Globality BID- .NET Python Full Stack DeveloperWLK TX

Job Title: Lead Java + PySpark Developer Location: Dallas TX, Pittsburgh PA, Cleveland OH Job Summary: Incedo is seeking a skilled and experienced Java + PySpark Developer to join its data engineering team. The ideal candidate will work on scalable data pipeline development, data integration, and backend microservices, contributing to analytics and business insights platforms. Key Responsibilities: Design, develop, and maintain scalable data processing pipelines using PySpark on big data platforms like Hadoop or Databricks. Build and enhance Java-based microservices/APIs to support data ingestion and transformation. Collaborate with data scientists, data analysts, and architects to deliver high-quality, secure, and performant solutions. Optimize data workflows and troubleshoot performance bottlenecks. Participate in code reviews, design discussions, and provide technical leadership when needed. Implement data validation, quality checks, and error-handling mechanisms. Ensure adherence to data security and compliance standards within financial environments

REL Acoustics, a United Kingdom–based manufacturer of award-winning high-end sub-bass systems and subwoofers for use in two-channel and home theatre systems for over 20 years, is seeking to hire a Technical Customer Service Representative. This full-time position with benefits is located at REL Acoustics’ U.S. headquarters in Berkeley, California. The primary focus of this position is to deliver world-class customer service and technical support to REL customers and dealers via telephone, email, chat, and forums. The representative will help troubleshoot installation and product performance questions, ensuring customers achieve the best possible listening experience. REL provides thorough technical training on our products, giving the candidate the tools to be successful. In addition to supporting customers, the role includes hands-on responsibilities such as inventory management, order processing, quality testing, and shipping/receiving of subwoofers and parts. A successful candidate will be flexible, detail-oriented, and able to thrive in a fast-paced environment. Strong written and verbal communication skills, a passion for helping people, and an appreciation for quality high-end products are essential. Candidates must be able to work well under pressure, complete daily tasks with minimal supervision, and follow established processes to ensure consistent customer satisfaction. Duties & Responsibilities Customer Experience & Technical Support • Provide exceptional customer service while troubleshooting setup, installation, and product performance issues. • Guide customers through best practices for integrating REL subwoofers into their systems. • Diagnose potential technical issues and determine when replacement parts or repairs are needed. • Respond to inquiries from audiophiles and passionate customers with professionalism and empathy. • Escalate complex or high-value opportunities to the Director of Sales or leadership. • Guide customers and dealers through the entire service process, ensuring clear updates, proactive communication, and a positive experience from initial inquiry through resolution. Support Ticket & Call Management • Manage an average of 10+ daily support tickets spanning technical, warranty, policy, and repair needs. • Resolve approximately 75% of inquiries in a single interaction. • Take ownership of customer issues from start to finish, ensuring timely follow-up and resolution. • Handle 1–15+ inbound calls per day across a wide range of customer types and concerns. • Accurately log all customer activity and interactions in CRM software, ensuring proper documentation for follow-up and future reference. • Create sales orders for warranty or service repair parts and coordinate timely fulfillment. Inventory, Shipping & Quality Control • Safeguard and maintain accuracy of inventory, including subwoofers, parts, and supplies. • Pack and ship subwoofers, replacement parts, and accessories for both domestic and international customers. • Receive and process inventory, including returns, damaged units, and shipping supplies. • Test units for quality control, including proper classification of inventory based on results • Maintain warehouse cleanliness and organization, including proper disposal of e-waste, recyclables, and packaging materials. CRM & Sales Support • Track dealer referrals and provide leadership with performance metrics. • Document customer journeys clearly to ensure consistency in follow-up and support. • Build effective relationships with customers and potential customers by actively listening to needs and offering tailored solutions. • Other duties as required to support small customer service/operations team Qualifications & Core Competencies • Customer Focus: Excellent customer service skills with the ability to communicate clearly and empathetically with people from diverse backgrounds. • Technical Aptitude: Ability to understand, explain, and troubleshoot audio products and systems. • Communication: Strong verbal and written communication skills, including technical explanations for non-technical users. • Problem-Solving: Identifies and resolves issues promptly; gathers and analyzes information skillfully; develops alternative solutions; works collaboratively. • Organization & Detail Orientation: Strong organizational skills with acute attention to detail; able to manage multiple priorities and workflows. • Teamwork & Independence: Ability to work independently while also collaborating effectively with sales, warehouse, and leadership teams. • Professionalism & Integrity: Positive attitude, strong ethics, reliability, and commitment to delivering excellent service. Desired Experience • Prior experience in customer service, technical support, or a related role, preferably in consumer electronics or audio. • Familiarity with CRM systems, ticketing platforms, or Excel for tracking customer activity. • Experience in shipping/receiving, warehouse operations, or inventory management is a plus. • Interest in music, home theater, or high-end audio systems highly desirable. Physical Requirements • Ability to lift and move products weighing up to 70 lbs.

