and optimization - Experience with Virtual Private Networks (VPN) - Experience with virtual desktops (Citrix, VMWare) Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience. Desired Certifications: - Security+ Company Overview: Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence Our mantra is “~Simple*Secure*Speed~” in delivery of innovative services and solutions Benefits Medical Dental Vision Basic Life Long Term Disability Health Saving Account 401K Three weeks of PTO 10 Paid Holidays Pre-Approved Online Training