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Dermatology front desk manager
Job Type: Full-Time
Schedule: [ Monday–Friday, 7:45 AM – 4:45 PM]
Salary: $18-35/hour based on experience with cosmetic incentives
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About Us:
We are a well-established, patient-focused medical practice with two dedicated physicians providing high-quality care in a supportive and professional environment. We are currently seeking an experienced and organized Front Desk Manager to lead our front office operations and ensure a smooth, welcoming experience for all patients.
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Position Overview:
The Front Desk Manager will oversee daily front office operations, supervise front desk staff, manage scheduling, and serve as a key point of contact for patients and providers. The ideal candidate is proactive, detail-oriented, and experienced in a medical office setting.
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Key Responsibilities:
• Oversee daily front desk operations, ensuring efficiency and professionalism
• Supervise, train, and support front desk staff
• Manage patient scheduling, check-in/check-out process, and appointment flow
• Ensure accurate collection and verification of insurance and patient information
• Resolve patient inquiries and concerns with a focus on excellent service
• Collaborate with physicians and clinical staff for office coordination
• Maintain front office supplies and equipment
• Assist with billing support, prior authorizations, and referrals as needed
• Uphold HIPAA and patient confidentiality standards at all times
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Qualifications:
• 2+ years of experience in a medical office front desk or management role
• Strong knowledge of medical terminology, insurance verification, and EMR systems (e.g., Athenahealth, eClinicalWorks, or similar)
• Excellent communication, organizational, and interpersonal skills
• Ability to multitask and lead in a fast-paced environment
• Professional demeanor and a patient-centered mindset
• High school diploma or equivalent required; additional healthcare admin training or certifications a plus
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Benefits:
• Competitive salary
• No nights or weekends
• Cosmetic treatments at discounts
• Opportunities for professional development
• Supportive and collaborative work environment
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To Apply:
Please submit your resume and a brief cover letter outlining your qualifications and experience
467 Sandalwood Ct, Encinitas, CA 92024, USA
$18-35/hour
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