At Avalore, we are a mission-driven, veteran-owned small business that helps government agencies harness the power of data and emerging technologies to solve complex problems. Our team combines deep technical expertise with a passion for public service, delivering innovative, responsible solutions in AI, data governance, cybersecurity, and enterprise transformation. Joining Avalore means working alongside experts who have successfully led high-impact initiatives across the DoD and Intelligence Community, and being part of a company that values integrity, agility, and purpose. Your responsibilities will include: Develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements.  Analyze user requirements to derive software design and performance requirements  Design and code new software or modify existing software to add new features  Debug existing software and correct defects  Integrate existing software into new or modified systems or operating environments  Develop simple to complex data queries for existing or proposed databases or data repositories  Provide recommendations for improving documentation and software development process standards  Works individually or as part of a team.  Reviews and tests software components for adherence to the design requirements and documents test results.  Utilizes software development and software design methodologies appropriate to the development environment.  Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components. Requirements Bachelor’s degree in a technical discipline from an accredited college or university is required  Four (4) years of relevant SWE experience may be substituted for the degree  Ability to work independently and manage multiple priorities. TS/SCI and Special Security Accesses and Polygraph required. Applicants must be currently authorized to work in the United States on a full-time basis. Avalore will not sponsor applicants for work visas for this position. Desired: Cloud, CNO, DevOps, Data Analytics, Machine Learning & AI  Benefits Eligibility requirements apply. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Employee Assistance Program

Overview We are seeking a candidate with a strong background in computer science, data management, and AI technologies to support litigation. A legal degree is not required; however, this role is essential in helping to organize, process, and analyze large volumes of case-related data and documents, as well as to provide technical support for complex litigation. Responsibilities • Organize, structure, and maintain large volumes of case files. • Assist the team with litigation support, including but not limited to legal writing and research, discovery, metadata analysis, and evidence handling. • Support motion and trial preparation by creating technical summaries, timelines, and database reports. • Ensure all digital evidence and case files are securely stored and easily retrievable. • Collaborate with the legal team to translate technical findings into clear, legally relevant reports. • Manage case deadlines. • Apply AI and machine learning techniques to identify patterns, trends, and relevant evidence within case data, etc. • Perform other tasks as needed to support litigation. Qualifications • Bachelor’s or master’s degree in computer science, Data Science, or a related field. • Strong background in computer science to assist with legal research, writing, data management, and machine learning. • Strong English language skills (written and verbal). • Familiarity with databases or digital forensics preferred. • Ability to process and organize large, complex datasets. • Strong communication skills to explain technical concepts to a legal audience. • Interest in law, litigation support, social justice, civil rights, or legal technology is a plus. • Ability to follow detailed work instructions and collaborate effectively with the legal team. We welcome applications from recent computer science graduates with a strong technical background.

The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results. Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components. Requirements Be proficient in Java, javascript, SQl, linux, Git, Maven, Desired skills: AWS, UI development, Spring Framework, MongoDB, Elasticsearch, Postgres, Lucerne Query Language (Elasticsearch) Analyze user requirements to derive software design and performance requirements Design and code new software or modify existing software to add new features Debug existing software and correct defects Integrate existing software into new or modified systems or operating environments Develop simple data queries for existing or proposed databases or data repositories Provide recommendations for improving documentation and software development process standards Develop or implement algorithms to meet or exceed system performance and functional standards Assist with developing and executing test procedures for software components Write or review software and system documentation Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas Serve as team lead at the level appropriate to the software development process being used on any particular project Modify existing software to correct errors, to adapt to new hardware, or to improve its performance Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Design or implement complex database or data repository interfaces/queries Qualifications: Seven (7) years experience as a SWE, in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required. Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor’s degree. Position requires active Security Clearance with appropriate Polygraph Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Short Term & Long Term Disability Free Food & Snacks

IT Support Specialist (Level 1) — Santa Cruz–based, Human-ISM LLC Do you enjoy solving problems and making technology painless for people—and already have real-world help desk experience? Join a small, friendly managed services team supporting businesses across the U.S. What you’ll do: Own the front line: Triage, work, and close Level-1 tickets; update users and document steps within SLAs. Deliver great user experiences: Support Windows/macOS, common peripherals, printers, and conferencing gear. SaaS & identity basics: Provision/deprovision users, mailboxes, and groups in Microsoft 365 and/or Google Workspace; assist with MFA/SSO enrollments. Endpoint care: Deploy and troubleshoot RMM agents, EDR/AV, patching, and basic backup checks. Networking fundamentals: Diagnose LAN/Wi-Fi issues, DHCP/DNS problems, basic VPN client connectivity. Build & deploy: Image/setup new workstations, migrate profiles, and perform light data transfers. Document & improve: Create/maintain KB articles and suggest process improvements; escalate to L2/L3 when appropriate. Participate in reliability: Join a light on-call rotation for rare after-hours incidents once you’re up to speed. What you bring: Experience: 1–3 years in a help desk/service desk or MSP environment handling end-user support. Customer focus: Clear, compassionate communication with technical and non-technical users alike. Technical foundation: Windows 10/11 and macOS support Microsoft 365 or Google Workspace admin basics (accounts, groups, mail flow) Core networking (IP, DNS, DHCP, basic VPN) Familiarity with ticketing systems and remote support/RMM tools Mindset: Organized, self-motivated, able to juggle priorities and follow through. Nice-to-have certs (not required): CompTIA A+ / Network+, Microsoft MD-102, Google IT Support, or Apple ACSP. Logistics: Reliable transportation; ability to lift up to 50 lbs on occasion. Schedule & location Core hours: Monday–Friday, 8:00 a.m.–5:00 p.m. PT (responsive to calls/emergencies during these hours; check email throughout the day). On-site: 1–2 days/week in Santa Cruz, CA, plus occasional (about monthly) visits to Silicon Valley client sites. Remote-friendly: We operate as a fully remote organization outside of scheduled on-site work. Why you’ll like working here Real learning, real impact: 200+ hours of internal training videos/documentation, open-door mentorship, and exposure to system administration, enterprise networking, and software support. Practical reliability culture: We build resilient, well-monitored systems, test backups monthly, and architect for high availability—so “emergencies” stay rare. Small team, big variety: Support diverse users, apps, and environments while enjoying a laid-back, collaborative culture. About us We’re a small IT consulting firm providing managed services for businesses nationwide. We value thoughtful engineering, strong communication, and doing right by our clients. Requirements (quick list) Reliable transportation for Santa Cruz/Silicon Valley on-site work Ability to lift 50 lbs (rarely) Fluency in spoken and written English Outstanding customer service skills Self-motivated with a strong desire to learn How to apply Send your resume (and a short note on a tricky issue you recently solved and how) to [your recruiting email].